How important is warrenty to you?

[Zelphie]

I am very uneasy ordering from places that have no warrenty or have only a 14 day warrenty on parts but there are few places that offer much more. TW offers 28 days, VS offers 3-6 mo. Janty has 3-6 mo. but thats all I can think of.

How do you feel about this, and do you know of any other places that back their products?

 

[CaptJay]

Honestly most companies offer a couple days or a week or 2 but these PV are rather disposable items and I dont expect the atties to last very long. The batteries i expect to last a bit longer but they dont tend to get as much thrashing as atties anyway. As long as they stay cheaper than cigs I'm game
Fact is that is if supplier X went out of business tomorrow your warranty would mean squat anyway.

 

[msqun]

Warranty is very important to me and the company that I have used and continue to use for hardware purchases is SmokeTip. They offer a Lifetime warranty on batts and 90 day on all other hardware...ONLY drawback...they only offer the KR808D-1 so, yeah, I want a good warranty and they have stood behind it for me a couple of times now.

Electronic Cigarette ? The leading Electronic Smoking device Smoketip.com

 

[pipskicks]

Fact is that is if supplier X went out of business tomorrow your warranty would mean squat anyway.

I agree, especially with a lot of very new companies, including shipping costs/risks

 

[msqun]

I agree, especially with a lot of very new companies, including shipping costs/risks

I too agree. But if the company has been around for over a year or two and only costs a couple bucks more for the product..well, then IF I only ever use it once or twice it was worth it, to me.

 

[BradSmith]

It really depends on what I am buying. If I pay over say $75 for something I expect it to last but if it's a 5 dollar atty, well not so much.

 

[Shaka]

Warranty was never a factor for me. In the grand scheme of things, e-cigs are such a small ticket item relative to things like refrigerators, tv's, computers, etc.

My whole 1st order with Cignot was less than a carton of cigarettes here ($70-$80 per carton for branded cigs). So to me, warranty on e-cigs is a non-issue.

 

[sassyblondeinwa]

I also cant see much of a warrnty on an e cig item.... attys are really only made to last a few months... they are tiny heating devices that get dirty and clogged... batteries are only made to charge a few hundred times.... if someone was offering a huge warrnty like lifetime i would be wondering why... if you pay 95 dollars for a e cig kit.. and in the real scheme of things the batteries only cost five dollars and the atty only costs five dollars... you are talking about nine complete cigs for the price of one..... yes.. you may be replacing it with ones you wait weeks for if it goes out... but is it as good of a ecig as you want to begin with.. ... that e cig on the site that had a lifetime wrnty... was not the greatest e cig to begin with compared to a 35 dollar 510 there was no comparison.... i would rather vape on something thats making me happy then try to go with something that will last for years but isnt really what i want or need.

 

[mistinthewoods]

I also cant see much of a warrnty on an e cig item.... attys are really only made to last a few months... they are tiny heating devices that get dirty and clogged... batteries are only made to charge a few hundred times.... if someone was offering a huge warrnty like lifetime i would be wondering why... if you pay 95 dollars for a e cig kit.. and in the real scheme of things the batteries only cost five dollars and the atty only costs five dollars... you are talking about nine complete cigs for the price of one..... yes.. you may be replacing it with ones you wait weeks for if it goes out... but is it as good of a ecig as you want to begin with.. ... that e cig on the site that had a lifetime wrnty... was not the greatest e cig to begin with compared to a 35 dollar 510 there was no comparison.... i would rather vape on something thats making me happy then try to go with something that will last for years but isnt really what i want or need.

Sassy, I'm not trying to be a jerk here but I feel I gotta point out a couple things about your post.
First, where can you get a battery for $5.00? Second, the kr808D-1 IS as good as the 510. Many people prefer it to the 510.
Just sayin'....

 

[cyberwolf]

Guarantees aren't very important to me, but then I have had pretty good luck with just about everything I've bought. Most of my equipment has come from China with a 6 month guarantee and I have only used it once.

Looking at it from the supplier's side, I am not at all surprised when a company offers only a limited guarantee or none at all. Ecigs are relatively cheap commodity items with a high potential for misuse or warranty abuse. A supplier would have a hard time telling the difference between a day old and a 6 month old battery or an atty that has been treated properly or regularly overheated and burnt dry. I commend companies that offer a warranty, but understand why they would not.

 

[5cardstud]

I want a warranty for the things I buy that cost enough to make it reasonable. Oh and the Buzz at Notcig has a 6mo. warranty too.

 

[Maddening]

I admit, I'm not concerned at all about warranty on any of the e-cig parts. SO long as they work out of the box, I'm happy. The costs of the attys, carts, and batteries are low enough (compared to the costs of analogues) that replacement isn't much of an issue.

 

[viktor]

What Maddening said. It's all dirt cheap.

 

[onionpants]

I had a bad battery once from Heaven's Gifts and meant to e-mail them about it, but never got around to it. For an $8-10 piece of equipment doesn't seem worth the trouble sending it all the way back to China for a replacement.

 

[notime4nooky]

i have to concur, with the warranty being a non issue. the company i started with was SmartSmoke. they give a 30 day warranty on all hardware as long as u buy a $35 bottle of their juice every 30 days, and don't use any other juice in "their" equipment. unless u r burning through attys or having batty trouble it is not cost effective to keep the warranty up to date. even if i use a fresh atty every week and a new batty every 2 weeks, the cost is still considerably less than the cost of a months worth of analogs($85-90). at most i spend $45 a month, with attys battys and juices. after all saving money was one of the primary reasons i switched in the first place.

 

[StephLK]

The company I buy from has the standard 14 day warranty, but the bonus is that you can return it for any reason at all within the 14 days. So if you want to try a kind of e-cig you've never used before you can order it and if you don't like it you can return it for an immediate refund. I've only received great products and never wanted or needed to return anything. I'm still using the same battery and atomizer I bought 6 months ago (though I did just order another set since they're starting to get warm with frequent use and I've been told this is much longer than the normal lifetime).

If you buy a quality product from a trustworthy company, most likely you'll never have to use the warranty and if the company is good they should back their product.

I do agree with the statements above - these things aren't meant to last forever and I wouldn't trust anyone that says they will. In most cases, you shouldn't need to spend more than $50 for a quality starter kit.

 

[sassyblondeinwa]

lol ok sorry ..8 dollars... for a 510 batt. but notice they are going down in price too. The bottom line is that this stuff is very cheap and so grnty is not really important unless it dont work past the first 30 days... i am totally happy with a 30 day warnty on a 10 dollar item

 

[Klasy]

After my first e-cig experience, I'd have to say I want at least a couple week warranty. My first was kit was purchased at a truckstop, an NJoy Pro Express kit. After 3 days it stopped working and they wouldn't do a thing, $60.00 down the tubes and lesson learned.

At minimum would at least expect things to work a couple of weeks. I agree atties, etc are cheap enough but 60 bucks and can't use it, to me isn't a good thing.

 

[Xanax]

Well it depends on what item I'm actually buying. I admit I am very uneasy about NO warranty, but other than that, if there's a short warranty I'm not too concerned, specially if there are lots of good reviews. Long warranties do make me happy though

 

[sininangel]

I haven't gotten anything with a warranty yet. I am new to all of this. Wish they had a buy back though, because my husband dislikes his 501 and wants a 902 like mine, and it's been less then a month.