The FastTech Thread for All FastTech Posts (Part 2)

[Nailz]

Maybe they hate you

Seroiusly, it looks as though you had no Idea going in as to how fasttech works.
THEY DO TELL YOU!!!!
fasttech is always looking for NEW products to bring to the customer They Introduce these as soon as they have a deal. i.e. contracted and ordered.
They ALSO DISPLAY EXPECTED RECEIPT/SHIPPING DATE on every item they carry or will be bringing in.
Now and then a Manufacturer will not meet expected delivery - Do you really think fasttech can control that?

Why am I wasting my time. 99/100 have decent experiences with FT - you are obviously #100

I've used fasttech a lot and I got to say, the 'now and then' is not really true in the last few months, 90% of stuff I have ordered with 'ships in x days' have gone to re-stocking, once they go to restocking, you have no idea how long you are going to wait, you can contact CS, but never get a real answer to when it will ship. For example, I ordered 2 black kayfuns which said 'ship in 7 days', it ended up being 21 days till they shipped.

I still think FT is awesome for deals for vapers, but can also understand the frustration with things keep going to re-stocking too though, but also as regular china buyers, we know when ordering from China, you have to be prepared to wait.

 

[Maggiemw]

why are defending them anyway? are you affiliated with them?

and yes fasttech needs to improve, it's pretty simple...product says ships in 7 business days and it takes 16 business days

so when a product says in stock and i order it, then get an email that its out of stock...that ok? because i don't believe it is

i know i'm going to get my products but this is absurd, angelcigs and focalecig from here on out

There's a really good post and thread down in the FastTech social group section here, entitled "Why YOU Should Not Order From FastTech". In my totally not humble opinion, you might find it enlightening. It may also help you to understand why we are not jumping up and down in wailing sympathy for your post.

If you feel other vendors are better suited to your shopping style, switch to them.

 

[jonny45378]

Pegasus! Oh and a adjustable airflow drip tip which I love.

Sent from my SM-N900T using Tapatalk 2

 

[NikZak]

Is it just me or is spying a glimpse of coil through an air hole a bit like sneaking a quick peek down a girl's shirt? It's just kind of a bit naughty

 

[jonny45378]

Is it just me or is spying a glimpse of coil through an air hole a bit like sneaking a quick peek down a girl's shirt? It's just kind of a bit naughty

Pervert

Sent from my SM-N900T using Tapatalk 2

 

[szot]

IN STOCK at FT, simply means they expect a new shipment from the manufacturer within 24 hours....it does not mean its sitting in their warehouse on a shelf..FT has a high turnover and keeps little to nothing in any warehouse..also even if its "IN STOCK, that does NOT mean you will be one to get your requested item in the next shipment within 24 hours...it all depends on how many orders are awaiting that stock and item ahead of you..and that's how your item can go into RESTOCKING mode, and U must then again await the next incoming shipment from the manufacturer and hope there is enough IN STOCK then to fulfill your order of that item.

 

[young gotti]

There's a really good post and thread down in the FastTech social group section here, entitled "Why YOU Should Not Order From FastTech". In my totally not humble opinion, you might find it enlightening. It may also help you to understand why we are not jumping up and down in wailing sympathy for your post.

If you feel other vendors are better suited to your shopping style, switch to them.

not looking for sympathy, just helping potential customers understand that fasttech isn't accurate with their information

then ppl to defend it and act like it's the customers fault haha...like oh thats not our (fasttechs fault)...well sorry but that person is dead wrong and it's something fasttech needs to improve on, don't debate with me just take it on the chin and improve, admit fault and go from there

i think everyones shopping style is to pay a fair price for products and receive products in a timely manner

 

[jonny45378]

not looking for sympathy, just helping potential customers understand that fasttech isn't accurate with their information

then ppl to defend it and act like it's the customers fault haha...like oh thats not our (fasttechs fault)...well sorry but that person is dead wrong and it's something fasttech needs to improve on, don't debate with me just take it on the chin and improve, admit fault and go from there

i think everyones shopping style is to pay a fair price for products and receive products in a timely manner

If you don't want a long wait time for your order, make sure your item that you're ordering is in Stock and doesn't say ships in X days because that's always wrong for better or for worse. I had an item say ships in 5 days and it shipped that afternoon. If you avoid that chances are you'll get your items in around 2 weeks. My last order took only 6 days.

Sent from my SM-N900T using Tapatalk 2

 

[KurrptSenate]

Its an estimate. Plain and simple.

If you're using an estimate as gospel, I believe you are mistaken.

