SMOK rant time

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Snicks

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I am sincerely happy for you. If others had the same luck as you then we wouldn't be having this discussion.
Too true. I have nothing but good things to say about the smok products I own. My M80 sits on my desk and has been used for almost three years now. It is the longest lasting mod I own.

I agree with the other person though; if you have the cash go high end.

I have many B&M stores in my area. All of them carry smok so I can't see how they are that bad. I mean if all of these shops were not having warranties honored they would not sell SMOK products either but they are selling them and have been for years. I hit up my two favorite shops on a regular basis. I plan to chat with the owner of one of them soon and see what he thinks about their warranties. I've known the guy since he opened his shop and have a pretty good rapport with him. You have me curious now.
 

Benjamin899

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I have an alien and the mag kit, can say I’ve had no issues with paint, or any stopping and I’ve had my alien nearly a year.

My only gripe is that the coils in the Prince tank and the baby beast don’t last very long at all
 

ScottP

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My only gripe is that the coils in the Prince tank and the baby beast don’t last very long at all

Apparently you can use Eleaf ELLO tank coils in the SMOK BB and BBB tanks. Maybe try those and see if you have better luck. There is even a SS option for TC.
 

Coastal Cowboy

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Snicks

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I must be the only one who never had a real problem with smok. Geez
Obviously not. neither have I and I'm sure there are way more happy customers than dissatisfied.

Any product sold will have happy and disappointed customers. I can mention just about any item I own and there will be people that either love it or hate it.

People who are upset with an item tend to shout the loudest.
 

untar

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I'm sure there are way more happy customers than dissatisfied
Nobody is even disputing this. The allegation is that smok has a disproportionate amount of flaws in their mods compared to other manufacturers in the same price class. Nobody is saying all their devices are broken or other manufacturers don't have duds, it's a matter of comparing the ratio of failure.

In my personal experience (me+people I'm close to) this is true, no other devices have failed that hard. That's a fixed number of people so there's no argument about sales volume or popularity to be made.
That's not proof, I know, it's just personal anecdotal evidence from the last 3 years, but I have nothing else even close to this to base my assumptions on.

Smok are in my view overpriced for what they're selling and almost any other device for a similar price will be more durable and last longer. That's what I will continue to tell newbies who ask me for advice on which device to buy.
 

stols001

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Poor OlderNDirt is reduced to whispers.... That's not fair.

I HAVE HAD ZERO MOD OR TANK FAILURE FROM THIS COMPANY!!!!!!!!!!!

Oh.... wait, I don't own any smok mods, but my failure rate is at 0%. That may change when my smokstick win appears, but I will proudly state that 0% failure rate is me and Smok. LOL.

Just speaking up as a "happy user" so far. I can't imagine that smok's failure rate can be determined by any one persons, even if they worked in a vape shop. I'd say at this point, Smok seems to have upped its game a bit. Some of the newer mods and tanks folks seem to love, and even some of the older ones. I kind of figure, though, you find your preferences and you take your chances. Any mod can fail. With that said, it does seem for a time Smok was having troubles, but I do see far less complaints regarding their newer stuff... That's all I can really say about it. YET. Because trust me, if anyone can mess up a Smok product, it's probably me. Well possibly .Well maybe, but I hope not!

Anna
 

Coyote628

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Poor OlderNDirt is reduced to whispers.... That's not fair.

I HAVE HAD ZERO MOD OR TANK FAILURE FROM THIS COMPANY!!!!!!!!!!!

Oh.... wait, I don't own any smok mods, but my failure rate is at 0%. That may change when my smokstick win appears, but I will proudly state that 0% failure rate is me and Smok. LOL.

Just speaking up as a "happy user" so far. I can't imagine that smok's failure rate can be determined by any one persons, even if they worked in a vape shop. I'd say at this point, Smok seems to have upped its game a bit. Some of the newer mods and tanks folks seem to love, and even some of the older ones. I kind of figure, though, you find your preferences and you take your chances. Any mod can fail. With that said, it does seem for a time Smok was having troubles, but I do see far less complaints regarding their newer stuff... That's all I can really say about it. YET. Because trust me, if anyone can mess up a Smok product, it's probably me. Well possibly .Well maybe, but I hope not!

Anna
The coils ive been buying lately dont have that funky new coil taste anymore so some things seems to have improved. I dont dread "breaking in" a new coil anymore, and i only dry hit them with no fire and the air closed off a few times after filling to prime them. Works fer me.
 
