The FastTech Thread for All FastTech Posts (Part 2)

[JustWondering1]

If you choose the gift certificate option it is immediate. But beware I had a similar situation just last week and I lost $.56 due to increased shipping costs for the rest of the order.

Thanks for the tip. I opted for a credit to my Paypal account.

 

[BreSha6869]

Thank you! How long do you think it will take for the contents of my cart to be updated? I cancelled the two drip tips, but they're still in my cart.

Cart? If it shows as "cancelled" on the two items on your order, you are good. They will never go away, but will show as cancelled and you will get refunded.

 

[JustWondering1]

Cart? If it shows as "cancelled" on the two items on your order, you are good. They will never go away, but will show as cancelled and you will get refunded.

Apparently, the items didn't cancel because they're still listed in my order. I'll try it again.

 

[lil_buddy]

Thank you! How long do you think it will take for the contents of my cart to be updated? I cancelled the two drip tips, but they're still in my cart.

It will still be in your cart but will say 'cancelled' on the last line where it says QTY

 

[JustWondering1]

This time it worked! The two drip tips are now labeled as cancelled. Thank you all!

 

[JustWondering1]

It will still be in your cart but will say 'cancelled' on the last line where it says QTY

Thanks! It worked the second time I tried it!

 

[beckdg]

You know, it's just laziness on my part but I can't be bothered putting in a support ticket. The shipment before this one had a couple of replacement glass tanks in it and both were the wrong size. Customer support argued with me that they were the right size - went back and forth several times until they realized they'd sent me the wrong ones.

I don't know if it was a language barrier thing or what but I don't have the energy for that again. This rta comes with a spare glass and I happened to have ordered an extra one as well.

Similar story is why my first FT was my last.

In 2013.

Once "Pamela" (yeah, right!) was off the case, everything was screwed.

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[MsLoud]

I accepted long ago when dealing with FT that if I need it right away - I google and pay the price. If I order from FT - I order and forget about it. It's such a wonderful surprise to get this little packages all the time!

But seriously - this is the life of FT. I only ever cancelled one order because they contacted me and within a few hours - after speaking with them - they had the orders fixed - I paid and they gave me an extra 10% off the 2 orders they had to split up.

 

[ceeceeisme]

Similar story is why my first FT was my last.

In 2013.

Once "Pamela" (yeah, right!) was off the case, everything was screwed.

Sent from my SM-G930P using Tapatalk

Yes I completely understand. I think many of us have had a few frustrating conversations with them.

So I un-laziness-ed myself and did do a support ticket. They've offered to send a new glass or give me a partial refund of $2 (which is quite acceptable because the replacement is only $1.54).

 

[Kickingthesticks]

so ive been looking around ft but cant seem to find where i exchange my rebate points for gift certs. what am im missing.

 

[corn flakes]

so ive been looking around ft but cant seem to find where i exchange my rebate points for gift certs. what am im missing.

Send in a ticket or post here.

Rebate points converting please: FastTech Forums

 

[ChelsB]

It is not clear to me how to review a product. Can someone please help me?


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[corn flakes]

It is not clear to me how to review a product. Can someone please help me?


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If you go to your order there is a link beside each item to write a review.

 

[ChelsB]

If you go to your order there is a link beside each item to write a review.

Thanks, I'll try that . I could've sworn that I already did that but I'll take a second look


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[bwh79]

Thanks, I'll try that . I could've sworn that I already did that but I'll take a second look


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Also if you go to the product page and click the "reviews" tab, it shows you a preview of the first 5 reviews and at the top are options "see all reviews" and "submit your review." Pick the second one.

 

[aikanae1]

Using my phone, I haven't been able to submit a pic for a review. I've tried directly uploading and uploading to image hosting. Anyone else experience this?

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[lil_buddy]

My package has been in LA for almost a week. C'mon USPS, it's a mere 200 miles. wtf.

 

[oplholik]

I live about 60 miles from LA, and I figure on about a week when it get's there.

 

[JustWondering1]

I live about 60 miles from LA, and I figure on about a week when it get's there.

That's a long time! I've been lucky in that regard. All of my FT packages have entered the U.S. in Chicago and they are always delivered to my home in Dallas within two days of clearing customs. I've got a package coming from 2Fdeal in China now that will enter the U.S. in New York, and I am very curious about how long it will take for it to clear customs and make it's way to me.

 

[oplholik]

My one experience with NY, is that it was longer than LA.