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Capt.shay

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Question...

I've got an order of a few mods I placed on the 14th. They just recently this morning (HK time, last night for me) actually changed status from "restocking" to "packaging". The website says whenever it changes status to packaging it should change again to shipped within 6 hours but it's been over to 12 now. Anyone have any prior experiences with this?

Nothing is running like normal over there right now. From the air restrictions to the weather to FT itself being overwhelmed. Your just going to have to sit back and ride it out.
 

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Question...

I've got an order of a few mods I placed on the 14th. They just recently this morning (HK time, last night for me) actually changed status from "restocking" to "packaging". The website says whenever it changes status to packaging it should change again to shipped within 6 hours but it's been over to 12 now. Anyone have any prior experiences with this?


hang on JMarca,...someone does I bet...........*
 

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Nothing is running like normal over there right now. From the air restrictions to the weather to FT itself being overwhelmed. Your just going to have to sit back and ride it out.


well there you go.see* ............. now, mine has not moved since last week.........I have patience though... I know it will come........*
 

JMarca

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LOL a week? That wouldn't be a problem I've been waiting on these things since 8/14, that's right almost a month and a half, and it hasn't left china yet! It might be the last time I order something that goes to restocking for more than a week. Price was right only reason I've been so patient.
 

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Capt. Good news all around my dud is on its way too!!!


Processed Through Sort FacilityHONG KONG AIR MAIL CENTRE, HONG KONGSeptember 23, 2013 6:03 pm

Acceptance HONG KONGSeptember 16, 2013 4:11 pm


whoo hoo some great news today for you guys ..oh happy for you *.........see that..*

just need patience..* aww that's fantastic....vape mail on the way*
 

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LOL a week? That wouldn't be a problem I've been waiting on these things since 8/14, that's right almost a month and a half, and it hasn't left china yet! It might be the last time I order something that goes to restocking for more than a week. Price was right only reason I've been so patient.


wow Really? ooh so sorry that IS long JM...* aww I'll be hoping for you*
 

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still nothing on my package sitting in HK since the 6th,,,,,,I'm betting it got sent back,,,,,,

Oh well,,,,,,I got an extra ego yesterday, so I'm set for a longer wait,,,,,,,,

eventually, it will either show up,,,,,,,,,or I'll get a refund for it.


Oh you've been waiting longer.....* wow see that...I think you really don't know with all that is going on there with that storm and everything...and yes, always best to 'have what you need' then you can wait it out...that's what I do..*
 

Ref Minor

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Question...

I've got an order of a few mods I placed on the 14th. They just recently this morning (HK time, last night for me) actually changed status from "restocking" to "packaging". The website says whenever it changes status to packaging it should change again to shipped within 6 hours but it's been over to 12 now. Anyone have any prior experiences with this?

Its night time in China plus possibly flooded. Worry tomorrow.
 

JMarca

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Its night time in China plus possibly flooded. Worry tomorrow.

We already know it's not too bad, I've seen more activity today that I've seen in a month and a half. If that isn't saying something then I dunno what is. Today might have been the most productive day for them in a while, they got a ton of stuff done according to users on the fasttech forums (me included).
 

Myk

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For those wondering how long before you should request a refund/reship, 8 weeks.

Packages Stuck at HK Post for 8 Weeks + Can Get Refund / Resend: FastTech Forums

This is only limited to the packages that are stuck in inspection for 8 weeks +

Because of the recent strict inspection on the packages that shipped via Hong Kong Post, most of the packages are stuck at Hong Kong Post and waiting to be processed. During daily monitoring, we've found the longest package was the one we shipped on 8/28. We've contacted the Hong Kong Post almost everyday but they only promised that they will be constantly working on these issues until they're resolved, but they don't currently have a date for when that will be.

As the situation has not improved and there is no sign of the exact time for the settlement. We will contact the customers and arrange refund / resend if packages stuck for 8 weeks +.

We apologize for this and thank you for your understanding.
 

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Has anyone purchased Vivi Nova replacement heads from FT? How are they?


I have gotten the ones for the Evod and those are just fine.................and oh that's good news about the weather but so sad about those deaths...* I guess that's why they are so busy now...trying to make up for lost time..*
 

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Resting in Peace
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Resting in Peace
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Before I go off to try to get a bit of sleep...doubtful but still going to 'try...let me leave you all some coffee and snacks....and have a great day everyone and nice meeting you all ~

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