I want an answer!

[just-cass]

just want to add to the end of this thread that if you see a user you believe is being attacked there is a red triangle at the bottom left of the box they write in...you can click on it and report them to the moderators for spam/attacking another member. i encourage people to do this if you feel the need as mods cant be everywhere at once.

thanks
cass

 

[BuzzKill]

good to know Cass

 

[just-cass]

good to know Cass

just trying to be helpful...as elendil mentioned earlier the mods dont cover all the forums and groups unless its brought to their attention so dont necessarily think a post will be reported if you dont do it...proactive is the way to go : o)

 

[Brewster 59]

Many of you know the trouble I ran into here. I agree with Drozd.......I'm not scared to voice my opinion. Isn't that why they call it a Forum? A place where people go to voice their opinions with others in an open format or FORUM.
I feel like sometimes opinions get squashed around here because its bad for business. Not for the vendors but for ECF. Vendors pay for their Sub-Forums. That is why they have "the right" to delete negative posts or threads.
I wrote a negative thread about a vendor and felt "pressed" by mods to "drop the situation" and even threatened with infractions for voicing my opinion. All I did was state facts and my opinion based on those facts, and not only did the vendor try to turn my thread into something it wasn't and threaten to delete it.....but get this.....the mods told me Vendors can delete whatever they want because they pay for their Forum. Does that sound like an "open forum" to you? It doesn't to me. It sounds more like ad space.

Will I get PM'd over saying this? Probably. Will I be banned? I hope not.

420Smiles

Your was the only situation I ever disagreed with a moderator. I totally think people should post vendors names when given subpar service. I also think the vendor should be given a fair amount of time to remedy the situation before it is posted about. Look at the guy that blasted MFS, MFS has very good prod and service but sometimes when your good you have a lot of orders and people will have to wait a bit to get that prod, if they dont like that buy some dekang.

I personally have never gotten anything but good service from the vendors I have dealt with and really go off of satisfied reviews, all of the vendors I deal with are recommended to me by fellow members.

I also think the moderators generally do a great job here and some go way above what should be expected how bout that Sun Vaporer posting progress reports almost everyday on the SE case.

 

[just-cass]

Your was the only situation I ever disagreed with a moderator. I totally think people should post vendors names when given subpar service. I also think the vendor should be given a fair amount of time to remedy the situation before it is posted about. Look at the guy that blasted MFS, MFS has very good prod and service but sometimes when your good you have a lot of orders and people will have to wait a bit to get that prod, if they dont like that buy some dekang.

I personally have never gotten anything but good service from the vendors I have dealt with and really go off of satisfied reviews, all of the vendors I deal with are recommended to me by fellow members.

I also think the moderators generally do a great job here and some go way above what should be expected how bout that Sun Vaporer posting progress reports almost everyday on the SE case.

just want to agree with you i think the mods do a wonderful job and way above whats expected...am very very thankful for all to them : o)

 

[DonDaBoomVape]

Hope you don't mind, but I have not waded through this entire thread.

My question is: Where is there a rule posted saying that an ECF member cannot say something negative about a named supplier? Courtesy, civility, avoidance of personal attacks, yes. But reporting facts and negative opinions? [Clarification: In a supplier's own forum, they can restrict such comments. That's only fair. They're paying for the forum after all. But in the General E-smoking Discussion or Reviews forums?]

For example, although there are a lot of things I respect about Vapor4Life, I think that plastering their logo all over their batteries was crass and tasteless. I suspect they came to realize this, since they now offer "single logo" batteries. BTW, I have said this in the past.

I also complained about a problem I had with Tasty Vapor (in my WWV Guide no less). [NOTE: Overall, I think Tasty Vapor is fantastic: good juice, extremely low price, customized juice mixed to order. I had one negative experience.]

Yet no one has taken me away. Have I just been lucky?

 

[Drozd]

Don first off let me say that I totally agree on the whole KR8 battery issue from that one company..totally detracts from the style and sophisticated look some of us like..

