Wrong base

[Burn_notice_fan_NY]

Had the wrong base sent to me. Just contacted the seller, it is marked as more than half the strength I ordered. I'm sure they will right the error, but in this scenario, do we send back the product or is it essentially viewed as their loss, your gain. What would you do?

 

[wizardofozone]

Had the wrong base sent to me. Just contacted the seller, it is marked as more than half the strength I ordered. I'm sure they will right the error, but in this scenario, do we send back the product or is it essentially viewed as their loss, your gain. What would you do?

It's one thing that we the consumers must trust the purity and cleanliness of the manufacturer . It's probably more an issue for a company to accept a returned product from a buyer, the world being what it is currently ... I really don't think they want it returned, and if they did they would mention it themselves before making good on a product replacement.

 

[Rickajho]

Different strokes. You will have to wait for their instructions on that as part of the total process of correcting the error. Might ask you to return it, might as you to dispose of it as well.

 

[daviedog]

I can't imagine a retailer wanting a consumable product returned, could be adulterated.
Hope they send you the product you ordered in the Correct strength..

 

[crxess]

Had the wrong base sent to me. Just contacted the seller, it is marked as more than half the strength I ordered. I'm sure they will right the error, but in this scenario, do we send back the product or is it essentially viewed as their loss, your gain. What would you do?

Vendor Prepaid Return Freight label would be proper for unopened product.

 

[Train2]

Wait is it LESS than half strength, or is it more than DOUBLE strength?
Either way, they should OFFER to send you the right order, and also keep the mistake - unless it's like a full liter - then I could see asking for a return if unopened, or if it is double strength, ASKING if you want to just keep it.

 

[ENAUD]

Wait is it LESS than half strength, or is it more than DOUBLE strength?
Either way, they should OFFER to send you the right order, and also keep the mistake - unless it's like a full liter - then I could see asking for a return if unopened, or if it is double strength, ASKING if you want to just keep it.

At that point I would be seriously considering doing a titration test anyways, just to see what the real deal is

 

[Bunnykiller]

what mg/ml did you order and what did you get?? knowing this can allow us to answer your questions and offer some alternative solutions instead of return shipping and a longer wait for the "proper" stuff

 

[Burn_notice_fan_NY]

Ordered 100 mg, received 48. I know it's an honest error, just wondering how common this is now and if it will be more commonplace as we get closer to the deeming haha

 

[zadane]

Given the nature of the product I would hope they don't ask you to return it and if they do I personally would not want to give them my business simply because accepting a return of such an easily tampered with product is just a huge no no

 

[Rule62]

Ordered 100 mg, received 48. I know it's an honest error, just wondering how common this is now and if it will be more commonplace as we get closer to the deeming haha

I would check the difference in price, and whatever the difference is, ask for a credit. The 48mg/ml is likely cheaper. Test it (test kits are cheap on Amazon) to see what it actually is; and then use it. You'll just have to alter your recipe a bit.

 

[Captain Pegleg]

They Should either give you 100% credit of the price you paid, OR send you the correct item.

I wouldn't find any other solution acceptable.

 

[Bonskibon]

I ordered a 48mg. back in Feb. and got 100mg. (didn't realize until months later because I just stuck in the freezer) same bottle size. I was like.... ok. They may just end up sending you the difference, but more than likely they will send what you ordered. Hope it all works out to your satisfaction.

 

[Rule62]

Ordered 100 mg, received 48. I know it's an honest error, just wondering how common this is now and if it will be more commonplace as we get closer to the deeming haha

It's likely an honest error. I know that the nic vendors are swamped right now, because of people stockpiling. But, I would definitely want to know exactly what strength it is, by testing it, before using.

 

[Burn_notice_fan_NY]

Good news, the company is still awesome and is sending out the correct product and allowing me to use the old product. Definitely will order from them again. My vape stash just got bigger!