Well said Mazinny. I don't know if it is just that Tim Grey doesn't know how to run a business or if there is something else going on. Either way, he has been shooting himself in the foot since day one.
The Vapor Company. $1.99 juice. VJ's blog. Received orders? Anyone?
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What was most laughable about one of the sales is that he promoted it as a customer 'appreciation' sale.
I'd say fulfilling the outstanding orders would show greater appreciation than throwing yet another sale, which hasn't really ever ended.
I'm resigned to the fact I may never see my order. As I live outside the US, kinda glad I won't have to pay any additional cost.
Moved on to another vendor which seems a lot more on things than this joke.
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I'd say fulfilling the outstanding orders would show greater appreciation than throwing yet another sale, which hasn't really ever ended.
I'm resigned to the fact I may never see my order. As I live outside the US, kinda glad I won't have to pay any additional cost.
Moved on to another vendor which seems a lot more on things than this joke.
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I think you will eventually see your order, or at least something resembling your order ! especially if you call and manage tospeak with them. He will probably even say that the order is right in front of him and about to be shipped
. That's what he said to me.Well, i don't necessarily think it's an either/or question. The former is quite obvious, but somehow i doubt the latter. A well executed scam doesn't run like this.
This guy reminds me of plenty of people i worked with. They are pretty good at a couple of things, but somehow in their own mind they think they are great at everything. When things go wrong, instead of admitting to the particulars of their mistake and correcting them, somehow they are convinced that everything was stacked against them and all that could go wrong did go wrong. Circumstances are to blame, not their actions or lack of actions.
The only way this business could be salvaged is to hire someone capable of running the business end of things, and concentrate on refining, streamlining and improving the juice line. I doubt this will happen though judging by the arrogance he displays. Classic behavior for people with a highly exaggerated opinion of their own acumen and abilities.
So I opened a bottle of Royal Banana Milkshake today (steeped overnight) expecting the worse. As much as I hate to admit it, it was pretty good. Not great but better than average. Too bad this guy treats his customers with less respect than a drug dealer treats a crack ...... Just sayin'.
I think you will eventually see your order, or at least something resembling your order ! especially if you call and manage tospeak with them. He will probably even say that the order is right in front of him and about to be shipped
That may well be. I don't particularly want to call as it will cost me a fair bit to do so from outside the US.
Thing is, they updated me to awaiting shipping. However, that was two weeks ago! If it's ready to be shipped, does it really take two weeks or longer to do just that? Just seems they're stalling, which has pi$$3d me off no end.
I had forgotten about this mess. I placed an order on 1/19 (my order number was #1553) and recieved it about 6 weeks later. The package reeked, and upon opening the first bottle (less than full), I threy all 6 away. Did not even feel safe recycling the bottles.
Today, I get a "Last Chance" offer - they are changing their flavor line. "Get them now, because some flavors will never be available again".
Yea, right. I'm gonna rush right out...
The interesting thing in the email is the owner's complaining about all of us trying to contact them. We were so terrible since we used the phone, emails, and over 20 different social networks...
Duh... If he had responded or delivered, he would not have these troubles. Now, in order to make his life easier, he requests all communications go through the office phone - during office hours.
Yea, right.
My advice is to stay away from this company. It is more than just him being "in-over-his-head", it is now arrogance.
And now, I will forget about him again...
Today, I get a "Last Chance" offer - they are changing their flavor line. "Get them now, because some flavors will never be available again".
Yea, right. I'm gonna rush right out...
The interesting thing in the email is the owner's complaining about all of us trying to contact them. We were so terrible since we used the phone, emails, and over 20 different social networks...
Duh... If he had responded or delivered, he would not have these troubles. Now, in order to make his life easier, he requests all communications go through the office phone - during office hours.
Yea, right.
My advice is to stay away from this company. It is more than just him being "in-over-his-head", it is now arrogance.
And now, I will forget about him again...
Thereis a new thread on Facebook on the MOD Envy page about this company. Again, it is every one else except Tim to blame for all the issues. Funny thing is, people are complaining Tim isn't answering their e-mails and live chat. What does Tim tell them to do? PM him and he will answer.
