No, the manufacturer really screwed this up. This is akin to buying a brand new Porsche 911 Turbo S, and popping the hood to find an engine from a Volkswagen Golf.
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No, the manufacturer really screwed this up. This is akin to buying a brand new Porsche 911 Turbo S, and popping the hood to find an engine from a Volkswagen Golf.
No that isn't harsh enough. Its like buying a new bugatti veyron and finding out they put a geo metro engine in it with one of the cylinders blown
For what it's worth last night I put 4 or 5 drops down the tube before I went to bed and then filled the tank when I got up this morning. Seems to be working fine so far. Can't chain-vape, the vapor production drops after a few drags, but a puff every few minutes works fine. I'm going to let it sit at home and I'll revisit it when I get home.
I have two 3.5 ml ravens with 5 replacement cartos . I'm willing to donate these in the name of science to anybody that is good at modding or who wants to tinker with it to try and make these birds work . I have no interest or time to do this , so if anybody out there is interested let me know and I'll send them your way . : )
I tried this morning to make a Phoenix carto that I could tank using the Phoenix xl innards in a Stallion tube. It worked ok, but I realized I slotted the Stallion incorrectly and it was my last one. I'm 99% certain that if I had another it would be flawless. My point is that it's not that complicated of a design. There are a few videos of modded tanks on YouTube. It's not that difficult. All it had to be was a stainless Phoenix with the correct holes for a tank. It's not rocket science. The folks at Betterlife may speak a different language, but dry hits and lack of flavor don't require translation. I see an issue with the entire process of manufacturers sending faulty products to vendors for testing. Porche doesn't ask their dealerships how a new engine is running and how they could improve it. Certainly someone at the factory should be able to pull one of these off the assembly line, fill it, and say "no good." there is no reason it should have to go halfway around the world to find out something that takes five minutes. The e-cig industry as a whole needs to slow down and focus on quality over quantity. Consistency over speed. What's this mean? Simple. Know that in this market if you buy something new, you're a test subject. Accept the risk that comes with that or wait for the kinks to get worked out and then hope when you order version 2 that you don't get version 3 that corrected one mistake and replaced it with another...
You got Em I'll try to get them out this weekend , along with some stallions. ; )
Don't overlook that these poor things can be dripped into, not as nice as the Shorty, only 2-4 drops at a time, but nice.
All righty then. My second attempt with the Raven looks hopeful. The first was like everyone else. Good, dry, good, dry. Just took one of my carto's apart and raised the metal shield on top of the coil assembly approx 1/32". When apart the ends of the wicks looked black. Metal dust of some machining residue powder? Who knows. Anyway rinsed everything off well in hot water. Dry burned. Reassembled, filled with GV Butterscotch and have vaped myself into a nicotene stupor ... again. Dang I hate testing stuff. I honestly can no longer go on tonight. But not one dry hit after at least 30 tokes. At first I was not planning on raising the hood as much as I did but then figured what the hell. For reference my original measurement from the top of the carto to the lip of that cap in the slot was 1.375". I moved it up to 1.340". That cap serves the same purpose as the posts in the other models. The center of it goes into the coil / wick cup and regulates how much fluid the wick is exposed to. Right now it is almost flush with the top of the cup. In it maybe .010" if any.
Yes these still do rely on a slight vacuum in the tank to keep the juice from flooding through. If you don't believe that just raise the top cap after it's filled.
It twisted and pulled apart without too much difficuly. One pair of pliers kinda holding in the slots and the other on the 510 threads. (they are not very pretty anymore) Probably fair a lot better if you cut up an aluminum can and used a piece in between the pliers and where you are holding. Actually copper shim would be best but that's not readily available for most.
I thought I had some lower nic juice to vape but if I do I can't find it.
Just wanted to throw out there that there is a bit of hope. Good vapor so far but the flavor does not seem as good as the XL's. Maybe that'll change tomorrow with a bit more breaking in. We'll see what kind of leakage, if any it gets overnight. So far it's looking OK. Actually a bit better than OK.
