help

[Codrin Burlacu]

hello I have a question. I just bought my vaporesso luxe 2 and i bought a couple of batteries and i cant use the vape because, on the screen, is apprearing the text " Battery error". what should I do?

 

[DavidOck]

Check that the batteries are installed correctly. If so, try cleaning all the battery contacts. (A pencil eraser can work for that.)

 

[Codrin Burlacu]

Check that the batteries are installed correctly. If so, try cleaning all the battery contacts. (A pencil eraser can work for that.)

it still wont work
could it be from the amps? both batteries are with 20 A

 

[Izan]

Hi and welcome,
Which batteries (cells) are you using? Brand and model please... We know they are 18650s and approx 20A.

What is the resistance of the coil you are using?
How many watts are you trying to use?
Where are you located?

Cheers
I

 

[UncLeJunkLe]

The last time someone reported this issue (with a luxe, not a luxe 2) the person has inserted on of the batteries the wrong way, giving "battery error" on the screen. In most dual battery regulated mods, one battery goes positive up and the other positive down, making sure you have each one in the correct orientation. There should be "+" and "-" signs on the mod where you place the batteries.

If this isn't your problem, then clean both the + and - contacts on the mod very well and also clean the + and - contacts on the batteries very well. very well....with rubbing alcohol.

 

[classwife]

The last time someone reported this issue (with a luxe, not a luxe 2) the person has inserted on of the batteries the wrong way, giving "battery error" on the screen. In most dual battery regulated mods, one battery goes positive up and the other positive down, making sure you have each one in the correct orientation. There should be "+" and "-" signs on the mod where you place the batteries.

If this isn't your problem, then clean both the + and - contacts on the mod very well and also clean the + and - contacts on the batteries very well. very well....with rubbing alcohol.

This ^^

Videos I checked show this as one battery + is up and one battery + is down

 

[UncLeJunkLe]

This ^^

Videos I checked show this as one battery + is up and one battery + is down

Hopefully OP will come back to verify if this was their problem or not.

 

[Codrin Burlacu]

The last time someone reported this issue (with a luxe, not a luxe 2) the person has inserted on of the batteries the wrong way, giving "battery error" on the screen. In most dual battery regulated mods, one battery goes positive up and the other positive down, making sure you have each one in the correct orientation. There should be "+" and "-" signs on the mod where you place the batteries.

If this isn't your problem, then clean both the + and - contacts on the mod very well and also clean the + and - contacts on the batteries very well. very well....with rubbing alcohol.

it still wont work I did all those things.

 

[UncLeJunkLe]

it still wont work I did all those things.

That's a bummer to hear.

If it were my mod, I would flash the latest firmware on it to see if that fixes the issue. Vaporesso site shows they have firmware version 1.02 for download. I understand people don't like doing that for fear they will brick their mod but in a case like this, assuming you exhaust all other solutions, you already have a brick on your hands. Even if you already have version 1.02, I would still flash it.

Of course, if you tried everything to no avail and if flashing the firmware doesn't solve the issue, or if you don't want to flash the firmware, return the mod if you can or buy a new one if you can't.

If you are interested in flashing the firwmare, see the following page. Be sure to download the Luxe II firmware, not the Luxe firmware!

Vaporesso Downloads, User Manuals and Firmware » Vaporesso

Own Vaporesso vapes, such as vape kits, vape tanks, and vape mods? Thanks for being a part of our family! Download your manuals and firmware here, for free.

www.vaporesso.com

 

[puffon]

Like Izan asked, what brand and model of "20 amp" battery do you have?
And what watt are you trying to vape with them at?

 

[somdcomputerguy]

Welcome to ECF, Codrin. Hope you get this issue resolved. I would suggest you also try different batteries, or try the two you have now in another device to see if they work.