Wonder why the big change up in his juice line? It's world famous. lol.
Wonder why the big change up in his juice line? It's world famous. lol.
My Order #2566 was paid for on 2/6/13. I have now emailed him twice and gotten basically the same email back both times, apologizing and saying it will be out in 48 hours. hah. I guess we'll see
Day 57 - I finally received my order, which was placed on 1/17. I had ordered 15 bottles - 3 each of 5 different flavors. Amazingly, the order is correct, and all the bottles but one are filled to the top. No bizarre colors, but an unpleasant odor that I can't quite pinpoint. I did order Wake & Vape, which is no longer on their site, so that could be it. Or maybe it's the Chicken & Waffles. There were no freebies. No code for a free bottle, either. I guess they realize that I'm never going to order from them again.
the ones with the bizarre color in my order were Cherry nuke, Blue Waffle, and the cinnamon one whatever it is called Red something or other.
yeah the Royal Banana Milkshake was ok. The flavors i thought were the best were Chocolate Sin, Karma and Reeze Kup. A few others were pretty good too.
yeah i feel the same way about reluctantly admitting they have a few good flavors.
i totally agree with you. if they had the employees in place to handle the business better, i dont think things would have ran so roughshod for them and they could have turned the negatives into a positive in the first few weeks. my main point in giving em a chance is the value of the juice (when you get it) and are rooted in that for the money and the patience. people are generally in the know about fasttech and how its a great value for the time investment and lets be honest, the vapor company probably end up making 75 cents on an order of 2-4 bottles of juice because of the messups and the shipping. i definitely agree about the coloring too, i got two bottles of watermelon smash, the first was nearly clear with just the slightest pink tint and the other was nearly bright red. needless to say i only used the first bottle, but i definitely liked it, and it lasted me a minute and i added a little with othertanks i mixed up of honeydew or pear. but that kind of inconsistency isnt one that im really down with and im beginning to agree that they are a bit too inconsistant for my taste. on top of that, i and im sure others of you received an email from them today that said all this:
GET THEM WHILE YOU CAN! THE CURRENT FLAVORS & FORMULA'S ARE ABOUT TO BE A THING OF THE PAST!
NEW FORMULAS & NEW FLAVORS COMING SOON!
Before we do away with our current flavors, we wanted to give all of our customers that love them a chance to stock up on them. We will be introducing our new flavor line and new formula once we have depleted our current inventory. You can still order your favorites while supplies last. Once a flavor is gone it will be removed from the website and perhaps gone forever.
STOCK UP ON YOUR FAVORITES RIGHT NOW BEFORE THEY ARE GONE!
ALL NICOTINE LEVELS: 0mg 10mg 18mg 24mg.
As our current formula is a 75vg/25pg base we have taken a lot of customer feedback. With everything taken into consideration we feel confident that our new formula which is a 50vg/50pg is going to give the taste and vape that the majority of people want. Also in introducing and "revamping" the Shark Juice line we are also going to be removing certain flavors that simply do not seem to be worthy of remaining in the Shark Juice family. With that being said we are also introducing some new flavors to see what kind of feedback we receive on them. We are always aiming to give the people the flavors they want and introduce some new ones you may have never considered.
SHIPPING & CUSTOMER SERVICE CONCERNS:We know there are concerns with our processing and shipping times and we do appreciate your concerns. With so many avenues of communications being flooded simultaneously it has made it very difficult to keep up with your communications in order for us to respond. Right now your communications have been spread out across the 800 number, our direct store number, emails to both our business and personal email accounts, support tickets, private messages across 4 different social networks, and numerous threads posted across over 20 different social networks. This alone creates the problems in communication for anyone to keep up with. So in order to try to funnel all of your communications more directly and so we don't miss out on helping any customers or not addressing your questions we would like to ask you to call us directly at hour store during our normal business hours first.
