Ithaka official

[occultangle]

Thank you Imeo for your reason.

I do think Bruce made a big mistake and that was not letting people know what was going on. BUT, some people came in here with no intention other than to make it seem so much worse than it was. Some people just like to watch other people suffer and enjoy participating in fights. Bruce did NOT sell them for less at the show. Bruce was NOT lying at the time when he said they were still in customs.

Again, I agree that what he did was not smart. We are due an apology. The response we got from COV was not the best, but again it was not that bad. I understand people's impatience and frustration in wanting something we have all been waiting for for a long time. I do not understand the level of extreme hostility of a few people. And I don't think we should act like crying children just because someone else got their toy before we did.

Do you really want to end the pre-order system by screaming about this? Do you really think some other vendor will handle everything perfectly? Is there any apology you will accept, without picking apart every word looking for an insult? Personally I actually feel sorry for Bruce. I know I have inadvertently made others angry, and I like to think they wouldn't want to destroy my life over it. Some people just like drama.

This is why we can't have nice things.

 

[johnny77]

I am very glad that you like Ithaka John my friend
Adjustable brass pin is made like this in purpose and I tried hard for that. Imagine an adjustable pin that was not moving while you were screwing Ithaka on a mod. The result would be that Ithaka would never stay flush to the mod. Then you would have to unscew Ithaka again and adjust the pin. And again the same, and again.

Ok, understand Thx for Answer and congratulations for your great work.

P. S Congratulations 2 for vassilis/e-smokeguru for his impeccable service in the management of the presale.

Enviado desde mi Galaxy Nexus 4.2.2 Jellybean

 

[Blix]

Oh my, I have an Ithaka coming my way!

Really weird as I haven't even considered any GG gear due to the lack of availability, but here I am... Now to browse the thread to figure out the right size silica for it...

 

[imeothanasis]

I understand people's feelings. If I was in their position I would had thought exactly the same occu. If I had paid 3 months before, I wouldnt accept the fact that I am not the first one that would receive the unit that I ordered. I would feel like fool.

I just say (like you) that Bruce made a mistake but with no bad intension. Thats only my opinion of course but I dont think that anyone else would think the opposite. I am sure that he didnt balance the situation in the right way, thinking that people wouldnt be annoyed. I think that Bruce understands the situation and he will make things right. I have spoken to Bruce via skype a lot of times and he is not a person like this. Mistakes can be made. We just have to understand those mistakes and correct them.

If not, I agree that he cant be a GG seller for sure. But I am sure he will explain you his thoughts

 

[Scott_Simpson]

GG items are all sold in specific prices. Those prices are set by me. Noone can sell cheaper or more expensive. So are we sure that Bruce sold Ithaka in a different price?

I, for one, do not think that COV sold Ithaka at VapeBash for less than it was sold for in the pre-order. If, as reported, Ithaka was sold at VapeBash for $180, that is the same effective price as the pre-order ($197, less 10% for Bruce's "bigbuyer" discount, plus $3 shipping = $180). It was an accident of shipping that Ithaka arrived in COV's hands in time to take a few of the extras to VapeBash, but not in time to package and ship to all the pre-orders ... for that reason, some lucky people at VapeBash were able to get their hands on Ithaka before the pre-orders, and I say "How nice for them!". I'm sure I'll get my pre-ordered Ithaka in the mail within the next day or so, and the fact that a few other people got lucky will not diminish my enjoyment one bit!

Initially, I was pretty upset about this situation, but now that I've had a day to think about it, I've changed my mind. Bruce and COV have always been excellent GG representatives in the past, and I've been more than satisfied with their customer service. I think this whole incident was the product of unfortunate timing ... if VapeBash had been one week later, we wouldn't even be having this discussion.

 

[glauserjg]

Looking at the whole situation I can somewhat understand taking Ithacas to vapebash. I cannot understand the no communication aspect of it and the condescending response we got to "cool ya jets" and "basically just relax and shut up about it we are doing the best we can here guys."

