-I was looking on ebay for pure PG and came across this seller who had good reviews...
-I placed an order
- package tracking stops and stays in a place for a week (6 days 23 hours and counting)
Curious as to what might be happening I send the seller a message saying and I QUOTE:
"Where's my package? according to the tracking number you gave me, it's been in the same place for a week..."
It's been an entire week and the tracking has stopped at some place in Ohio.
Well to my surprise I receive an email from this person saying
"Um, I’m not a magical fairy who can see through the US postal system. Please don’t come at me with demands to just “know” things that are no more available to me than than they are to you. I process your order and ship your package. I do NOT work at the post office.
And to correct you, the package was sent out six days ago. It hasn’t even been in the system for a week.
International shipments are not tracked past US soil, so you will not see any updates. Our terms specifically state that (1) We will prove shipment but cannot track into your country (2) we will not even answer an international shipping inquiry until two weeks (14 calendar days) have passed, and (3) will furthermore not take action on a claim for non delivery until 30 days has passed. Your package is insured against loss or damage with just and reasonable claim terms, which require 30 days for postal delays, particularly due to customs clearance times.
We do not control our postal service, your customs agents, or your postal service and cannot answer your inquiry. I appreciate your understanding in those facts, and a little reasonableness and consideration in your communications."
This is a long read I know but this is a very immature response to a very legitimate question that I thought she would have insight on. I had no hostilities towards this person but wow...I have to say that I'm less than impressed with her "Blow up" to a three word question.
This persons site is:
https://fulluvscents.com/store/
eBay My World - fulluvscent
In my personal Opinion, I would NOT order from this person ever again and if I were YOU, I would only order from here if you would like to be spoken to in a condescending and rude tone, similar to how a catty NINE YEAR OLD would.
If you have any suggestions as to what my response should be, please do so
-I placed an order
- package tracking stops and stays in a place for a week (6 days 23 hours and counting)
Curious as to what might be happening I send the seller a message saying and I QUOTE:
"Where's my package? according to the tracking number you gave me, it's been in the same place for a week..."
It's been an entire week and the tracking has stopped at some place in Ohio.
Well to my surprise I receive an email from this person saying
"Um, I’m not a magical fairy who can see through the US postal system. Please don’t come at me with demands to just “know” things that are no more available to me than than they are to you. I process your order and ship your package. I do NOT work at the post office.
And to correct you, the package was sent out six days ago. It hasn’t even been in the system for a week.
International shipments are not tracked past US soil, so you will not see any updates. Our terms specifically state that (1) We will prove shipment but cannot track into your country (2) we will not even answer an international shipping inquiry until two weeks (14 calendar days) have passed, and (3) will furthermore not take action on a claim for non delivery until 30 days has passed. Your package is insured against loss or damage with just and reasonable claim terms, which require 30 days for postal delays, particularly due to customs clearance times.
We do not control our postal service, your customs agents, or your postal service and cannot answer your inquiry. I appreciate your understanding in those facts, and a little reasonableness and consideration in your communications."
This is a long read I know but this is a very immature response to a very legitimate question that I thought she would have insight on. I had no hostilities towards this person but wow...I have to say that I'm less than impressed with her "Blow up" to a three word question.
This persons site is:
https://fulluvscents.com/store/
eBay My World - fulluvscent
In my personal Opinion, I would NOT order from this person ever again and if I were YOU, I would only order from here if you would like to be spoken to in a condescending and rude tone, similar to how a catty NINE YEAR OLD would.
If you have any suggestions as to what my response should be, please do so
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Did you order from Monty Python? She went off on ya for sure
. We hear the tone of voice we're intending as we write something and often forget that this doesn't come through to the reader 
. Short of peppering things with smilies (which doesn't really fly in professional settings), it can be difficult to control for how things are read 
. That said, I think it is as much the job of the reader to assume good intent 
as it is the job of the author to try to clarify tone 
. 
and added entertainment value 
.
