Not sure if this is the appropriate place to post this, but I have a problem with something I purchased in the classifieds and before I take any action, I wanted to see if someone more knowledgable than myself knew what I should do.
I recently bought a Gus off of the classifieds (mech mod) and hadn't heard anything for a few days after sending payment through Paypal. This morning I got this message:
"Sorry everyone my husband was put in ICU on Sunday 6/9/13. Please if you have not revived a tracking number all we can assume is it did not ship. I have no way of figuring all my husbands sales/trades out. So please if you did not receive tracking file a refund with PayPal and it will be issued. My husband love vapeing and this community. Sorry to everyone. And thank you"
My question is - is this the best way to resolve this - me filing a claim with Paypal? I "gifted" the money to the seller if that makes any difference. I've never had to do anything like this before so any advice is appreciated!
I recently bought a Gus off of the classifieds (mech mod) and hadn't heard anything for a few days after sending payment through Paypal. This morning I got this message:
"Sorry everyone my husband was put in ICU on Sunday 6/9/13. Please if you have not revived a tracking number all we can assume is it did not ship. I have no way of figuring all my husbands sales/trades out. So please if you did not receive tracking file a refund with PayPal and it will be issued. My husband love vapeing and this community. Sorry to everyone. And thank you"
My question is - is this the best way to resolve this - me filing a claim with Paypal? I "gifted" the money to the seller if that makes any difference. I've never had to do anything like this before so any advice is appreciated!