Customer and Product Support Thread.

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gormly

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www.discountvapers.com
Just used the form on the website. Hope it worked. Hubby and I got our Kanger T2's today and he is unable to get a draw from his green one. He filled it and when he went to vape he couldn't get anything. He was going to change the coil, until he realized that something is blocking the center hole. He's emptied it and is currently soaking it to see if that helps any. He said it's like metal in the hole, as if they didn't cut it all the way through. Is it supposed to be like that?!? :(

Hi

talked to you via email but didn't realize you thought there might be a blocked center hole, reply via the email we'll get it worked out, could be a dud.
 

Cnew

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I am so out of the loop (I had a computer melt down on me and been mostly offline for awhile)...are 650 twists now a thing of the past? I'm not seeing them on the dv site, at least not the ones I bought before.

Sorry if this has been discussed to death but I can't find the info I'm looking for.


I'll ask and let you know. Thanks for asking!
 

Cnew

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I am so out of the loop (I had a computer melt down on me and been mostly offline for awhile)...are 650 twists now a thing of the past? I'm not seeing them on the dv site, at least not the ones I bought before.

Sorry if this has been discussed to death but I can't find the info I'm looking for.

Hi philly1234,

I am sending you a PM to address your concern. Thanks for being patient!
 

unsure

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I think I read somewhere that before whokrz goes on vacation at the end of July he is going to send a small batch of Mings to Eric...
please.gif
be true. ;)
 

Cnew

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I don't know why that question needs a pm, is it a big secret or something? Either DV carries them or they don't plan on carrying them anymore, or no one is making them anymore, whatever.

Sorry about that. I just wanted to defer on the side of keeping customer responses private when they are specific to just one person. No, of course there is no secret.

Per your original post, and the PM I sent, I will reiterate that DV is not currently carrying them. I do not believe they will be carried in the near future unless there is an increasing demand for them to be kept in stock.

I believe they are in production, however, DV has opted to carry other items that sell more readily.

Hope that provides some clarification.

Have a great rest of your Sunday!!

138854.jpg
 

Racehorse

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I am so out of the loop (I had a computer melt down on me and been mostly offline for awhile)...are 650 twists now a thing of the past? I'm not seeing them on the dv site, at least not the ones I bought before.

Sorry if this has been discussed to death but I can't find the info I'm looking for.

philly,
I kinda liek these better....you just click thru to your desired voltage instead of using the bottom twist ring (which I always found impossible to read!)
eGo Variable Voltage 650mAh Battery - Stainless w/Rubber Button

The other thing I like better are the spinners.! They are much easier to read! A tad fatter, but a tad shorter, so a 900 may suit you perfectly and end up lasting you a LOT longer than that 650mAh.

I have a spinner now, it's 1300mAH....good for about 10+ hours, and it's shorter than my twist 1000mah, which was very "baton-like".

So, those are just my suggestions for ya.
 

loggerhead

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Hi Eric ,sent you an email about an order that was never received and I'm having an awful time trying to get answers from the USPS.


Dear Thomas ,

Thank you for your order from DiscountVapers.com! I wanted to let you know that your order was shipped via USPS, USPS First Class Mail on 7/24/2013.. You can track your package at any time using the link below, however, it may not be in the system yet as USPS does take a while to update and depending on when you.received.this message. .The package will go out on the next available USPS location business hours.



Please refer to your order invoice for items shipped.

Thank you for your business and I look forward to serving you in the future!
Eric.

When you are waiting for replacement coils it can seem like an eternity.
Thanks , Tom
 
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