I'm pretty sure I got my order through, received 2 separate order confirmations and was charged for order, but haven't received anything else like normal
Anyone received shipment notification yet?
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Just really makes me mad that Ben hasn't responded all day, I get charged, don't know if order is good, emailed then, Ben says to check website only we can know better than him about order, yet website down all day. I mean hello, maybe he should update here in the forums so we know what's going on? Very mad. I understand these things happen, but keeping your customers in the dark is just wrong.
http://www.e-cigarette-forum.com/forum/alien-visions-e-juice/416798-website-redesign-update.html
He was on this thread earlier. Not like he's ignoring you or anyone else. He has his hands full at the moment trying to get AVE flying again.
He was on this thread earlier. Not like he's ignoring you or anyone else. He has his hands full at the moment trying to get AVE flying again.
Soooo... does that mean we ARE getting our juice... or more likely a refund...? Sorry for the confusion on my part... Never had problems like this ordering bb before the crapstorm.
I got my orderr in. Got a confirmation email. Havent heard anything since. Guess it went through. will know hopefully soon that order has shipped. Hope they get it worked out to where the website will load correctly. Im am fairly sure that if you got your confiem email they did get the order. And it will be shipped. If you didnt get a confirm email that is another story.
This is the post from Ben:
http://www.e-cigarette-forum.com/fo...8-website-redesign-update-26.html#post9705531
right, and how do we know if it processed? according to ben he said he can't check as easily as we can, except that we can't check either......thats the issue. i fully expected all this mess to happen, but i also expected updates throughout the day letting us know whats going on
On my order that went through I got an email with subject "Alien Visions E-Juice: Your Order #123 has been processed."
On the order that didn't go through, I only got one with subject "Alien Visions Customer Receipt/Purchase Confirmation."
ridiculous, i have teh second one, but i was still charged for it, have a transaction id, invoice id, ... this is sooo lame lol. i was hoping it went through, but can't get any info from AVE so who knows, man really bummed out
I know how ya feel. That is what happened to me in April. Which is why this time I went and re-submitted the order after the first one didn't get processed. Though Ben has since said we shouldn't do that because he should be able to update the orders. So hopefully you will get your order.
I don't understand why people just can't chill out. Ben will more than likely have the orders shipped out tomorrow. I don't know of very many ejuice companies that get orders out the same day like Ben used to, before all the SHTF. He's doing what he can to make sure his ducks are in order.
If you would actually read the other thread about the website update you will see that someone purposely took down the site. It was attacked by some hackers or another ejuice company. First company that comes to mind would be AlienVapors. These people are clearly the scum of the earth with crap product.
If you would actually read the other thread about the website update you will see that someone purposely took down the site. It was attacked by some hackers or another ejuice company. First company that comes to mind would be AlienVapors. These people are clearly the scum of the earth with crap product.
The website update thread. You will see Ben posted there not too long ago. He said he won't say who he thinks it is, because he's too ...... right now. But if you have been keeping up, you know that AlienVapors.com has tried trademarking or copyrighting Bobas Bounty.
Well...bad news for one of us or, even, both of us. My order # is 123, also. I just checked my email to make sure, an it is. Want to check yours and make sure. If that's the case, what the heck do we do?
Yes, I did see that post, but I didn't read it as a hacker attack. Maybe that's what he meant, maybe not, but I don't know from what he said.
Phew! Lol!!!! Glad I put my number out there but no big deal, it's just a number. I saw your post, and thought $&@*!!!!!
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