Latexyankee (sir or Ms.?) depends on what options you're ordering. When I ordered my first provari it was shipped the same say (v1 textured black), with my second took 10 days because it was ordered when the v2 was released (on a side note, did not order the v2 because of the fact it was upgraded, a truck killed my version 1 by running over it). If they have them made up and ready, they'll ship quickly. If you're ordering say a blue ceramic, with blue led, they may not have any on hand to ship right away. They have lead times on the site, so you can't say they lied, but from the people I know who've ordered one, those who went with the satin usually got theirs shipped before the lead times. Those who went for different color options or the blue or green led, took longer.