So freakin disappointed

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LisaC

Senior Member
ECF Veteran
Dec 12, 2011
252
227
West Texas
I can to visit my parents this weekend. There's a B&M shop here, so I went to buys some cartos, and check it out. I was so furious after I left. I'll just paste the email I sent them, rather than retype the whole story on my iPhone.
I'm waiting for a response from them.

mods, I hope this doesn't violate the rules here, for the references made. I edited out the actual word they used, to keep our forum free of these refs.

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Hey guys, I was in your store earlier today (1/14/11) and I was excited to hit up a brick and mortar store, and see what you guys offered. Since you are the closest store to my location in Texas, I was thinking it would be faster to have my supplies shipped from you..
I was with my sister and my mom. My mom is 60 something, pretty straight laced, never drank, smoked, tried drugs. Ever. But, she is thrilled that I've quit smoking, and was interested to see what these PVs are..
The whole way to your store, I was explaining to her how hard the people at CASAA are fighting to make this a legitimate, accepted business across the country..
I was so embarrassed and disappointed to have your salesman point out your 'MJ' flavor to my mom, and ask my mom specifically if she knew what it was. He then went on to recommend "smoking" that, then trying the pizza flavor when you got the munchies..
In my opinion, that was completely unprofessional and inexcusable. I will not be using your store again. If I hadn't been caught so off guard, I would not have spent the money there that I did.

I sincerely hope that in the future, you .can use better judgement with your customers. .

Sincerely,.
. . . .Lisa C.

Sent from my iPhone


My mom didn't say a word after we left, but she didn't need to. Here I am, talking about it being legitimate, and this idiot says something like that to her. She wasn't even buying anything!! And he knew that! Ugh!!!
 

LisaC

Senior Member
ECF Veteran
Dec 12, 2011
252
227
West Texas
Sad thing is, there's 2 guys, and I think they're possibly co-owners. So he was one of them, and the other was a few feet away, and said nothing. I think I'll just stick to the suppliers who've worked out for me here.


ETA- she's computer illiterate, lol. Either way, she's happy I'm off the analogs. Maybe slightly suspicious now, lol, but happy.
 

washvap

Vaping Master
ECF Veteran
Apr 2, 2011
6,018
4,442
wa
That makes it even worse and gives vapers a bad name. Oh, there are some Texas members on here and sometimes they have vape meets. Maybe you two can go and check it out.

Sad thing is, there's 2 guys, and I think they're possibly co-owners. So he was one of them, and the other was a few feet away, and said nothing. I think I'll just stick to the suppliers who've worked out for me here.


ETA- she's computer illiterate, lol. Either way, she's happy I'm off the analogs. Maybe slightly suspicious now, lol, but happy.
 

Running Wolf

Super Member
ECF Veteran
Nov 22, 2011
769
461
North East Ohio
Those jerks were as irresponsible as the jokers selling the ...... juice and the hucksters at the mall kiosks making outrageous claims.

I've had people who don't vape ask about using it for less than legitimate purposes. Ticks me off. People use cars to transport drugs does that mean everyone who owns a car is into that type of illegal activity?
 

LisaC

Senior Member
ECF Veteran
Dec 12, 2011
252
227
West Texas
Dave P, my sentiments exactly.

He replied to my email this morning.

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Hi Lisa,

As I am the salesman you are referring to, I want to personally apologize for the comments I made, And now that I look back on the situation I can see how it would have been taken from a customers point of view.
Thank you for bringing this to my attention, I can assure you I will never make that comment to another customer again. I do hope you are able to find anther e-cig store that will have more common sense than I had.

Again I apologize...

R.
 

yo vapo

Super Member
ECF Veteran
Nov 6, 2011
429
194
Texas
That's too bad, Lisa. It's very good that you let him know about his epic FAIL. And his fairly gracious reply is encouraging; maybe he did actually learn something from his fail.

Just as an aside, unless you are in a super hurry, an order from anywhere out west along the I-10 corridor (NM, AZ, or even CA) should reach you fairly quickly, if you're anywhere near I-10 that is. AND, out of state you pay shipping; in state you pay shipping and tax.
 
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