First overseas
vape purchase (and most expensive vape purchase) and it seems it may be lost at sea!
My Kayfun4 Started across the ocean 4 days ago....aboard the Titanic
Nice. I hope it arrives soon enough for Christmas.
I chose NOT to buy Kayfun V4 in favor of rDNA40 Vapor Shark as a Christmas present (From me to me)
It is only across the Continent of US (in Florida). I thought just following Lewis and Clark trail without crossing the Mason Dixon line would be faster.
I was wrong. Looks like your Titanic will arrive sooner from Germany than my Lewis and Clark from Florida.
Here is what I received from Vapor Shark today:
"Dear Michael,
We would like to apologize for the delay you are experiencing in our order processing and shipping time. We understand you may have placed your order with the hopes of getting your order before the Holiday Season and want to be transparent about what has held us back from our usual speed of service.
As you may know, a small percentage of the Evolv boards that drive our device have had a quality control issue in regards to the screen readout becoming grainy or scrambled. While this issue has been addressed and resolved with Evolv, we are having our Quality Control Team hand-check each device prior to sending it out to you in efforts to thwart any shipment that may have had a faulty board. Due to this issue, we are also not getting the quantity of DNA 40 chips that we require on a weekly basis to keep up with the demand. Evolv is doing everything they can do on their end to get us back up to speed and meet our demands. Due to these unforeseen issues, our usual speed of fulfillment and delivery has been compromised and we are doing everything in our power to get as many devices out as quickly as possible. We sincerely apologize for not being able to deliver the product you ordered on time. Please be patient with us as we are doing our best and will ship your device as soon as possible.
We really appreciate your business and while we would love nothing more than to get these devices in your hands today, we want to assure ourselves that the product we are sending you is free of any screen readout defect and fully meeting our quality expectations.
In light of this, we understand that you may not want to wait longer than the initially expected time frame and would instead prefer a full refund. If this is the case, please let us know and we will gladly issue you one (typical refund turnaround time is 3-5 days). However, if you do decide to wait you can hold your position in line for the rDNA 40 and be assured that you or your loved ones will receive one of the market's best devices and that it has been quality tested and approved!
Regardless of your decision, we appreciate your business and from the bottom of our hearts apologize for this unforeseen inconvenience. More over, we appreciate your patience!
Whether you decide to cancel for a full refund or keep your place in line for the rDNA 40, we want to issue you a token of our appreciation with a personal promo code for a free Vapor Shark 30ml bottle of e-liquid. Please use promo code F30BQ2S7DMKRE upon your next order to receive your complimentary bottle of Vapor Shark e-liquid.
Regards
Felipe "