DIY Flavoring Thread - Part 2

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my4jewels

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I ordered a gallon of each last year, no problems. I have not seen any problems like this mentioned anywhere else. Bummer...

I thought I would try ordering some PG and VG from Essential Depot. They sent the quart bottles in a plastic bag, but didn't tighten the cap on the PG. The result was a mess, and I lost a bit of the PG to the box. Has anyone else experienced this? I might not order from them again if this is common. My mailman was not happy (nor was I).
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Sdh

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I thought I would try ordering some PG and VG from Essential Depot. They sent the quart bottles in a plastic bag, but didn't tighten the cap on the PG. The result was a mess, and I lost a bit of the PG to the box. Has anyone else experienced this? I might not order from them again if this is common. My mailman was not happy (nor was I).
View attachment 193807View attachment 193809View attachment 193810
I just ordered for the first time this past week. It arrived in a box by FEDEX. I ordered the 2 gallon special. Pg/VG. No leaks.

I would file a complaint at ED.
 

Stoneface

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Thanks to all of you for responding. I sent them an email with a link to pics (more than I shared here). I'll wait to see what they say. It wasn't the end of the world for me, just a bummer...but I didn't want to repeat it if I ordered it again. The mailman wasn't happy with me. It's good to know that it hasn't happened with you, so it's not common.:)
 

Shilo

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Thanks to all of you for responding. I sent them an email with a link to pics (more than I shared here). I'll wait to see what they say. It wasn't the end of the world for me, just a bummer...but I didn't want to repeat it if I ordered it again. The mailman wasn't happy with me. It's good to know that it hasn't happened with you, so it's not common.:)

I'd like to hear more about how this is resolved after you contact them. Sorry it happened---I can just imagine the mail man giving you strange looks. I buy my PG locally and VG through the various DIY vendors I have bought from. Its good to hear that this is likely not the norm with them.
 

Stoneface

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I'd like to hear more about how this is resolved after you contact them. Sorry it happened---I can just imagine the mail man giving you strange looks. I buy my PG locally and VG through the various DIY vendors I have bought from. Its good to hear that this is likely not the norm with them.
Yes, it is good to hear it's not the norm. I was just hoping for the lazy way to purchase bigger bottles of PG and VG together, and ED had been recommended more than once. I might be able to find them locally, I'll have to check around. My email wasn't harsh, and I didn't ask for a refund. It does seem that gallon bottles ship better than the quart size though.
 

pdxtechdoctor

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Yes, it is good to hear it's not the norm. I was just hoping for the lazy way to purchase bigger bottles of PG and VG together, and ED had been recommended more than once. I might be able to find them locally, I'll have to check around. My email wasn't harsh, and I didn't ask for a refund. It does seem that gallon bottles ship better than the quart size though.

I buy my stuff through amazon. It's the same essential depot stuff, but stocked in an amazon warehouse and shipped by them.. I just recieved a quart of each and it has packaged very well..

I try to buy as much as I can through amazon because I have a prime account and I get free 2 day shipping on anything that it shipped by them. So I got 1 quart of each for $28 with 2 day shipping. If you do not have a prime account, anything shipped by them still gets free regular shipping if the order is over $25 so the $28 for 1 quart of each is still the cheapest I have found anywhere...

Amazon.com: Glycerin Vegetable Kosher USP - 1 Quart: Health & Personal Care
Amazon.com: Propylene Glycol 1 Quart: Health & Personal Care
 

Stoneface

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I buy my stuff through amazon. It's the same essential depot stuff, but stocked in an amazon warehouse and shipped by them.. I just recieved a quart of each and it has packaged very well..

I try to buy as much as I can through amazon because I have a prime account and I get free 2 day shipping on anything that it shipped by them. So I got 1 quart of each for $28 with 2 day shipping. If you do not have a prime account, anything shipped by them still gets free regular shipping if the order is over $25 so the $28 for 1 quart of each is still the cheapest I have found anywhere...

Amazon.com: Glycerin Vegetable Kosher USP - 1 Quart: Health & Personal Care
Amazon.com: Propylene Glycol 1 Quart: Health & Personal Care
I looked at Amazon and considered it, but didn't know where it came from or if it was of quality. Thanks for the tip, especially for the better packaging. Purchasing direct from ED was cheaper than $28 for me, though. Decisions, decisions...
 

Jimi D.

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Yes, apologies for the hijack JimiD. It went further than I thought it would...
ED got back to me today. Customer Service was grateful for the photos, and has sent another quart of PG to me which was very nice but very unnecessary. 5 stars for the CS. Thanks again everyone.
End hijack:)
Oh no problem at all Stoney. I was lost, couldn't find my favorite thread. I had to contact the lovely OP. :)
 

Sdh

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Yes, apologies for the hijack JimiD. It went further than I thought it would...
ED got back to me today. Customer Service was grateful for the photos, and has sent another quart of PG to me which was very nice but very unnecessary. 5 stars for the CS. Thanks again everyone.
End hijack:)
It was nice they replaced the PG. :)
 
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