Poll taking time:
I ordered a Nitecore i4 Intellicharger from a site that will remain nameless. Shipped on 2/24, said it was due to arrive 2/26. I check the tracking on it yesterday and it says that it was delivered to a location nowhere NEAR Chicago -- somewhere in Pennsylvania. I contact this company and just let them know that I tracked the freight and saw it had delivered some place in Pennsylvania. They apologized profusely and said that they would ship me a new one. I asked 3 times yesterday to confirm that they would send me the new tracking number -- each about 2.5-3 hours apart (plenty of time to get a simple response)
A few minutes later, I get an e-mail that my PayPal account had been refunded by the shipper. Today, I followed up with them to find out the tracking number at about 9AM. At noon they get back to me saying that I would have to re-order because I paid
thru PayPal they couldn't just reship it. I respond right away asking them to match the price I purchased it at ($15.75 + S&H) because the site went up to $18.95. I ask for a very quick response as I wanted to complete the order today so it would ship tomorrow. (Mind you, I had found a better deal online, but would give them the benefit of the fact I already ordered). 6 hours later, still no response, so I order from the cheaper Amazon supplier.
Finally, I get a response saying they would match the price if I call and order over the phone with a customer service rep, but they couldn't do it online. (At this point, new one had already been ordered due to a fairly long response time).
Anyway, I get home from work and there's a shipment waiting for me from the original shipper. I instantly canceled my Amazon order. I was already refunded my $21.50 from other company. Do I contact the original shipper and let them know I received it and pay them the $21.50, or do I just accept this as a gift for my birthday because the original shipper provided tracking to a different shipment altogether on my order which lead to all this confusion in the first place? (Sorry, long explanation for a simpl-ish question).
Opinions and reasonings behind opinion welcomed