The Darwin From Evolv!!!
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I just wanted to share a fantastic experience with you Darwin lovers.
My Darwin died on me about a week ago. I had been one of the earlier Darwin customers, so my unit may have been one of the early-adopter models. Prior to completely failing on me, my Darwin charger broke for no apparent reason. I contacted Evolv and Brandon promptly replaced the charger at no cost. Few days later, the new charger once again failed on me. At this point, I chose to use one of my other chargers lying around (one from Garmin) that had the same volt/amp output. Then at some point, my Darwin unit simply stopped working.
Being that my Darwin was still under warranty, I contacted Brandon/Evolv again to see if I could get the unit serviced. Brandon replied asking me to send in the unit since he felt that the motherboard may be defective.
Less than a week after I sent in the device, they sent back a brand-spanking-new Darwin (at least it seemed new to me). Best part about it was that it was better than my original unit which had some issues with connector thread (one of the known issues for early Darwin models). Now my attys fit perfectly and my juices never tasted better.
It's so refreshing to experience this type of superb customer service. I loved Darwin before and now I'm a fan for life.
My Darwin died on me about a week ago. I had been one of the earlier Darwin customers, so my unit may have been one of the early-adopter models. Prior to completely failing on me, my Darwin charger broke for no apparent reason. I contacted Evolv and Brandon promptly replaced the charger at no cost. Few days later, the new charger once again failed on me. At this point, I chose to use one of my other chargers lying around (one from Garmin) that had the same volt/amp output. Then at some point, my Darwin unit simply stopped working.
Being that my Darwin was still under warranty, I contacted Brandon/Evolv again to see if I could get the unit serviced. Brandon replied asking me to send in the unit since he felt that the motherboard may be defective.
Less than a week after I sent in the device, they sent back a brand-spanking-new Darwin (at least it seemed new to me). Best part about it was that it was better than my original unit which had some issues with connector thread (one of the known issues for early Darwin models). Now my attys fit perfectly and my juices never tasted better.
It's so refreshing to experience this type of superb customer service. I loved Darwin before and now I'm a fan for life.
Nice, yes customer service is The best! I bought once a gg, then I needed a new oring. I had to pay for it!!
That sounds good, ime! I've still got two days before I have to be back at work, so plenty of time to drive down and swipe someI'm sure by the time I get there I'll have digested enough to have room
so im slow cooking the ground beef, with fresh grated garlic and oncion, red pepper powder, peprika, tumeric, took a habenero and a jalepeno and pierced them all over and threw them in to soak with the meat juice... omg the house smells delicious, next will be some water, lea and perrins and about 1cup of hot sauce and let everything boil for an hour
Yes, you were very diplomatic....I would have said something like this......All the Darwinians out there, and only 1 TROLL, has got to be a pretty good testimonial....he-heLet me at him...........
Done & done, I was very diplomatic btw........
Yeah, me too. I did manage to ignore the troll and give the OP what advice I could
Making me hungry ime....with your ingredients I'd need Ice Cream with it........
hahahaha this chilli just became unholy.... 1/4c texas pete(not very hot, but a must) 1/4c franks extra hot, 1/4c tabsco regular 1/4c tabasco chipotle, 1/2cup worchestershire, half a can of beast ice, 1c water, and threw in a scotch bonet pepper, set at a little below mediumon the stove, gonna let it sit for an hour i think soak everything up, i love when you cook it with each ingrediant for a little bit, everythign goes into the meat and then it just crumbles in your mouth... so good
He-He....join the crowd....been there, done that....reported it....lived to see another day....
Yep, he's still there......(Slapping my face continually and saying "don't feed the ELF", "don't feed the ELF".....
Sorry I fed the troll. Didn't see the sign in the thread till it was too late. PM'd me too but just told me that it was "none of my business" that he was offered a refund.
Hey, it happens, every once in a while something gets your dander up and it's hard not respond. I just try to spin it, so that their response isn't the last one when someone is going through the new posts. I'm good at things like this......could it become a full time job for me.........prolly not, but I'm looking for one..........
lol i didnt even acknowledge that guy, i read it, but i just posted my response to the op of the thread, vchick btw i just posted on your nic thread, hoep it helps, i didnt go through the whole thing.
That guy is a trip.........but, looking at it from the outside..(before I bought a Darwin) it was brought to light that he could have sent it in for repair and that he was offered him money back, it doesn't take much to see this guy is full of it! Hey it could have been a lemon but this guy just wants to complain over and over....the shame is that some people when looking to shell out $245 they are looking for reasons NOT to buy and that is a SHAME
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