I think from Geoff's perspective, he can't be responsible for what happens to co-op juice after it leaves because he doesn't know what happens to it. It would be the same as complaining to a vendor after you got a sample of juice in PIF or something along that line.
As for what happens to the juice after it arrives to us to be split up: I used gloves, sanitized surfaces covered with paper towels, and work in an air conditioned/ HEPA air-cleaned environment to split the juice. The juices never come in contact with my hands, nor do the tips or the inside of the caps. The small bottles are not touched by my actual hands until they are being put into boxes. Also, the juice is poured straight from the large bottle into the small bottles, so they do not come in contact with any other surface. I worked in health care for many years, so I'm a bit of a germ-a-phobe
I have no idea what would have caused the 'goo' issue in the picture, but Geoff himself cannot take responsibility for what happens in a co-op. Unless the 'goo' or any other problem is noticed by VQ or myself when we are splitting the liquids, he can't do much to fix it
While I don't condone him disconnecting from chat, i am just trying to give a reasonable explanation to why he wouldn't discuss the issue.
VQ had done 4 co-ops before I started the last one. She reported that there was a great deal of confusion about what the co-ops were about, several people backing out or not paying, then complaints that people weren't happy with a flavor due to their own tastes. I offered to do another co-op knowing all these details, and I tried to avoid some of the problems by being very detailed about everything.
We really are only trying to run these co-ops as a favor to the community at large. With so many complaints and all the drama here lately, I'm hesitant about running another one in the future. Geoff has nothing at all to do with it however. We are not affiliated with TV in any way, so tossing complaints his way really won't help solve the problem
I wish I had an explanation for it, but I don't care for the 'nutty' flavors myself, so I gave my bottle away, and have nothing to compare to. VQ is indisposed for a couple days, but if she is around later, I will ask if anyone else mentioned a problem.