I agree Frick. I made one similar when I first came here to talk about Bloog. The trouble is that was the beginning of February and here it is March, over a month later, and the situation has not gotten better it has gotten much worse.
I know they have shortages of stock and that complicates things. I know that their fulfillment process is shaky at best. But damn, if you can't keep your items in stock or fulfill orders quickly then your customer service needs to be spot on out of this world.
I am a little upset myself right now. I placed an order on Thursday afternoon and received confirmation of the order on Friday. I have not yet received confirmation of shipping. And that is for items that still show as in stock. This is after the recent post explaining that non-express shipments will ship in two business days.
I know they have shortages of stock and that complicates things. I know that their fulfillment process is shaky at best. But damn, if you can't keep your items in stock or fulfill orders quickly then your customer service needs to be spot on out of this world.
I am a little upset myself right now. I placed an order on Thursday afternoon and received confirmation of the order on Friday. I have not yet received confirmation of shipping. And that is for items that still show as in stock. This is after the recent post explaining that non-express shipments will ship in two business days.

