Customers need to realize that the battery shipping issues isn't FT's fault. It's happening to all customers from many different websites. There is one solution...don't order batteries from overseas. But from USA sellers only. Sure, you have to pay a bit more but the money you save on FT from the other items will offset the increased cost of batteries.
Everyone needs to practice patience and perserverance. Getting mad doesn't solve anything. FT does has excellent customer service but they are being inundated with requests. But I also understand that some of us, on limited budgets, can't afford to float their money for a month or two without anything to show for it.
As Master Kwai Chang Caine would say, "Patience, young grasshopper, patience."
Sorry Knurled but I can't completely agree with you here. Sure the battery issue was not initiated by FT but the exasperated it by continuing the practice and now they are obviously under much higher scrutiny. Many FT packages not containing batteries are now moving at a snails pace if at all.
The bigger pictures is that even before the battery debacle, FT was taking days and days to get to a ticket and then responding with delaying tactics. Since the Sept. issues, they have gotten worse and they have not been honest with customers. Telling people to wait one more week on two month old orders and they will refund and then refusing to honor that date, in my mind, is fraud. At some point, if some one floats your money around long enough, it becomes theft. Knowing that this is the way they are operating at this time, ordering from them again at this time would make you more culpable then they.
Patience is a virtue, blind allegiance is tantamount to stupidity. It will be a long time before I even consider ordering from them again. No matter how much you save when you order, if you don't get it or it takes months of getting jerked around, then it is certainly no value.
