This is what the 5% are failing to see. Exceptional customer service!
I agree Murdock, Zens level of service is second to none
This is what the 5% are failing to see. Exceptional customer service!

This makes me
Preys
It's at the stage where I'm ready to go postal on the postie, he just keeps dropping bills in my mailbox instead of my new Zenesis argggggg.
Bugger, no Zenesis this week either, next week makes 4 weeks![]()
Believe me Zen, I truly wish I was joking![]()
Customs can be contacted at information@customs.gov.au or on +61 2 9313 3010 from outside Aus 24/7.
I want to buy a mini when they come up on the website next week, is there any chance you can send it express this time? I'm more than happy to pay extra![]()
It's at the stage where I'm ready to go postal on the postie, he just keeps dropping bills in my mailbox instead of my new Zenesis argggggg.
I'll contact them in the morning... if I don't get a satisfactory answer, I'll let you know and we'll make a plan to get things right.
Regarding the Mini... I will gladly do EMS and we can figure out the difference, I just hope I don't find myself shipping you a replacement Standard at the same time!
Postie is NOT your friend!
For what it's worth... I had a box with 12 Zenesis PVs get stuck in Philippines Customs for nearly a month... and I paid nearly 200 dollars for express mail global guaranteed three day delivery.
Then they "lost" the package for a few days when it finally cleared customs.
its not everyday i see such incomparable level of client service! tremendous amount of customer care Zen~! salute..Regarding the Mini... I will gladly do EMS and we can figure out the difference, I just hope I don't find myself shipping you a replacement Standard at the same time!
Just making sure I am prepared... Monday the process will be have credit card ready and order via the site? Do we have an exact time?
I can hardly wait already..... this is going to be awesome.
Thanks for being awesome Zen.
Side note: The BAM is the amazing thing I have ever seen and I'm sorry I missed it. Grats to those who jumped all over that.
the Z-atty-Pro on a Precise Plus slope top... it will NOT fit a flat top... you need the Z-attyU for that application
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