Anyway I'll post again tomorrow with an update, good or bad. I realize most folks aren't going to want to play with this and really you shouldn't have too, but if you want to tinker there is a glimmer of light down that tunnel.
OMG just took another toke and still good. No gurgle, no dryness.
This adjustment I did last night is still working and working very well. Only a drop of leakage out the base overnight and I am attributing that to massive condensation from my chain vaping last night. Took my morning drag with squinced eyes expecting the worst, but no surprise yet. Good vapor and OK flavor but I am getting Butterscotch OD. Love that flavor but I can see, not as an all dayer. The flavor is not as intense to me as the original design though. I think that is because instead of getting a concentrated flavor through the little center tube, now you are drawing through a very short restrictor and then it's expanding into a larger chamber before getting to the drip tip. I am sure that is also creating a ton of condensation which eventually gets back down to the coil which is probably also attributing to the flavor difference because you are thinning down the future hits.
That thin restrictor plate is their idea of replacing the tube and IF it would work as well as the long center tube would have been a huge shortcut for them. No tube, no silicone cap times thousands and thousands.
I will take a couple more apart today and try and post a picture so you can better understand what I am describing i f I can squeeze it in. And this one I'll fill with Pyramid Fusion and maybe another with BB just to see how it does with relatively a heavy juice.
I've been ordering from GotVapes for a couple months now, and before this debacle, I've not had any problems, so I've never had to personally test their customer service. I've seen in these forums how many problems get handled, and have been impressed. This situation with the Ravens has me VERY impressed.
In the short time I've been vaping, the only thing I've found that I consistently like is the Phoenix bottom coils. So, of course, I was looking forward to the Raven. I haven't received mine yet (hopefully today) but I'm assuming I'll have the same issues everyone else is. Of course I'm disappointed, but the way it is being dealt with assures me that I've chosen the right place to do business with. I'll be eagerly anticipating a fix to the Ravens.
Now if the Phoenix 510 bottom coil XL 2.4-2.6ohm was restocked, I'd be even happier.
In the short time I've been vaping, the only thing I've found that I consistently like is the Phoenix bottom coils. So, of course, I was looking forward to the Raven. I haven't received mine yet (hopefully today) but I'm assuming I'll have the same issues everyone else is. Of course I'm disappointed, but the way it is being dealt with assures me that I've chosen the right place to do business with. I'll be eagerly anticipating a fix to the Ravens.
Now if the Phoenix 510 bottom coil XL 2.4-2.6ohm was restocked, I'd be even happier.
I tried this as well but got constant flooding. I had taken a dcc carto apart and lined up the hole with the wicks. The hole was actually above the wicks though, maybe if the wick was actually plugging the hole... Hmm
Ok, I think its time to put all of this behind us and move on. .... happens.
Lets take this back to the way it was a week ago....
When are the new ravens shipping? lol
Lets take this back to the way it was a week ago....
When are the new ravens shipping? lol
Hey, guys, I think it will be very interesting and useful to everyone, if when you get a mod that is working well for you, post a pic and a brief description of how you did it, if it's not too much trouble - let's see if we can get it all together conveniently and logically for feedback and fun.
Dude, please, as a personal favor, drop it. We all know Sense and you can go a round with the best of them, you don't need to prove it. Let's keep this forum a good and friendly place that it is, eh?
I think Chris goofed and didn't mean to quote you on that. To be honest EVERYONE here, EVERYONE has been extremely understanding and because of your attitude, it made it easy for us to step up and make the decision to refund all purchases. To be quite honest, nothing less would have been fair or adequate. I'll go wash dishes and flip burgers for someone before I stand behind what happened, on the manufacturer side. I'll stand behind our customers FIRST.
What happened was Wrong IN EVERY ASPECT.
I spoke with Betterlife last night and they are going to send out samples with the old design. To be quite honest I am in the camp that says they goofed on the assembly of these - we even had one customer who found a seal in one of their cartos. The owner of Betterlife was telling me last night, and admitted, that they could not believe the QC issues on just even the holes on the side, they admitted there was a major breakdown on this. Went and inspected and saw every-which-way sort of hole, partially closed, fully closed, etc.
