Snails - Response on Threads Part 7

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FranC

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  • Oct 1, 2010
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    SilverBear

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    Pleasant Too Too Tuesday to everybody!

    ..........

    I love Amazon, for the most part. They make me shake my head sometimes,
    though. Re: the umbrella... it turns out (after actually TALKING with a rep)
    the shipping label was printed, but the product was never picked up by UPS.
    So Amazon canceled the order and put the $ back into a GC account (where
    it came from, anyway). I can now reorder at the lower price. OK, fine.

    BUT... *IF* the umbrella was actually in transit, they would NOT budge in
    giving back the price difference. (I was told that before they checked with
    UPS). Amazon suggested I refuse delivery, have it sent back, get a refund,
    and reorder. That makes NO sense to me at all. Why not just give the $
    difference back and avoid all that fol de rol?
     

    SilverBear

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