The FastTech Thread For All FastTech Posts

[crxess]

While you work in shipping and receiving, I work in customer service. Their response, or lack thereof, is unacceptable. Even if they don't know the answer, respond with "I don't know". While that answer sucks, it's better than " ".

Thought I covered that in the Damage control - Not so good.
Like I said, I truly hope they get all this sorted out SOON. It sux for all - Us and Them.

By the way, the more information you have received is actually more speculation until your specific issue/order is handled.
For all anyone knows it could be on a Pallet load of packages waiting to be sorted out at fasttech or in a 60,000ft warehouse at Customs awaiting release. Only time will tell.

As to CS (25 yrs retail) The appropriate response is - let me look into that and I'll get back to you.
An <I don't know> answer generally gives the customer the feeling you are clueless and not going to be helpful.

 

[sbc83]

Well it looks like Columbus Day is Monday, my 1.5 month old order will be delayed another day.

It's my Birthday too. Double

 

[ArcherB]

Well it looks like Columbus Day is being celebrated on a Monday this year. My 1.5 month old order will be delayed another day.

It's my Birthday too. Double

My birthday is exactly three weeks after yours. If I have not received my order by then, I'm going to ask for cash to buy everything from my missing order locally. I found a local shop where it will only cost me about $50-$75 more to order everything there. Yeah, it's a lot of money, but $175 for something is better than $100 for nothing.

My big fear now is that FT will close down, taking my money with it.

 

[crxess]

Well it looks like Columbus Day is Monday, my 1.5 month old order will be delayed another day.

It's my Birthday too. Double

Well early Happy Birthday to Both of US!!

 

[npalmy]

OMG. Movement in my order from Sept 25 it has left acceptance from the HK hell! Batteries and all.

Sent from my HTC One using Tapatalk

 

[Beckyjc]

Sorry my post wasn't a rant as such, (More of a dissapointed waffle) I just wanted to highlight the issues to other members. Wether they want to accuse me of lying or being uncompassionatr, do as you will with the information.

I sympathize with the crisis, but I hear it hasn't affected ft's location. They chose to carry on bau, and their policy makes no reference to waiting 8 weeks or having to recieve the post back if it's refused at there customs. In fact it says in the FAQ

If the package has NOT left the origin country (Singapore or Hong Kong, depending on the shipping method you selected during checkout), FastTech issues 100% refund as soon as tracking indicates packages are returned.


Payments made through PayPal (or your credit card)
Within 60 days of payment: we can refund either to your PayPal/credit card account or, issue you a gift certificate (also known as store credit).
After 60 days: refunds are sent as gift certificates.

Quite contradictory..

 

[Myk]

My birthday is exactly three weeks after yours. If I have not received my order by then, I'm going to ask for cash to buy everything from my missing order locally. I found a local shop where it will only cost me about $50-$75 more to order everything there. Yeah, it's a lot of money, but $175 for something is better than $100 for nothing.

My big fear now is that FT will close down, taking my money with it.

FT is a lot more than just ecigs. Or even flashlights and lasers.
I'm sure if this were to threaten their business they would simply drop batteries.

But as far as your fear goes, that's a risk anywhere. I've been hit with it at least once in my lifetime with a US based company. Another company almost instantly took over and did not offer to return my money. They begged for the former customer's business but we were simply screwed on the money we lost.

 

[crxess]

Payments made through PayPal (or your credit card)
Within 60 days of payment: we can refund either to your PayPal/credit card account or, issue you a gift certificate (also known as store credit).
After 60 days: refunds are sent as gift certificates.

China is a contradiction
I'd hold out for the 8 weeks - 7x8=56 saves a few days wait

Believe me, I worry just like everyone else. I have 3 standing orders over there right now and with my current finances have no other viable options.
Havent heard a word from Wizard Labs since receiving order confirmation 5 days ago. Usually only takes that long to receipt. Not going ot stress over that one either. Is is bought, paid for and I have all associated information. Eventually it will ship and arrive.

