Warranty?

[hack-n-cough]

Looks like I'm ready to stop smoking and start vaping a 510. Seems this is a good deal here with the Ultimate kit, but I can't seem to find warranty info. for nhaler. I've seen that there are a bunch of diehard fans posting back and forth, and Drew seems most attentive, but from what I've read, there is a pretty high DOA issue with batteries and atomizers for these things in general.

So, what's the warranty and return policy?

 

[Drewsworld]

You definatley wont get any DOA in my 510s cause I test them all due to my waranty terms with Joy Tech and the Ultimate kit is actually the Kr808D-1 model...The Elite Kit is the 510 with cahrger kit...FYI all my batts are marked with an Ultra Violet Pen and I do honor all replacemants in a resonable amount of time...Reasonable meaning , these are made with limited quality control and if I replaced everyone that went bad in 60 days I would be out of business....The batteries are a maintenace item and the attys are pretty much designed to go bad for planned obsolescence...I am always as fair as possible with all my customers...Thanks for your interest in my products.
Drew

 

[hack-n-cough]

Wow:

1h 7m asked to answered. That's pretty attentive!

Also good to know that you test them before you ship them, and the UV pen tells me you expect to stand behind your own products (just not anyone else's ).

Thanks for the rapid reply. Looking forward to joining your fan club.

 

[beatlebandaide]

Wow:

1h 7m asked to answered. That's pretty attentive!

Also good to know that you test them before you ship them, and the UV pen tells me you expect to stand behind your own products (just not anyone else's ).

Thanks for the rapid reply. Looking forward to joining your fan club.

Drew's e-juice is awesome as well hack

 

[lotus14]

Looks like I'm ready to stop smoking and start vaping a 510. Seems this is a good deal here with the Ultimate kit, but I can't seem to find warranty info. for nhaler. I've seen that there are a bunch of diehard fans posting back and forth, and Drew seems most attentive, but from what I've read, there is a pretty high DOA issue with batteries and atomizers for these things in general.

So, what's the warranty and return policy?

Realize that people who get DOA items are more likely to post than someone to say "I got this battery and it worked." I got some batts from Drew 3 months ago and they're all still going strong.

I went through several suppliers before I found Drew, and like a lot of the posts you'll read here, I wish I had found him first!

Just don't give him the wrong mailing address and then complain that your order got lostindajungle ;-)

 

[hack-n-cough]

Just don't give him the wrong mailing address and then complain that your order got lostindajungle ;-)

lol Had to search the thread to figure that one out! Gotta say I feel for the guy - guess the people at his old address are thieves.

Two words, two dollars: "Signature Confirmation"

 

[hittman]

Drew is awesome! I have ordered from him several times. Give him your business and you won't regret it.

 

[legpro]

Order with confidence hack-n-cough.....Just had a somewhat embarrassing battery convo with Drew. I emailed him he got right back to me said to send it back and he'll replace it for me....But As it turns out some one in my house was sneaking vapes and not telling me always leave a dead bat in my charger..So I ordered a second kit from Drew....Any way sorry for the ramble..Drew is great to deal with you wont be sorry ....

 

[Huffin & Puffin]

Started my vape life with Drew 6-7 weeks ago.

Vaped with a vengeance when I first started and still do.

I swap batteries out every 2-3 hours and they are still going strong.

I’m waiting for a 510 {salivating} and my second KR808 kit to arrive.

No reservations dealing with Drew.

Top shelf merchant.

Nuff Said

 

[D. Waterhouse]

Drew ROCKS! I ordered my 510 somewhere else and paid too much, found drew while looking for a new juice supplier and am completly satisfied. Order with confidence!

 

[Drewsworld]

Thanks Everone...Was getting a little frzzled the other day Huff and looked up your testimonial post and IT ALL WENT AWAY....Great to hear from ya , and all is still well...
Drew

 

[ataunton]

Drew's service is top notch and orders arrive quickly. The KR808 is by far the best e-cig I have tried. None of the models I had tried before did the trick for me, but this one is great. I'm now almost entirely analog free. Thanks Drew!

 

[hack-n-cough]

This is VERY cool to see how many happy customers there are. It looks like business done right. I actually ordered my 510 from another supplier who offered me a can't pass up deal (and no stupid LED), but I plan on ordering juice from Drew in the near future, and doing so confidently.

Way to go, Drew! And thanks, everyone, for stepping up.

 

[FAUXPUFF]

drew, what address do I send defective items? thanks!

 

[Drewsworld]

Faux...You need to send me an email through the site and please include your order # and or email that you made the order under...Thanks
Drew