The FastTech Thread For All FastTech Posts

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SimianSteam

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My Nemesis Clone isnt gonna be ready to ship untill 11/12 according to the site but my Nimbus Clone is ready. I dont understand why it takes 2 weeks if it showed it was in stock at the time of the order and still does.

Interesting. My Nemesis clone is showing Ready to Ship, but the kayfun is holding it up. I wonder if they actually put stuff aside to fulfill current orders. I'd be pleasantly surprised if that was the case.
 

Jayvaps

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My Nemesis Clone isnt gonna be ready to ship untill 11/12 according to the site but my Nimbus Clone is ready. I dont understand why it takes 2 weeks if it showed it was in stock at the time of the order and still does.

The SS Nemesis states right on the page, "Ships in 10 business days" for 'stock'. Right above the price. The Brass one is saying 'next day' though.

That is the time it will take for FT just to get it out their door. Of course, then you have to wait about 5 days after that until the tracking number usually shows as 'accepted' in HK.
 

Elex300

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The SS Nemesis states right on the page, "Ships in 10 business days" for 'stock'. Right above the price. The Brass one is saying 'next day' though.

That is the time it will take for FT just to get it out their door. Of course, then you have to wait about 5 days after that until the tracking number usually shows as 'accepted' in HK.

I saw the 10 thing when I ordered so I understand it. Im just curious why it takes 10 days to get out the door if its in stock?
 

Jayvaps

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I saw the 10 thing when I ordered so I understand it. Im just curious why it takes 10 days to get out the door if its in stock?

It probably means they do not have them physically in stock in their warehouse, but they have orders to justify the 10 day shipping time in their supply chain. It makes sense for the SS Nemy, which is extremely popular. Just a guess though. You rarely see items with a 10 day stock time on them at FT. They probably only change something to 'out of stock' if they do not have any physical stock AND do not have a dedicated supply chain for the item anymore for whatever reason(item discontinued, change of supply vendors, etc etc).

ie, they can not keep the SS Nemy's in stock long enough, as they sell so quickly, that they are currently running 10 days behind what their supply chain can keep up with.
 

Elex300

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It probably means they do not have them physically in stock in their warehouse, but they have orders to justify the 10 day shipping time in their supply chain. It makes sense for the SS Nemy, which is extremely popular. Just a guess though. You rarely see items with a 10 day stock time on them at FT. They probably only change something to 'out of stock' if they do not have any physical stock AND do not have a dedicated supply chain for the item anymore for whatever reason(item discontinued, change of supply vendors, etc etc).

ie, they can not keep the SS Nemy's in stock long enough, as they sell so quickly, that they are currently running 10 days behind what their supply chain can keep up with.

Thats what I was looking for. Thank you sir.
 
I'm getting a little distraught. I have 3 orders from fasttech.
order 1: bunch of egos and ego style batteries, no loose batteries though
ordered - Oct. 8th
shipped - Oct. 11th
HK Post shows "Accepted" since the 15th

order 2: 1 of almost all the tanks they sell, with a few ego style batteries
ordered - Oct. 9th
shipped - Oct. 15th
HK Post says, "The item is being returned to sender through the acceptance office, please contact Mail Tracing Office at (852) 2921 2211 during office hours if necessary." - since Oct. 21st. Still no word from FT that they got it back.

order 3: mostly juice
ordered - Oct. 16th
shipped - Oct. 17th
HK Post shows "Accepted" since the 21st

opened a ticket with FT, and they say to just wait, but idk man, i'm getting antsy, checking the HK post every few hours hoping for a change.
 

tonyorion

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I placed a rather substantial order with them 2 weeks ago, and was finally notified this morning that my order will ship today minus two items that were not critical. Actually, none of the items was really critical to my vaping other than to prepare for vaping Armageddon. I did suddenly and almost simultaneously lose my Zmax v1 and Lambo to some arcane electrical fault, but it does not even pay to think about getting them repaired at these prices. I still have my trusty BuzzPro and ProVari which seem to be bullet proof.

Now, all I have to do is wait for the stuff to arrive. I guess progress is measured in little steps.
 

For.The.Win.Bob

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I placed a rather substantial order with them 2 weeks ago, and was finally notified this morning that my order will ship today minus two items that were not critical. Actually, none of the items was really critical to my vaping other than to prepare for vaping Armageddon. I did suddenly and almost simultaneously lose my Zmax v1 and Lambo to some arcane electrical fault, but it does not even pay to think about getting them repaired at these prices. I still have my trusty BuzzPro and ProVari which seem to be bullet proof.

Now, all I have to do is wait for the stuff to arrive. I guess progress is measured in little steps.

Wait you shall my friend... Wait you shall indeed!
 

bluecat

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Interesting. My Nemesis clone is showing Ready to Ship, but the Kayfun is holding it up. I wonder if they actually put stuff aside to fulfill current orders. I'd be pleasantly surprised if that was the case.

I have always wondered this too. I have 6 items ready to ship and 5 for later date(I was aware of this when I purchased). Have you ever had a ready to ship go to restocking or such? My few orders it never has that I can remember.
 

Abstrusius

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Sep 15, 2013
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Received this some hours ago for each unaccounted order:

Dear Suffering Abstrusius,

RE: Your FastTech order A00000000 tracking number RT000000000HK

On Wednesday morning Hong Kong Time, FastTech promised in the FastTech forums that we will provide a refund in 2 days if your package continues to be untrackable at Hong Kong Post.

As promised, we're commencing refunds and we are e-mailing you to confirm that you are entitled to a refund of $1,000,000.99 .

Important Refund Process Notice
--------------------------

Please note that there are quite a bit of refunds to be done. We are aiming to get everything done on or before this Saturday Hong Kong Time, however, our internal deadline is that the last refund is sent no later than Monday.

If you do not receive a refund by Monday, please reply to this e-mail and let us know.

Your honesty will not go unrewarded
------------------------------

Our shipper screwed up by re-sending approximated a few hundred packages without notifying us the new tracking numbers. As a result, we are not aware of their delivery status and we did not not any package returned.

If you have received your package, please mark your order as delivered. Your honesty will not go unrewarded (we'll announce something soon). On the other hand, if you have not received your package, just stay put and you will be refunded.

If you have questions regarding this e-mail, please feel free to reply to us.

Thank you for your time.

FastTech Team

e: support@fasttech.com
w: Fanatical Support: FastTech

I did cancel all my PP claims after reading this.
 
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