 

[ubergeek922]

Been wanting a new mech and this time, I didn't go with FT. I ordered a Sigelei 8w from Buckys, $33 shipped for both the 350 and 650 tubes. This has me looking for a new RDA or RBA just for it. Does anyone know of any from FT which are 22mm diameter. I looked but didn't see anything, so I'm hoping I just missed something.
Or, if someone has a FT atty they think looks good on it, I'd love to see it.

 

[JBL-37]

Eventually it will ship and arrive.

Yep, they are sitting on one of mine and just started packing up another one for me. My last order didn't show any movement at all until an hour after I got home with the package lol 2.5 weeks from order to door.
I check the tracking about once a week or so, I have enough things to do and worry about, it will eventually show up. I'm amazed when they show up under 2 weeks, that's amazing for the distance it's traveling... IMO.

 

[dw'struth]

The tobeco Kayfun looks pretty nice!! I wonder when it will hit FT??

 

[puchox]

The tobeco Kayfun looks pretty nice!! I wonder when it will hit FT??

I tried and asked Tobeco on alibaba for the price of the kayfun clone, now waiting for an answer

**Quick edit: between $25 and $35 depending on quantity

 

[wwmoggy]

I don't buy clones at FS I buy Collectable Replicas

 

[tfnc]

FT has the rocket.....cant beat it for the price.

 

[Wow1420]

Kanger Protank knockoffs - Anybody tried them from FT?
I have two reasons for asking:
1 - I'm curious if the replacement heads are any good. One of Kanger's high points is there quality fit, very tight.
2 - One of the Protanks low points is the tips can't be replaced. Several of the knockoffs have tips that can be swapped.

Example - $7.68 Mini Protank E-Cigarette Atomizer (1.5mL) - translucent / 2.5ohm / removable drip tip at FastTech - Worldwide Free Shipping

I'm only interested in the glass ones though, dont want to bother with plastic ones in case you're wondering. Thanks!

I'm still waiting on one of these $8.13 Protank-II Style Bottom Coil Clearomizer (2.5mL) - purple / 2.5ohm at FastTech - Worldwide Free Shipping Should be here soon as it's finally left HK. Ordered on Sept 16.

The Mini PT clone is excellent. I liked the first one enough to order a second, which arrived this past week. https://www.fasttech.com/p/1437023 This order took only 2 weeks to reach me.

 

[shelleyb]

Just getting ready to do my first order!

 

[nipurava]

Just getting ready to do my first order!

convince yourself that you will receive the package with in a month
by the way what are you buying

 

[E_Cig Vicious]

I tried and asked Tobeco on alibaba for the price of the kayfun clone, now waiting for an answer

**Quick edit: between $25 and $35 depending on quantity

word is they are producing better stuff now. So far... as far as I know I stayed away from their stuff but I'm open to anything if it checks out.
All this snobbery clone talk cracks me up. I enjoy researching clones. If original is say $200 and the best clone is $45 with a lesser made clone is somewhat cheaper then I'd just rather pay for the better made clone. If its just a serial number or a finish that doesn't make or break it then cheaper is fine. It all depends but the choices are out there and i like to make the best choice for myself.

I don't buy clones at FS I buy Collectable Replicas

OK VJ... you should check out FT. Click my link FastTech - Gadgets and Electronics

 

[puchox]

word is they are producing better stuff now. So far... as far as I know I stayed away from their stuff but I'm open to anything if it checks out.
All this snobbery clone talk cracks me up. I enjoy researching clones. If original is say $200 and the best clone is $45 with a lesser made clone is somewhat cheaper then I'd just rather pay for the better made clone. If its just a serial number or a finish that doesn't make or break it then cheaper is fine. It all depends but the choices are out there and i like to make the best choice for myself.

OK VJ... you should check out FT. Click my link FastTech - Gadgets and Electronics

I'm trying to get some samples from them, they seem to have cartotanks, kayfun clones and colored nemesis clones. I suppose FT will stock everything sometime in the future tho.

 

[nwbobby]

FT has been taking forever with my orders lately