OFFICE HOURS: MON - FRIDAY 10am - 5pm (central time)OFFICE PHONE: 812.401.1592
or you can email us directly at: thevaporcompanyllc@gmail.com.We do appreciate your business and we want to help each and every customer out as much as possible. So when you place an order feel free to give us a call and we will give you an idea of the processing time and perhaps help expedite your order as everyone is a valued customer.
for me personally this is a bit of a bummer because i have pg sensitivity and i was happy enough with their stuff to give em more of a shot with other flavors. the 75/25 vg/pg ratio they used was a good value for me because its not like i can find a $2/10ml juice that has that breakdown and is a somewhat complex flavor. usually all i can find is the other way around with the vg/pg. i dont vape a ton anyway, so getting 1 or 2 bottles from them and them sending 2 extra for the mixup was all i invested into it and i was more than happy with em. honestly this has sorta made me decide that im gonna get into my own mixing in some capacity. i mainly mix flavors up as it is. im going to give em a call on monday and ask about the flavors theyre keepin, i really dig the royal banana milkshake i got from em and who knows, maybe i can talk to them about doing a 100%vg or something. if they kept the 75/25 vg/pg mix, i'd order 3 or 4 more bottles from them i think, but even 50/50 juices make me itch like crazy.
Took over a month to receive my order which I believe I never would have received without filing a claim with paypal. My advice would be to avoid this company with a ferocity equivalent to that of this company's avoidance of decent customer service.
My order was placed on Feb 3rd and STILL says awaiting fulfillment. I am order # 2372. This is just utterly ridiculous. This guy continues to sell full price bottle orders on a daily basis but still hasn't fulfilled all the sale orders. If I EVER get my first order I know I won't be wasting my time on a second one!!!!!
I ordered on jan 8 and payed paypal, lots of lies and BS from Tim later I placed a claim and got my money back. My friend placed an order on Jan 9th that was still awaiting fulfillment last week when he contacted his credit card company to dispute. I even saw a post on thevapor.co facebook page from last week, the guy is still waiting for order #1** something.
I mentioned this in the other thread, but for the people vaping this stuff, how much nicotine is in your juice? They can't even get the bottles level. Is this stuff made in a suitable environment? He doesn't care about his customers, what makes you think he cares about the quality of the product?
I mentioned this in the other thread, but for the people vaping this stuff, how much nicotine is in your juice? They can't even get the bottles level. Is this stuff made in a suitable environment? He doesn't care about his customers, what makes you think he cares about the quality of the product?
Just throwing it out there, I ordered the first week of January over $100 in juice and after a month and a bit of not receivibg order I emailed them and got a reply saying my order wpuld be shipped in 48 hours. Two weeks later it was still awaiting fulfillment so I emailed again...no reply...last week I said I wanted a refund if not shipped by a certain date in which he obliged to via email...still waiting and not impressed. Doesnt look good on VJ....really looks bad on Joe posting the deal a second time....and even worse for the Vapor Company to have 2 more sales when the first sale orders are not shipped.
I wont be ordering again no matter how good it is, nothing is worth this wait...in a little over a week itll be 4 months...
For a good alternative deals site to VJ check out GOTSMOK.COM | The Best Vape Deals , far better and more deals posted daily.
I wont be ordering again no matter how good it is, nothing is worth this wait...in a little over a week itll be 4 months...
For a good alternative deals site to VJ check out GOTSMOK.COM | The Best Vape Deals , far better and more deals posted daily.
Finally got my order #1111 placed on Jan 9th yesterday - that's about 65 days!
Even worse, I ordered 4 different flavors and only got three with a note on the invoice "SORRY - OUT OF STOCK" and a double-up on one of the other flavors.
Unbelievable - 65 day wait, incomplete order, and no freebie, coupon or anything in form of an apology.
Never Again.
Even worse, I ordered 4 different flavors and only got three with a note on the invoice "SORRY - OUT OF STOCK" and a double-up on one of the other flavors.
Unbelievable - 65 day wait, incomplete order, and no freebie, coupon or anything in form of an apology.
Never Again.
Well... I wish I would have checked here before ordering from vapor.co
I'm order #3043 so I guess I'll get my juice some time in may or june. Amazing.
I'm order #3043 so I guess I'll get my juice some time in may or june. Amazing.
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