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ScottP

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The sad truth is, if SMOK put a bit more effort into QC and built a slightly higher quality product, with their marketing genius, often beautiful design aesthetics, and sheer number of choices, they could dominate the vape market. I mean they nearly do now with a potential failure rate of 33%. Imagine if they could get that down to say 10% or even 5%.
 

Snicks

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I mean they nearly do now with a potential failure rate of 33%. Imagine if they could get that down to say 10% or even 5%.

Not arguing but where do you get these % from? After reading through this thread I am curious to look into this failure rate they have. How is this number determined and from what source?
 

CMD-Ky

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Not arguing but where do you get these % from? After reading through this thread I am curious to look into this failure rate they have. How is this number determined and from what source?

Facts may be optional, you never know for sure. But if on the World Wide Web, it must be true. We have a Smok user and God help the poor guy.
 

Asbestos4004

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OlderNDirt quietly and inconspicuously slips into the back of the room and quietly, under his breath in hushed tones proclaims "me too", then quietly retreats.
Maybe my favorite post ever from one of my favorite members.
 

Snicks

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Facts may be optional, you never know for sure. But if on the World Wide Web, it must be true. We have a Smok user and God help the poor guy.

See that's the thing. You can't start claiming a failure rate % without facts to back them up. Some person enters the thread and reads that "SMOK has a 33% potential failure rate." Takes it for the word of god and never buys SMOK. I see statements like that as misinformation. Unless a study has been done to prove it. Basically without proof it is just one persons opinion and it should be made clear that it is an opinion.

I certainly understand SMOK may not be too popular with many people on this site but one persons experience is not every ones. My experience is the exact opposite of others in this thread...with the exception of a few people.

Maybe over time I will actually agree with that sentiment as well. Who knows. Maybe all my SMOK mods will blow up.

Seeing all the dislike for SMOK just makes me want to find out how extensive these issues are. I have been searching the web but unfortunately I can't find much on any failure rate for their products. I can find plenty of ...... off consumers but even the number of complaints can't be compared as SMOK is most likely sold lots and lots of mods and tanks.

Oh well..I suppose I should just give up and vape. lol ;)
 

stols001

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I agree, I mean in the sense that it's not fair to declare smok HAS a 33% failure rate from working in one vape shop, and not necessarily recently. I would love to see failure/warranty rates on ALL vape equipment but a) that won't happen it would be impossible too gather I think. And also, some failure has to come from user error, and can't be counted.

It would be great if we could "objectively" determine failure rate, but that is simply impossible.

If I were a sub0hm vaper, I would probably try out some of Smok's products, but I'm just not. I avoid them not due to dire warnings, but more because they really specialize in sub0hm, but I think there are many vapers who are enjoying Smok products, honestly. It does seem like they cropped up all the time when I joined, but less so nowadays. It's just not possible to figure out these things.

Anna
 

ScottP

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Not arguing but where do you get these % from? After reading through this thread I am curious to look into this failure rate they have. How is this number determined and from what source?

It wasn't meant to be taken as a scientifically verified % but I got it from a former salesperson of SMOK products from Page 1 of this very thread. He of course could be off by a bit in his estimation, but I doubt he misconstrued a 5% return rate as a 33% return rate. I will also admit that things could have gotten either better OR worse since his first hand experience in 2014. My overall point still stands, if they improved on their mod quality and life expectancy, they could be practically unstopable.

In 2014 I worked at a B & M which was a 12 store chain across three states. We sold SMOK products. As a salesperson, we could expect 1/3 of the mods to be returned dead or dysfunctional. SMOK wouldn't reimburse or honor any warranty with our shops, so we ate the loss internally. We eventually stopped stocking SMOK mods.
 
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untar

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I'll add my information from 3 shop owners I personally know, they claim to have smok returns in the first 6 months (that's relevant in germany) between 20%-30%. One of them (the only one having a stand-alone shop not connected to a nationwide franchise) has stopped selling smok mods (he still sells their tanks though).
 

Asbestos4004

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I think @Baditude is generally very good at saying what he means to say. He's said it numerous times that the shop he worked in experienced returns on about 1/3rd of the Smok mods they sold at said shop. I've never heard him say 33% of all Smok mods are turds. He might think it, but I've never heard him say it.
 
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