They are a GOOD company though, the problem is they are still actually fairly young. I told them last night that they need to get another QC person on their production line and they learned the hard way from this that they cannot cut corners on that.
They are sending 'samples' with the old version we tested originally that worked. I think what happened is they DID realize they goofed and this OLD version is actually the way it should have been in the first place. Remember, on the clear Phoenix XL, you have a unit that can be QC'd simply by looking at it. With these, the fact that there was no airstem and seal would be hidden from view on a casual glance.
There is absolutely NO WAY you can turn this into tank atomizer and say, "Yes it works as before" or even to say "Yes it works better this way."
They are scrambling now and I assure you this, they will fix this. We will get samples and see how their 'fix' solves the issue. If it seems to have solved the issue will we get hundreds more of these, thousands? NO. Because of what happened it would-not-be-wise to be mainlined until we can get a smaller batch of these and put them in ALPHA first.
On a side note, as far as your refunds they will start being processed probably some time this weekend. The completion of this will probably be two weeks or so, that is my goal. Hopefully can happen more quickly.
What happened was Wrong IN EVERY ASPECT.
I spoke with Betterlife last night and they are going to send out samples with the old design. To be quite honest I am in the camp that says they goofed on the assembly of these - we even had one customer who found a seal in one of their cartos. The owner of Betterlife was telling me last night, and admitted, that they could not believe the QC issues on just even the holes on the side, they admitted there was a major breakdown on this. Went and inspected and saw every-which-way sort of hole, partially closed, fully closed, etc.
They are a GOOD company though, the problem is they are still actually fairly young. I told them last night that they need to get another QC person on their production line and they learned the hard way from this that they cannot cut corners on that.
They are sending 'samples' with the old version we tested originally that worked. I think what happened is they DID realize they goofed and this OLD version is actually the way it should have been in the first place. Remember, on the clear Phoenix XL, you have a unit that can be QC'd simply by looking at it. With these, the fact that there was no airstem and seal would be hidden from view on a casual glance.
There is absolutely NO WAY you can turn this into tank atomizer and say, "Yes it works as before" or even to say "Yes it works better this way."
They are scrambling now and I assure you this, they will fix this. We will get samples and see how their 'fix' solves the issue. If it seems to have solved the issue will we get hundreds more of these, thousands? NO. Because of what happened it would-not-be-wise to be mainlined until we can get a smaller batch of these and put them in ALPHA first.
On a side note, as far as your refunds they will start being processed probably some time this weekend. The completion of this will probably be two weeks or so, that is my goal. Hopefully can happen more quickly.
I think this goes beyond a simple 'oops, my bad' on the manufacturer's end. Seeing Dan's video is enough to prove that. This is a mess up of significant proportions and will likely follow them around for a while. It was a complete redesign of the product without your knowledge or consent. It's shady and proves them untrustworthy from a customer's viewpoint. From mine, at least.
I'm also not sure if you meant to quote me because I stated pretty plainly that regardless of how I felt about BetterLife, I trust GotVapes to take care of me when things like this happen.
Many thanks for your post.
We have a batch beign sent to us today, I think. Then another larger order beign assembled.
We have a batch beign sent to us today, I think. Then another larger order beign assembled.
I've been ordering from GotVapes for a couple months now, and before this debacle, I've not had any problems, so I've never had to personally test their customer service. I've seen in these forums how many problems get handled, and have been impressed. This situation with the Ravens has me VERY impressed.
In the short time I've been vaping, the only thing I've found that I consistently like is the Phoenix bottom coils. So, of course, I was looking forward to the Raven. I haven't received mine yet (hopefully today) but I'm assuming I'll have the same issues everyone else is. Of course I'm disappointed, but the way it is being dealt with assures me that I've chosen the right place to do business with. I'll be eagerly anticipating a fix to the Ravens.
Now if the Phoenix 510 bottom coil XL 2.4-2.6ohm was restocked, I'd be even happier.
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