Not too long ago I bought some coils for my Kangertech EVOD Pro from Element Vape. I was really excited when they came in. I was in the process of trying different resistances. They only have three so it was kind of a Goldilocks situation. I had tried the 1.5 Ohm and the 0.5 Ohm but these were 1.0 Ohm and I had a feeling that they were going to be just right. They weren't available from My Vapor Store at the time, so I went with Element Vape. Well...they sent 0.15 Ohm Temp Control coils instead that (I hope) wouldn't have fired on my device. I was very annoyed. The coils had taken a little longer to get to me than I thought they should have and they were wrong. I notified them by e-mail with a pic of the coils. They immediately responded and e-mailed me a label to use. I printed it up and returned the coils. They had the right ones shipped out as quickly as they could. I'm still annoyed that it took me two weeks to finally get my coils after I ordered them, but they did pay for the return and they did process it as quickly as they could. I'm still annoyed with them for making the mistake but if they hadn't paid for the return then they would have been on my list of vendors never to be used again.