But on to the issue at hand..I think what cass here is trying to establish is more along a thread where people can complain about their issues based upon fact and their experience with a supplier somewhere other than a supplier's forum where it might get deleted...AND in a thread where they arent shouted down or flamed by the company's fans..which is often seen in lots of review threads...And as part of the moderation there's follow up done..which I see as a good thing..
So if I'm understanding correctly..lets say you order from supplier X who has a huge following and your order is screwed up completely...you contact them and they blow you off..well you post in that thread about your experience...it's there for people to see and you dont get the dozens and dozens of people writing on your thread "my stuff was fine" or "contact the supplier before you post" etc..the post stands and when there's a resolution or if there isn't one if you don't update the moderator there PMs you and asks you to update what's going on or the thread will be deleted..it kinda instills a "neutral zone" into the mess..

 

[GoodDog]

I do think new members are often bullied more than veteran members. I think that's what this is about, Don.

 

[keyzygirl]

You can call me a fangirl,but I love my logo batts!sorry,its the truth!,but I dont get all defensive about it.Everyone is different,I dont always agree with the tactics.

 

[Taryn]

The multi logo are very Louis Vuitton style, I like them also but I do lean towards the simplicity of a single logo. Isn't it wonderful you can choose?

I haven't seen new members be "bullied" more than older members, most people around here are thrilled to offer tips and advise to newbies.

Anger is pretty much always met with anger in return and putting people in a defensive stance. How you state an issue will set the tone for the thread unless you let those trolls stir up trouble.

 

[GoodDog]

The multi logo are very Louis Vuitton style, I like them also but I do lean towards the simplicity of a single logo. Isn't it wonderful you can choose?

I haven't seen new members be "bullied" more than older members, most people around here are thrilled to offer tips and advise to newbies.

Anger is pretty much always met with anger in return and putting people in a defensive stance. How you state an issue will set the tone for the thread unless you let those trolls stir up trouble.

That's a good example. Just because you haven't seen it does that mean it doesn't exist? That's how that statement feels...like the person making the comment is wrong, invalidated by someone with more experience.

 

[Taryn]

My intent was not to invalidate your opinion, it was stating that I have a different viewpoint and experience. I in no way said it did not exist note that I even said "most people around here are thrilled to offer tips and advise to newbies." It simply says that is not my experience with this forum.

This is quite a good example of sensitivity to a normal debate that happens when one posts their opinions and experiences in a public forum. I was not attacking you but for some reason you felt attacked by me expressing my thoughts that did not exactly agree with yours.

The very definition of a forum is a place for discussion, if you do not wish your idea discussed then why bring it up here?

 

[LibertyRevolution]

I tend to give my opinion on everything I get, and I tend to be brutally honest about things.
I don't really pay attention to what forum I am posting to when I reply to threads, and I certainly don't censor my feelings.
If I can get something cheaper elsewhere I will not hesitate to say where.
If they want to delete my post, that is their right, as the vendors paid for the forum.

If I have a problem with something, yes, I will report it back here.
Why not? I got a lot of my info on e-cigs from here.
I choose where I shop by others reviews on here. I am sure others do the same.

If I receive an item DOA, I report that to the forum readers here.
When the company CS responds, I report on that as well.
If my item is taking to long to ship, without any notice of delay on their website, yes, I will report about it here.
If my shipment comes in missing something, yes, I will report it here.

No I will not wait until their CS talks to me first. Why should I?
Whether or not their CS is great, does not change the fact that my shipment was missing an item, DOA, or slow.
If there CS is good, I will report that back to the forums in an updated post.
If its is bad, you can expect that I will let others here know that also.

The cheerleaders don't bother me much, they are on every forum.
When I first started reading here, I noticed the same people always going on and on about some vendors. I learned to read past the hype. I expect most others do also.

If I am reading reviews and see a bunch of bad reviews, then it doesn't matter how many fanboys are screaming how great it is. They aint getting my money. With so many vendors to chose from, why even take the chance?

