Hi,
This is actually a really serious issue for UK vapers, whether legal or not.
Like 'em or loathe them, Blu are renowned for providing 100% VG product. As many vapers (self included) are allegic to PG, it matters to be able to trust this. I recently went to the Blu UK webssite, to make an order, tried to check ingredients just to be absolutely sure. Couldn't find that info , shrugged and ordered anyway. It was not until I read the packaging that I realised that they contain PG.
The ingredients are given on their website , btw, just not very salient (when are they ever?)
I have had quite a long dialogue with Blu about this. They have agreed to a full refund, but I'm otherwise not happy with their responses, as it is far too easy for other vapers to make the same mistake, and never realise it. Their last response was very telling:
"we would just like to confirm that blu US and blu UK are two separate companies, although we are owned by the same company Lorillard. Due to us being separate companies we sell two completely different products and operate separately. Apologies if we can't help you any further with the website issue you've experienced with blu USA."
This fully explains why my mistake occured. Most of the info. re. Blu comes from American Sources. Bad enough that a different product should be marketed under the same name, but this compounded by the fact that ever linkor banner ad I click for Blu regardless of source, automstically directs to Blu UK. I am unable to even visit the US site, to check on the info given. Have tried and tried, given up. (As I told them. hence their remark about "website difficulties")
Thus people will read reviews of this 100% VG e cig, click on the associated link, and wind up at the Blu UK website, which sells PG-based products. I think I was probably a rare case, inasmuch as I actually did try to check.
I can't believe that all this doesn't contavene some kind of law. If it doesn't, it damned well should.
jay
PS. I also think we need to post a warning about this in a very salient place where VG users will see it.I expct there's a forum rule re. cross-posting to improve salience? But in this case it would surely be jusified?
This is actually a really serious issue for UK vapers, whether legal or not.
Like 'em or loathe them, Blu are renowned for providing 100% VG product. As many vapers (self included) are allegic to PG, it matters to be able to trust this. I recently went to the Blu UK webssite, to make an order, tried to check ingredients just to be absolutely sure. Couldn't find that info , shrugged and ordered anyway. It was not until I read the packaging that I realised that they contain PG.
The ingredients are given on their website , btw, just not very salient (when are they ever?)
I have had quite a long dialogue with Blu about this. They have agreed to a full refund, but I'm otherwise not happy with their responses, as it is far too easy for other vapers to make the same mistake, and never realise it. Their last response was very telling:
"we would just like to confirm that blu US and blu UK are two separate companies, although we are owned by the same company Lorillard. Due to us being separate companies we sell two completely different products and operate separately. Apologies if we can't help you any further with the website issue you've experienced with blu USA."
This fully explains why my mistake occured. Most of the info. re. Blu comes from American Sources. Bad enough that a different product should be marketed under the same name, but this compounded by the fact that ever linkor banner ad I click for Blu regardless of source, automstically directs to Blu UK. I am unable to even visit the US site, to check on the info given. Have tried and tried, given up. (As I told them. hence their remark about "website difficulties")
Thus people will read reviews of this 100% VG e cig, click on the associated link, and wind up at the Blu UK website, which sells PG-based products. I think I was probably a rare case, inasmuch as I actually did try to check.
I can't believe that all this doesn't contavene some kind of law. If it doesn't, it damned well should.
jay
PS. I also think we need to post a warning about this in a very salient place where VG users will see it.I expct there's a forum rule re. cross-posting to improve salience? But in this case it would surely be jusified?
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