Wow! Yeah recently I haven't heard good things about them either. They also did a pre order for the SMPL mod and the people who designed it went and made a whole post online about how puffpuffvape wasnt an authorized dealer and anyone who bought through them would be buying at there own risk and wouldnt stand behind or warranty the mod. This is f'd up man, I knew this was gonna happen. Ive tried talking to the guy on instagram a few times cause he seems most active there, never answers me, just makes a whole other thread about the question I asked on the last thread...