I ordered mine yesterday morning and had a ship confirmation with tracking by yesterday early afternoon! (black chrome) 
VAMO from vaporbreak.com
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So, if yours gets sent today as well, I guess the race is on to see which side of the pond gets theirs first eh Jigsaw
Well I'm still waiting.
I got impatient last night and ordered a SS version from smoktek last night. Shipped out today.
Last night, the live chat window actually said "Online", instead of "Away"..but nobody answered my message for almost 4 hours. Said 2 other visitors ahead of me. I call B.S.
I don't know if any of you have looked at their Facebook page, and read some of the comments there. I understand its just a "Fan Page", and not operated directly by VaporBreak. But there has been many people that have been waiting a very long time to get orders completed. They all site that no matter how many messages they leave, to get answers or help...nobody replies.
I hope mine, is not one of those orders that got lost in the Black Hole. I'll try to remain patient, but I'll continue to get anxious if I read here more SS versions getting shipped before mine does. Might have to get Paypal involved, we'll see.
And if it all works out ok? Well....now I'll have a great backup! haha!
Well, tracking number hasn't activated yet, so no news on that front. Hope yours does arrive mate, but as you have said, you can always file a dispute with paypal if not! I am getting impatient too, ordered some batteries and I know the site will send them very quickly. Murphys law kicked in though, waited and waited for them to get some 350s back in stock, they never came in, so ordered the 650s, then the 350s are back in hours after my order was sent *sigh*. Going to have to use 'big mode' only if it arrives before payday! (I know it likely won't though, but running out of new things to put on my egos, and if I go vape shopping I will end up with tons of stuff!)
Well I'm still waiting.
I got impatient last night and ordered a SS version from SmokTek last night. Shipped out today.
Last night, the live chat window actually said "Online", instead of "Away"..but nobody answered my message for almost 4 hours. Said 2 other visitors ahead of me. I call B.S.
I don't know if any of you have looked at their Facebook page, and read some of the comments there. I understand its just a "Fan Page", and not operated directly by VaporBreak. But there has been many people that have been waiting a very long time to get orders completed. They all site that no matter how many messages they leave, to get answers or help...nobody replies.
I hope mine, is not one of those orders that got lost in the Black Hole. I'll try to remain patient, but I'll continue to get anxious if I read here more SS versions getting shipped before mine does. Might have to get Paypal involved, we'll see.
And if it all works out ok? Well....now I'll have a great backup! haha!
The thing with the facebook page is, those people never comes back to update on what happened with their situations. They simply went there to complaints expecting an answer/resolution and once they found that resolution they never bothered to update it to let the rest of us know if it got resolved.
After digging deeper into the Facebook messages, I did find one response that might shed some light of Min's situation. I'll copy and paste one response given by whoever is posting on behalf of Vaperbreak on Feb. 20th....
"I'm writing this on behalf of Min, who is busy packing. Unfortunately the last group of people he recruited to help run the site didn't work out and he was back to running everything alone once again (with only 2 assistants to help to pack orders that he had to supervise daily). He had 3 new people apply for the jobs to assist him to manage the customer service today. He also wants to barcode items so he provide long warranties, but it all takes time. We hope Min can get some good help once again and provide better service in the future."
"I'm writing this on behalf of Min, who is busy packing. Unfortunately the last group of people he recruited to help run the site didn't work out and he was back to running everything alone once again (with only 2 assistants to help to pack orders that he had to supervise daily). He had 3 new people apply for the jobs to assist him to manage the customer service today. He also wants to barcode items so he provide long warranties, but it all takes time. We hope Min can get some good help once again and provide better service in the future."
there is a guy in this thread who seems to have personal communications with the owner, so I keep checking it to see if there are any updates, on 20th feb, he said current delivery is taking around 7 days, I don't have so much faith though!
I just received my Ego APV kit from vaporbreak yesterday. It took from Jan 11th to Feb 22. And that is fortunate because I had ordered liquid and then they stopped shipping it. So I had to use the chat to change my order so that it didn't include juices. I just swapped in a CE6 because the prices were the same. Little did I know the CE 6 DOES NOT FIT the Vamo. Oh Well. I believe they have caught up and are shipping quicker now (so they say). But a good deal if you have the patience. If I hadn't gotten through on the chat... I'd still be waiting for them to even ship it ! ! From Jan 11th ! ! What a joke... I guess you take your chances tryin to save a buck. But at a buck per 10ml, the juice price is the lowest anywhere.
Thanks for the link hesta! Interesting reading that thread as well.
I wish I had good luck as some of them to actually get to chat with Min, and find out what my status is. It doesn't make any sense the timing of when the orders get processed. Some people wait weeks, other just a day. I just feel some bad juju with my order...don't like how it's going.
weeks and days depend on customs....depending how long they take to approve it.
Seriously, just chill. I've had 2 orders from them come in just fine. One for a SS Vamo and it's perfect, works great, 20 days from order to my door. The other was for some vivi novas and that took about 17 days, original vivi novas. I ordered these before their new year. I also have another Vamo that is on the way that I ordered after the new year. I'm not worried about buying from this vendor, prices are cheap and you get the same product as you would if ordering locally USA. You just have to have some patience especially right after their new year celebration as their mail is probably backed up and may take a little longer, don't know. If you want the same thing in a few days pony up the extra cash and buy from your local vendor, enough said.
Thanks garyd, I appreciate the advice. Check my earlier post #82, I did place another order from a USA vendor, and it was shipped the next day.
My problem is not with the mail, I'm just trying to get my order shipped.
Since you clearly have more experience with this company than most people here, can I ask you, did you get any confirmation email at the time of your orders? And for each of your two previous and current order, how many days did it take until you received shipping confirmation email? I'm just trying to establish a rough time frame of the ordering process, so I can keep mine and others that may read here, expectations in line.
Thanks
Have you checked your order page under your account on their website? There should be a message posted at the bottom with your ship confirmation information. If it's there, perhaps their email to you got caught in a spam filter?
Ok, on my first order and second order I received an email 24 hours or so that the item shipped. My last order on the 13th took like 3 days if I remember right to get the ship info, but that was right after their new year and he was probably swamped with orders. Once you get the tracking # you can track it but nothing will change for like 15-18 days in my experience until it reaches the USA, my orders arrived in New York and only took a couple days after that to my door in beautiful North Idaho! I did use the chat feature the first time I ordered my SS and asked if they were in stock, he replied immediately and said yes but he only had a few left, so I ordered that night and had it in 20 days. I always got an email when the ship info was available but you can check your order status at the site, like someone mentioned, also if you're having a problem make sure your paypal payment was confirmed. I used USPS tracking.
Thanks garyd & sonicdsl for the very quick replies!
It's been 10 days since I ordered. I never received a confirmation email, only notification email from Paypal. I've have been frequently checking my account on the website, and no shipping information has been added yet. Paypal processed the payment same day as the order. The order was for the Vamo SS only, no e-liquids or other items.
Am I being unreasonable? I might give them another week, then start resolution through Paypal. Any advice?
Thanks again!
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Hi TomCatt,
Yes I've left maybe 3 or 4 messages on their live chat window, when it was showing "Away" (which it is most of the time). And the one time that it said "Online", I waited for about 4 hours for a response, but nobody ever replied. The chat kept saying there were 2 people in front of me, and that didn't change the whole 4 hours I was there.
My Vamo from SmokTek came in the mail today, great service..ordered on Saturday, got it on Monday. So I'm excited to finally play around with the Vamo, and I'm enjoying it. Now if I can only get a status on my Vaperbreak order..*sigh*
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