I have ordered new carts right from TW and they fit either atomizer. So the cart fit on the new atomizers does not seem to be an issue with the new carts we have.
You can now select the attomizer style from a drop down menu on the product page.
I am working with Endicia to try and understand why shipment notification emails are not going out. We enter the customers email in to the shipping form when we generate a label. Then Endicia is supposed to process that info to the USPS into their shipping notification system. This only seems to be happening 20% of the time. I am trying to figure out why.
You can email us for shipping updates. But we are operating at our standard of 48 hours once receiving the order to get it to the PO, then it is up to USPS. We also express ship which is of course more expensive but very fast 1-3 days in your hand from the time we receive the order.
Sorry about the shipping update issue. This was more reliable when we used USPS.com but there system was so unrealiable we had to move to endicia which unfortunately has let us get many more packages sent daily but is doing a poor job of notification.
Thanks,
Noah
You're doing fine... you're just a popular company with excellent liquid and good prices and cannot control how fast YOU receive the items you order for your clients. People want things like yesterday... we all need to take a deep breath and just relax. I have faith in ya... I wont give up Dont get stressed