I have been lucky. Got bad attys from good prophets and quick nic and they both not only relplaced them, but sent me 3 instead of one!
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In the two years I've been doing this, every single supplier I've dealt with has dropped the ball in one way or another. And they all made right on the situation. Some quicker than others. But hey, it is what it is. If a supplier tends to not keep customers happy, then they won't be around for long. The companies spoken of in this thread have a large following. They must be doing something right. Right? I'm sure you'll get taken care of dude. Sometimes things just get mucked up and overlooked.
As far as gotvapes I've got nothing but good things to say about them. 
and I posted with intention to let others know that your experience(s) might not the be norm for these vendors. vendors with across the board bad CS often go out to business. how long have you been vaping? just curious...
I know you didn't ask for advice, but as myself and others stated, if your juice is funky, give it a week or two. I personally have no issue on anyone calling out a vendor on a valid problem. It's one of the reasons I love ECF. We all seem to keep each other posted on what we buy, how fast it got shipped, quality, etc etc. If a vendor is new to me, I will do that little search thing at the top, put vendor in and get all kinds of hits. We seem to be so very lucky, as there is so few vendors who truly "bad". Btw, welcome to ECF! 
Lots of vendors include a disclaimer about low resistance attys. I don't know what you ordered, since you didn't say, but maybe it's one that is only replaced on DOA ... I think you said that was the case. I have yet to encounter a supplier who didn't bend over backwards to make things right. If yours doesn't, move to another.
In the case of juices, we all order small bottles at first and try them to see if we like them. I think maybe half the juices I've tried were things that other people raved over, but I wasn't impressed. Several of those juices sat in the dark in a box for a long time. I ran out one day and vaped them while I was waiting a couple for days for the mailman. They were pretty dang good after they steeped and aged!
In this world, one person's yum is another person's yuk.
In the case of juices, we all order small bottles at first and try them to see if we like them. I think maybe half the juices I've tried were things that other people raved over, but I wasn't impressed. Several of those juices sat in the dark in a box for a long time. I ran out one day and vaped them while I was waiting a couple for days for the mailman. They were pretty dang good after they steeped and aged!
In this world, one person's yum is another person's yuk.
Well just for an update, i finally got an email from daniel @ gotvapes. My backorderd item is on its way.
I was really having a bad week, my fantasy football team sucks, my orders were getting screwed up and
Getting defective equiptment and no response or getting "so sorry" responses i decided to fire back and
Share all this. Then i get attacked on here because lord knows the fan boys here ready to defend these places,
that i thought to myself, man think i posted an android remark on an apple fourum, good grieve.
I will apologize to those i offended, i do...just a bad week, i am a laid back person i really am, thanks everyone
I was really having a bad week, my fantasy football team sucks, my orders were getting screwed up and
Getting defective equiptment and no response or getting "so sorry" responses i decided to fire back and
Share all this. Then i get attacked on here because lord knows the fan boys here ready to defend these places,
that i thought to myself, man think i posted an android remark on an apple fourum, good grieve.
I will apologize to those i offended, i do...just a bad week, i am a laid back person i really am, thanks everyone
Moved to Reviews of Suppliers now, OP has 5 posts and others are jumping on. Suppliers can't respond in New Members.
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