 

[Drozd]

I tend to give my opinion on everything I get, and I tend to be brutally honest about things.
I don't really pay attention to what forum I am posting to when I reply to threads, and I certainly don't censor my feelings.
If I can get something cheaper elsewhere I will not hesitate to say where.
If they want to delete my post, that is their right, as the vendors paid for the forum.

If I have a problem with something, yes, I will report it back here.
Why not? I got a lot of my info on e-cigs from here.
I choose where I shop by others reviews on here. I am sure others do the same.

If I receive an item DOA, I report that to the forum readers here.
When the company CS responds, I report on that as well.
If my item is taking to long to ship, without any notice of delay on their website, yes, I will report about it here.
If my shipment comes in missing something, yes, I will report it here.

No I will not wait until their CS talks to me first. Why should I?
Whether or not their CS is great, does not change the fact that my shipment was missing an item, DOA, or slow.
If there CS is good, I will report that back to the forums in an updated post.
If its is bad, you can expect that I will let others here know that also.

The cheerleaders don't bother me much, they are on every forum.
When I first started reading here, I noticed the same people always going on and on about some vendors. I learned to read past the hype. I expect most others do also.

If I am reading reviews and see a bunch of bad reviews, then it doesn't matter how many fanboys are screaming how great it is. They aint getting my money. With so many vendors to chose from, why even take the chance?

Amen..I'm exactly the same way...and I expecially agree with that last sentence...just about everything that one vendor offers another does as well (with the exception of specific mods)

 

[GoodDog]

What you said didn't bother me a bit, Taryn, but I'm not a new member. You missed my point...which was that your comment was a good example of how a veteran member can come across as invalidating to a NEW member. It was an example.

 

[bobtow]

ok say you get a product that does not work they replace it after a few emails then they send you another . holy crap that product does not work good as well you let them know again but this time they kinda give ya flak . they replace it again anyway but with "crap" . then what the hell am i supposed to do ? give a good review and praise them for the effort ?

I ran into the crappy products too. Once I get a lousy replacement, I move on to another brand, the ones the other posts, say are best. I think there are a few ecigs that don't live up to our expectations. All we can do is keep looking for something that does, and mark it down to experience. A good reason for joining. It is free advice from those who went through the same process before us. I'm happy,and gratefull there are those who share their experiences on this forum. Keep up the good work you all! When we first started smoking , we found cigarettes that didn't measure up to what we thought was a good smoke too.

 

[bobtow]

I tend to give my opinion on everything I get, and I tend to be brutally honest about things.
I don't really pay attention to what forum I am posting to when I reply to threads, and I certainly don't censor my feelings.
If I can get something cheaper elsewhere I will not hesitate to say where.
If they want to delete my post, that is their right, as the vendors paid for the forum.

If I have a problem with something, yes, I will report it back here.
Why not? I got a lot of my info on e-cigs from here.
I choose where I shop by others reviews on here. I am sure others do the same.

If I receive an item DOA, I report that to the forum readers here.
When the company CS responds, I report on that as well.
If my item is taking to long to ship, without any notice of delay on their website, yes, I will report about it here.
If my shipment comes in missing something, yes, I will report it here.

No I will not wait until their CS talks to me first. Why should I?
Whether or not their CS is great, does not change the fact that my shipment was missing an item, DOA, or slow.
If there CS is good, I will report that back to the forums in an updated post.
If its is bad, you can expect that I will let others here know that also.

The cheerleaders don't bother me much, they are on every forum.
When I first started reading here, I noticed the same people always going on and on about some vendors. I learned to read past the hype. I expect most others do also.

If I am reading reviews and see a bunch of bad reviews, then it doesn't matter how many fanboys are screaming how great it is. They aint getting my money. With so many vendors to chose from, why even take the chance?

I peeked at your collection. My six bottles look kind of pitifull!

 

[WhatAClumsyGirl]

Well maybe I am different, I think the person should go to the Vendor to air there issues with the product in question. Then if it isn't resolved to their satisfaction, maybe make a statement stating your disagreement.

I have read and read and read.................. before I chose to do business with a Vendor.
My initial purchase was done to get started although everything worked out fine, I am not sure I am in the minority if you do some research.

