Warranty issues.

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Switched

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Feb 18, 2010
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  • <<Warrenty... What warrenty
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    Posted by Swticher <---??? and Rick can go suck a D**k on 18th Feb 2012

    If you buy this make sure it breaks within a month so that your covered. After that your going to be paying for something that is not "DURABLE" and yes it looks tough, what the hell looks tougher than a bullet, but that is exactly what it is not.

    As for innovation, its far from. That ..... on the bottom wouldn't know innovation if innovation itself hit his face and they obviously hasn't seen mods that qualify to be innovative.

    This mod is absolutely the worst thing ever to happen, sense twilight...

    I cant express this enough people DON'T BUY!!!!

    YOU WILL BE SORRY YOU DID...



  • WARNING! DO NOT BUY!
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    Posted by A ver ....ing ...... off customer that demands a refund or public exicution. on 18th Feb 2012
    This is the biggest scam next to Enron. Had so many issues with my mod the first month, Payed $75 bucks for this ....ty replica of caliber.

    Switcher and Rick are just out to get your money. I payed to send it out so they can fix what they had made wrong in the first place and now they're telling me I have to pay to have it shipped back out, when he did not mention beforehand. And the worst part is he didnt do anything to fix it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!! Oh oops i forgot he replaced the spring! OOOOO big ....ing deal I could of dont that myself!

    .... thoes guys!

    Isaac why would allow this for your customers!>>




    Lets me explain something to you since in private you seem to misread what I have written.

    The unit came with instructions on what to do with your unit upon receipt. The unit was never registered iaw warranty instructions. The warranty is against manufactured defects only.

    I explained to you that albeit it was never registered and out of warranty (as you used it with satisfaction for an entire month, then it quit working). I would make good by it regardless.

    The unit was returned and there was nothing wrong with it. The contacts needed to be cleaned, something that should have been and is normally conducted by the owner. However this unit shows evidence of being dropped which was later admitted by yourself, which resulted in the the cone being cracked at the upper periphery before the restriction. The crack extends from 1/3 to 1/2 around the periphery and will fail. That is not covered under warranty as it falls under customer neglect/accident.

    I offered you several options on a way ahead, and I still have not heard from you with the exception of what got posted on Isaac's site. On what you would like me to do.

    The product performed as intended. The product still performs as designed. There are no warranty issues. Yet I am made to be responsible because A you dropped it and B you did not maintain it?

    I recommend you visit every vendor on the net and check their warranty and return policy. You will find JRCT return policy conforms with the norm.

 
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Switched

ECF Guru
ECF Veteran
Feb 18, 2010
10,144
2,544
Dartmouth, NS Canada
When it comes to CS I have learned from the best, and we know who that is. It simply amazes me that CS is only good when the customers get what they want. He was given several options to pursue, yet never responded and wrote the reviews. The unit can be repaired and will work like new by the time I am done with it, but we don't want to pay to have it done. My fee was extremely reasonable for the repair and returning the unit to it's original lustre. But, no I should extend this service for nothing including the return shipping. There is no warranty issue with the unit as seen in the video and concurrently the unit is sent back to the owner at their expense. JRCT's return policy is no different than what is presently out there from major vendors.
 
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