 

[vapero]

this is the way I see it...
fasttech is trying to move everything really quick and it's really transparent once you know the meaning of the terms

ships next day > ships next day

in stock > the product it's in it's way to us and we'll ship as it comes in

ships in _ days > the manufacturer told us this

out of stock > we don't know when will we order this product again

restocking > either the manufacturer didn't get enough or we ran out (you can split your order so we can send you the other stuff, or you can cancel and get a refund of that item)

sometimes sh** happens and your product goes to restocking, and this is the KEY to fasttech business model and I do like it; what would you prefer??
for them to get the product physical before the sell it so you?
the advantage of this is that it would ship next day always and no restocking stuff
but the disadvantage is a big one, they will have to spend much more cash and won't know if their investment will be a good one, which translates into much less products and options or a far less dynamic new arrivals page.
I think this is a great business model for a fast paced new products site that has to have some cons to it.

so , I don't complain in any way, I love fasttech

 

[cindycated]

I think the problem with FT is just too much volume. In the relatively short time that they've started selling e-cig stuff, they very quickly blew up - not just with orders from the US, but from all over the world. They probably didn't have this volume before, when they were just selling their piddly little electronics stuff, then BAM things aren't going so smoothly. Then there are all these ever-changing international shipping regs that they didn't have to deal with before. ACK! This kind of thing sneaks up on businesses all the time. They're awesome and it's not their fault, but that doesn't mean they don't have to address their "growing pains." If my "in stock" or "in stock in x days" items were taking 2 months to get here, I might have a problem with it too. But when they tell you to wait and keep checking, it's not that they're too lazy to check for you, it's that a certain amount of time has to pass before they can actually do anything about it (shipping regs). But if "sh.... happens" all the time and they keep overselling incoming products, then maybe there's a problem with their inventory system or communications with their vendors.

So what's the solution? Dunno. I personally plan on being without my stuff for 3 months, so I can be pleasantly surprised when it shows up sooner than that (and it does show up eventually). But that's me, cuz I really like their prices and selection.

Dunno if FT does this, but there are some online stores (like Wayfair) that will say "IN STOCK," but the item isn't actually stored in their warehouse - it gets dropshipped directly from the manufacturer. Wayfair is in the US, not very far away, but none of my orders from them have arrived in less than 2 weeks (vs 2 days from Amazon or Overstock). So maybe that's what happens with some of their stuff too.

 

[young gotti]

this is the way I see it...
fasttech is trying to move everything really quick and it's really transparent once you know the meaning of the terms

ships next day > ships next day

in stock > the product it's in it's way to us and we'll ship as it comes in

ships in _ days > the manufacturer told us this

out of stock > we don't know when will we order this product again

restocking > either the manufacturer didn't get enough or we ran out (you can split your order so we can send you the other stuff, or you can cancel and get a refund of that item)

sometimes sh** happens and your product goes to restocking, and this is the KEY to fasttech business model and I do like it; what would you prefer??
for them to get the product physical before the sell it so you?
the advantage of this is that it would ship next day always and no restocking stuff
but the disadvantage is a big one, they will have to spend much more cash and won't know if their investment will be a good one, which translates into much less products and options or a far less dynamic new arrivals page.
I think this is a great business model for a fast paced new products site that has to have some cons to it.

so , I don't complain in any way, I love fasttech

yes the company should have it in their hands before they start selling it....or, set up pre orders or a coming soon page

or...they have a million kayfun's if one of them is estimated in 6 days, set up a page to ones that are ready to send out that day or whatever....fasttech is lacking on improvements that are simple and could be effective...either way i'm at about 45 days now, still no order

 

[MechanicalsAndRDAs]

Anyone know what grade SS fasttech uses on the attys?

 

[gully]

Anyone know what grade SS fasttech uses on the attys?

FT is the retailer not the manufacturer.You could always open a ticket asking them to confirm with the maker what grade is being used for a particular atty.

 

[crxess]

not looking for sympathy, just helping potential customers understand that fasttech isn't accurate with their information

then ppl to defend it and act like it's the customers fault haha...like oh thats not our (fasttechs fault)...well sorry but that person is dead wrong and it's something fasttech needs to improve on, don't debate with me just take it on the chin and improve, admit fault and go from there

i think everyones shopping style is to pay a fair price for products and receive products in a timely manner

Just to clarify. I have no affiliation with any Vender and could care less where anyone shops.
Also note - This is thread #2 of the Fastech post. We all have a pretty good clue how they work.

You seem stuck on the idea that fasttech should be able to magically make something happen if a Supplier delays delivery.
What would you have had them do?
Refund you?
You could have requested that the day they went into delay.
You can bet there are other times China venders have been much worse with less regard for customers.(ahmmm VaporBreak)

I understand your upset and stuck on the shipping delays. I've been there also. Difference in my case was it was a China B&M acting like they were big business. They could not fulfill - Fund floating to cover orders.

