Smoktech groove recall

[Light Seeker]

This has been reported on several other forums recently.
Vendors are receiving the following info:
_________________________________________

From SMOKTECH
Dear All Valued Customers,
Confirmed by laboratory of Smoktech,SMOKTECH GROOVE might have an potential safety hazard due to the design defects.
we deeply apologize for all the panic and inconvenience
After careful deliberation, to be responsible for customer satisfaction of normal use, to keep the brand integrity of SMOKTECH, we’ve made the decisions below:
1) As for the groove that are still at the warehouse of our distributors, pls try to destroy them at the purpose of environment protection and safety
2) as for the groove that are already sold to end users, please do a 100% recall instantly.
3) SMOKTECH distributors can choose any mod in SMOKTECH current product line and we will send the quantity of equal value.
4) SMOKTECH will pay the shipping from factory to warehouse of our distributors.
5) We are attaching instructions on the best way to destroy the groove.
6) We will stop production of Groove since today.
At last ,thanks a lot for all your support during the past 3years. we appreciate all the advice and comments of the items from all the customers and distributors. SMOKTECH will supply the most updated ,best quality and safest products to the market in future.
Thanks.

Smoktech Marketing Department
June, 09, 2013

 

[Light Seeker]

If you own a Groove, please contact your vendor!

 

[SissySpike]

This is what happens when you sell products with very little R&D Smokteck is great for releasing a mod then turning around a few weeks later and releasing a V2

 

[kiwivap]

Thanks - I've linked this up in the APV forum too.

 

[Light Seeker]

I wish the admins would put a notice in the forum headers. Quite dangerous IMHO to any groove owners.

 

[Proetus]

What's the problem? They don't quite say!

 

[BostonVape]

wow.. glad I bought my MVP instead..

 

[Light Seeker]

Bad battery design, fire danger. Here's an example:
http://www.e-cigarette-forum.com/forum/showthread.php?t=427656

 

[kiwivap]

What's the problem? They don't quite say!

Two people have reported them going into meltdown.

 

[crxess]

Drop it and it can catch FIRE

Take a look in the APV forums
http://www.e-cigarette-forum.com/forum/apv-discussion/427656-please-read.html

 

[Butters78]

If you look at PBusardo's latest video. In the comments the guy that it happened to found out it happened because he has a metal one, the battery made contact with the shell and it shorted or something. I have the plastic one. Not really concerned.

 

[Butters78]

I'll open it up tomorrow probably and make sure everything is kosher with the contacts and what not.

 

[Butters78]

Derek small16 hours ago

Lol the Groove that melted down was mine I found out why the metal grooves do this. There is nothing between the battery pack and the metal housing so any little bump could be the bump that dead shorts the battery out.

 

[Heavyrocker]

WOW...this some scary stuff.

 

[Butters78]

Maybe I can come off ahead if Eric at DV gives me a score credit or something. I can pay a difference and get the svd ha.

 

[Light Seeker]

If you look at PBusardo's latest video. In the comments the guy that it happened to found out it happened because he has a metal one, the battery made contact with the shell and it shorted or something. I have the plastic one. Not really concerned.

Seems logical it's the metal case, but it's very interesting smok is not only recalling ALL, but destroying them and shutting down the line. Perhaps they know more than what we assume is the issue, one would think they would recall only the metal grooves.

Looks like there's a Smok natural mod in your near future

 

[Butters78]

Seems logical it's the metal case, but it's very interesting Smok is not only recalling ALL, but destroying them and shutting down the line. Perhaps they know more than what we assume is the issue, one would think they would recall only the metal grooves.

Looks like there's a Smok natural mod in your near future

LOL true, I already have an electric angel so I'm good on the mechanical front. I have an mvp so I'm good there. That svd sounds good though if Eric is game. I'll still spend less than fasttech.

I wrote Eric to see what he says.

 

[sonicdsl]

Notice is at the top folks.

 

[Butters78]

Notice is at the top folks.

Nice! Good to get the word out, especially to newbies.

 

[Striker911]

That sucks. I love my Groove. Oh well, on to the next thing. I bought mine direct so we will see what they do for me. : (