Got my order from 2 months ago. Every piece of glass was smashed - even the glass in the tanks. Filed a "ticket" with photos asking for refund so next time I can choose alternate shipping. We'll see.
Got my order from 2 months ago. Every piece of glass was smashed - even the glass in the tanks. Filed a "ticket" with photos asking for refund so next time I can choose alternate shipping. We'll see.
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Got my order from 2 months ago. Every piece of glass was smashed - even the glass in the tanks. Filed a "ticket" with photos asking for refund so next time I can choose alternate shipping. We'll see.
View attachment 901529
My goodness! That's ridiculous! Hopefully they'll refund you quickly, and/or get some replacements to you asap!
I'm with Katya, I've never seen anything like that from fasttech (or anywhere else for that matter) before... that's destroyed!
I just ordered glass the other day before seeing this. Guess it's wait and see time.Got my order from 2 months ago. Every piece of glass was smashed - even the glass in the tanks. Filed a "ticket" with photos asking for refund so next time I can choose alternate shipping. We'll see.
View attachment 901529
I just ordered glass the other day before seeing this. Guess it's wait and see time.
I just ordered glass the other day before seeing this. Guess it's wait and see time.
I have ordered Dozens of pieces of Replacement Glass from FT over the years, and have only had one come Broken.
So if things are pretty much back to Normal shipping-wise, I would say you are probably going to be in Good Shape.
That is My Hopes on my package.
And probably, if I would Stop looking at the tracking Everyday to see if it has left China, it likely would.
I've received several dozen orders from Fastech over years. Two arrived last week. None were lost. Nothing has ever been broken, including some glass and plastic tanks. Two items were defective and were resolved. I'm expecting to make at least one more order from FT. No worries.
My August 6th expedited order from FT hasn't updated in 12 days. Last and only update by DHL--August 6. So much for German efficiency.
I checked GlobalRadar, USPS and DHL tracking--nada. In addition, Radar shows that the package has shipped from the City of Industry?!?!?
- August 619:03In transit - Departed waypointDHL Global Mail
- August 618:58Package information receivedCOMPTON, CA
- August 618:58Package information receivedDHL Global Mail
Service
DHL SM Parcel Ground
Dimensions
0,057 kg
Recipient location
(deleted by me, but I'm right next to City of Industry)
Sender location
CITY OF INDUSTRY, CA 91746, UNITED STATES
Does anyone understand any of this? Is my package lost?
@zoiDman![]()
Hard to say what is going on from just that Small bit of Tracking. But I Doubt it is Lost. More than Likely it is just Delayed.
Did DHl carry the Package from the US point of Entry?
No idea. All I get is this:" August 619:03 In transit - Departed waypoint DHL Global Mail"
That's a Cool Thing about this site...
PackageRadar - track the delivery process of your online orders. Package tracking made easy!
They show Who is carrying the Package at a given point.