We all want it our way. Difference is I learned up front and knew the possibilities before tying up my cash. Not once in some 20 orders have I had reason to get all fired up.
You could try posting a thread in the Fasttech Forums - attention Sufie
She seems to be one of the more fluent employees and has been of considerable help to customers.
Tickets work but take time and you have to be short and very specific.(Language barrier)

Sometimes things just go wrong. You can only judge your experiences, as can I of mine. Unfortunately you have a bad experience. This is a bad situation between YOU and FASTTECH. Generally people have decent to very good experiences.
Their forum and our forum, as well as several other forums including some big Flashlight forums are filled with happy customers.

 

[Myk]

Anyone know what grade SS fasttech uses on the attys?

As was pointed out, they sell, not make.

But I'm wondering why you want to know (wondering if there's something I should know before I order some SS).

 

[VENAXIS]

Anyone know what grade SS fasttech uses on the attys?

I've read somewhere on ECF that FT, HCigar, Focalecig... etc, all have have their parts made at the same manufacturer, but each with different quality specs that each one of them desire. I'm not really sure about this, but it sounds interesting heh

 

[Joe_13]

I've ordered a Kayfun, Kayfun lite, 2 EgoTwist EVOD starter kits, 4 5-packs of EVOD clearos, A Nemesis Clone, a Kick, 10-pack of magnets, a King Mech Mod Clone, a Dog de-shedding brush, a lighter, two 18350 batteries, a butterfly-knife style Comb, a GoPro monopod and a wine bottle-stopper from FT. All arrived within 1-2 months. Everything worked as advertised.
I will order from there again I'm sure...

 

[young gotti]

Just to clarify. I have no affiliation with any Vender and could care less where anyone shops.
Also note - This is thread #2 of the Fastech post. We all have a pretty good clue how they work.

You seem stuck on the idea that fasttech should be able to magically make something happen if a Supplier delays delivery.
What would you have had them do?
Refund you?
You could have requested that the day they went into delay.
You can bet there are other times China venders have been much worse with less regard for customers.(ahmmm VaporBreak)

I understand your upset and stuck on the shipping delays. I've been there also. Difference in my case was it was a China B&M acting like they were big business. They could not fulfill - Fund floating to cover orders.

We all want it our way. Difference is I learned up front and knew the possibilities before tying up my cash. Not once in some 20 orders have I had reason to get all fired up.
You could try posting a thread in the Fasttech Forums - attention Sufie
She seems to be one of the more fluent employees and has been of considerable help to customers.
Tickets work but take time and you have to be short and very specific.(Language barrier)

Sometimes things just go wrong. You can only judge your experiences, as can I of mine. Unfortunately you have a bad experience. This is a bad situation between YOU and FASTTECH. Generally people have decent to very good experiences.
Their forum and our forum, as well as several other forums including some big Flashlight forums are filled with happy customers.

nope don't need a refund, tickets are waste of time over there too, as i said i know i'm getting my products one day

but i would recommend them improving drastically as a business and their practices, sharing my poor experiences on this last order...the others weren't as bad i've had with them...but fasttech or any company that operates this way needs to be brought to the attention to people...i'm sure ppl can come up with examples but so far the ecig world seems pretty ok with getting jerked around on "limited" edition runs, out of stock on authentic products or bad information on sites

vs

i work in the bodybuilding industry, the company i work for is coming out with a new product, the profile has been released and everything...but we haven't put the date on when it will be available because one ingredient is stuck in customs....thats the right thing to do, not take the money and then say whoops, not our fault

for the record i'm not fired up, just sharing my experiences, just seems like you think i should be like ok when this stuff happens and i disagree, as consumers paying money, what $12 for a mod or whatever isn't a big deal to me, i've lost more when doing laundry that got destroyed in the wash, it's the principle...too many ppl complain about shipping times and then ppl like to say well if it says in stock and blah blah...well no thats not the answer your just making excuses for them, if the pizza place tells me a half hour and it's an hour and a half...well...don't i have the right to call them out for their nonsense

 

[PLANofMAN]

You've been spoiled by the U.S. postal service.

...welcome to the way the rest of the world operates. FastTech makes it quite clear on their website how they operate. They are remarkably transparent as a company, let alone a Chinese company.

Edit: because your order contained batteries, it was shipped Malaysia Post. Even though the order was split, your mod was also shipped via MP. MP is known to take a very long time for delivery. Your mistake, not theirs.

As for the stock issues, again, this is something FT has little control over. If they didn't pre-sell items, we as buyers would order from someone else who has the latest and greatest if we didn't know FT had ordered. It's part and parcel of the e-cig clone industry. Why don't you apply those same standards to our domestic e-cig industry. I don't want to spend my life tapping F5 on a keyboard trying to get a limited run, overpriced mod that was made in someone's garage...

You ordered from them with your eyes wide shut. Live and learn.