I have read some reviews stating the dislike of a product or it's function. Even what should be different with the product.

The concept of Vaping I beleive is pretty much the same, the mods made are using this same concept just different materials. Whether it be of good quality or of a lesser quality.

As far as good customer service goes, those companies that don't provide
it will not be around very long.

I really think it's that simple.

Completely agree

 

[crashtestjeep]

ya know this whole experience is getting a little too much for me . I came to ECF for help and guidance , also to pass that along . It has been an aggravation at times. I am at the point I would rather go back to smoking . I know when i buy a pack of cigs that they are good and do not have to worry about them failing . at this time I do not have a good or bad opinion about e-cigs . I have broke even with it and have learned some things . I will not encourage or discourage others from using e-cigs . good luck to you all with it , I hope it works for you all .

Im truely sorry you feel this way. But, for some, ECF isnt just a Qand A type forum, many of us start out searching, researching asking and learning, then realize vaping is not just helped us to quit smoking, for whatever reasons, but also a hobby. A place to discuss ALL things ecig related, our opinions, our likes and dislikes, etc...ECF even has places to discuss non ecig related stuff. Many of us here have become friends and look forward to the time were able to spend together here. I only hope your vaping to stay off cigs and if thats the case, you may want support, or to do any of the above things to help keep urself educated about your new way of handling quitting cigs......I HAD to quit smoking and really, this forum was a life saver for me....my health issues had me paranoid and searching for the unknown til the we hours of the day and once I joined ECF, I noticed my attention was then directed here, and now.....I dont worry myself day in and day out searching for "what COULD be", I now have a place where I feel at home, learning and helping other, learning something new daily and occupies the time I once spent worried and feeling alone w my health issues. I LOVE ECF- and I only hope you stay around long enuff to learn that if one thread isnt ur thing and bothers you, Im SuRE theres at least 200 more that you will ENJOY....

 

[just-cass]

My intent was not to invalidate your opinion, it was stating that I have a different viewpoint and experience. I in no way said it did not exist note that I even said "most people around here are thrilled to offer tips and advise to newbies." It simply says that is not my experience with this forum.

This is quite a good example of sensitivity to a normal debate that happens when one posts their opinions and experiences in a public forum. I was not attacking you but for some reason you felt attacked by me expressing my thoughts that did not exactly agree with yours.

The very definition of a forum is a place for discussion, if you do not wish your idea discussed then why bring it up here?

when you say "most people" i actually think 99% of people here are believing they are being helpful to the situation...its only when 10 people get back to you and say they have no problem so yours is not valid that it begins to seem a little one sided. I honestly believe people here have the best intentions even in post that seem attacking...they are just stating their point of view, but i also think that for an overwhelmed newcomer who reports back a bad experience(that is valid) they will just be told it is their fault which isn't always the case.

I dont think it is fair to single out gooddog for her "sensitivity". There are many others with sensitivities to this topic who have pm'd me and not spoken in an open forum on the topic so to single her out as an example is unfair in my opinion. She is NOT the only sensitive person. Infact most people who agree with me are sensitive to this issue???
You were in no way derogatory or negative to ehr situation but you did make light of her serious issue...

We have been talking all along about members who have heard time and time again "i didnt have a problem" and "speak to CS first dont post here, no one else has had a problem" and of course these are not bullying but when looked at when there are ten of them on a page in comparison to one poster the odds are stacked and what choice does the person have but to drop the valid complaint.

I have made countless pints in these longwinded pages and i wont reiterate what I have said but I think that by your singling out gooddog on her "sensetivity" you have "singled out" alot of people here and "singled out" a "didnt see it,it didnt happen" idea?

So i put it to you, have you personally never seen posts where a poster comments and 99% of replies are in support of the supplier saying the poster is wrong. Or saying "Ive never had a problem with them"...Individually sure this is one example but these examples are dotted all over ECF.

I want to edit this to tell you that this is not personal, I am just saying my piece as you have and I dont want to seem as if i am against you, i just happen to disagree with some things you have said. We are all at ECF on the SAME SIDE and I view all of you as my friends here.