So you are going to order a Reo, the process

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nerak

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More likely than not you have been to the REO site: reosmods.com

You know when the sale will start for you choice: For stock updates please click the read more tab
or here: http://www.e-cigarette-forum.com/fo...dates-sales-information-most-recent-info.html

The anticipation is building, you wonder what the buying process will be. This thread should help it to go very smooth.

You must have cookies enabled to go through the buying process!

First of all you should register on the Reosmods site. This can be done at any time before the sale. That way you will have your log in ready.

You will need a PayPal account. Go to: https://www.paypal.com/ and set up a account if you do not have one. Make sure the same billing address is listed at both your PayPal and the Reosmods site. That should be your shipping address also. If for some reason you want to ship to a different address, or have questions you should PM Rob member name: redeyedancer Rob will explain what you need to do.

If you live out of the USA you should PM Rob before the sale and let him know. Rob will let you know what needs to be done for your purchase.

Explore the Reosmods site. Having a idea of the layout, and how to view your choice of REO quickly, will help when you are ready to make your purchase.

The night of the sale is here. Now what?


Just be on the website before 6:30 to sign in.

Usually between 6:30 and 6:45 Rob will take the site offline to load the products. Don't be afraid, you will see the sign in with your name and password. Above that it will say site is down for stock updating.

Keep trying to log on by refreshing the page.

As soon as Rob is done usually at 7 or a little after, you will be able to log on and see the home page of the site.

Go to the REO of your choice, click on the buy now to put it in the basket.

The site may run really slow, it may take a few seconds to see that the REO is in your basket. Do not press the buy button more than once unless you want two of that color REO!


Go directly to checkout.

If you get to the
second or third step and it says the REO you chose is not available, then go back and choose another and try to checkout again.

It can be frustrating, if your first choice disappears from your basket. But that is what happens sometimes.


If you have any other problems with checkout and can not proceed you should PM Rob:
redeyedancer
Rob goes above and beyond to make sure his customers can make their purchase.
On a sale night it might take longer for him to respond to your PM.

You can always pop into this thread: http://www.e-cigarette-forum.com/forum/reos-mods/95123-reo-lounge-reo-grand-opening-sale.html If you have questions before, during or after the sale. The REO family are always glad to help.

Your purchase has been made, now what?

Your new REO will be shipped with priority mail. Rob requires that you sign for the package. You will receive a tracking number so you will know when to be home for delivery.

Here is a thread that will tell you what is needed for your REO:
http://www.e-cigarette-forum.com/fo...if-reo-your-first-mod-what-you-will-need.html

If you have purchased a REO you are now part of the REO family!! You are a REONAUT!! :D


 
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nerak

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Depends on your mail carrier. To be sure, if you are not going to be home you could write a note saying she has your permission to sign. Some carriers are very picky, others will just deliver with out a signature. If they can't deliver they will leave a slip.
I know a signature is required, Can the misses sign for it for me?
 

nerak

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I believe they are usually making sure a responsible adult from the correct address signs for the package. Of course I'm not a postal employee nor do I play one on television. ;-)

There was one post where someone had to show an ID to prove they were the person the listed on the package. I know the slip they leave allows you to name another person that can sign for you. I guess it comes down to enforcement of the "must have signature" rules. My mail person was shoving it in the mailbox as I came outside. When I asked about signing she grabbed it back and said "You are right, I missed that." Lots of variables on this.
 

nerak

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Mvgratz

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I just wanted to add too that if you know you're going to be at work when it arrives, why not ship it to your work? I know I would :)

Wouldn't that require either adding your work address to your "saved verified address list" on PayPal, or is that something that Rob can arrange after the sale via pm, or email?
 

Rhapsodies Fire

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Wouldn't that require either adding your work address to your "saved verified address list" on PayPal, or is that something that Rob can arrange after the sale via pm, or email?
Good question...I have never done it, so I don't know. Hopefully someone who has successfully done so will see this and add their advise.
 

nerak

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I recently ordered a REO and used my regular shipping information. It was to go to another person. I PM'd Rob right after the sale and included the correct address to ship the REO. He got right back to me and there was not a problem. So, my advice is to use your regular address when purchasing, then send Rob a PM and ask him to ship it to your work. He should have no problem doing it that way.

Good question...I have never done it, so I don't know. Hopefully someone who has successfully done so will see this and add their advise.
 
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