COV is a business and I understand that. Hell if they had communicated what was going on I would have gladly been ok with them showing off Imeo's new creation at vape bash as it truly is the most versatile atty ever made and by all means the best at the show! It is the way they stayed quiet and then responded to us after the fact that to me is unexcusable. We are atleast owed an apology for that pitiful post by justin. A simple explanation of the circumstance with a "we are going to get them out ASAP for you guys" would have been sufficient. The way it stands I feel like they treated us like ... holes!

 

[glauserjg]

Guys... please see my explaination in the other thread... you guys really need to calm down...

Ithaka @ VapeBash....




This is what I am not OK with. Speaking to the people who support your business like this!

 

[jkim5708]

Thanks imeo for information on top cap...man this ithaka is blowing clouds...nic level needs to be dropped alot...again another b3nefit....i cant wait to sit in hotel room away from kids and wife and experiment with coils! !..boy i need to order more wick and wire

 

[Heino]

GG items are all sold in specific prices. Those prices are set by me. Noone can sell cheaper or more expensive. So are we sure that Bruce sold Ithaka in a different price?

As european i am not involved in this. With e-smokeguru we have an excellent seller. But i doubt that the current system of preorders is good anymore. Set your prices for preorders. They are more than fair. But after presale the people have to pay a little more. And they will do it, because the products are excellent.

 

[somopoppy]

On a happier note, I got my preorder on Wednesday from Vassilis at e-smokeguru. Liked it so much have bought another which is now on it's way.

(said with tongue in cheek)

 

[glauserjg]

As european i am not involved in this. With e-smokeguru we have an excellent seller. But i doubt that the current system of preorders is good anymore. Set your prices for preorders. They are more than fair. But after presale the people have to pay a little more. And they will do it, because the products are excellent.

I think the system is place is excellent! I will gladly continue to pre order GG as Imeo has never spoken down to us, belittled us, or broken our trust in any way. I will always trust his work sight unseen and hope the current system stays the same!

 

[t man]

I have 2 Ithaka's that were pre ordered in December that I am patiently waiting for so I can understand everyone's frustration. The way I see it this was a "perfect storm" Ithaka showed up just before VapeBash which did not give COV enough time to ship them out. A year from now when we all are happily vaping on Ithaka who is going to remember who got theirs first, I'm sure I will not. Just my

 

[imeothanasis]

Ok, understand Thx for Answer and congratulations for your great work.

P. S Congratulations 2 for vassilis/e-smokeguru for his impeccable service in the management of the presale.

Enviado desde mi Galaxy Nexus 4.2.2 Jellybean

Thank you very much Johnny, be well buddy

 

[kwalka]

This has nothing to do with Imeo besides the fact that he has the final say in who represents him. He and his products are above these bad choices his representative makes.

My problem is the lies upon lies. There is a woman in Massachusetts that spent over $1k and she has received her shipment. So that says the rest of us did not spend enough $ for them to take the time to ship to us.
If the situation played out the way COV explained, then where did they find the time to ship to this woman?

I will not be lied to. I will not be made a fool of. I am not forced to use COV and I will choose to spend my GG $ from a reseller of integrity in Greece. The last time I ordered from Greece I had to do a bank transfer to pay. This cost me $45 just to send the $. I will gladly spend this extra money to do business with a reseller of integrity and respect.

I will speak with my $ and I will encourage all others to do the same.

We are not fools and we will not be treated as such.

 

[Poppa D]

We are the customers who supported Ithaka, by paying Imeo and COV.

The pre-order works for all of us buyers by giving us more opportunity to aquire these products. For Imeo the pre-order system removes the massive investment and gave him freedom to produce in much larger quantities than with out it. Imeo and CoV both benefit by recieving their pieces of the profit at the time of the pre-order, while we the buyers agreed to wait, everyone wins. COV has even bigger profits from selling more Ithakas because Imeo could produce more with our early investment. By ignoring and not acknowledging our concerns it is easy to understand our anger.

This isn't a childish temper tantrum, its a matter of demanding respect for our good faith in Imeo and COV who have both already benefited.

Sent from my GT-P3113 using Tapatalk 2

 

[Jagellpuff]

Thank you Imeo for your responses! Your active participation with us GG Fans/Freaks is a big part of why your GG stuff is Awesome!!!

 

[Blix]

I feel like I cheated the system, I never pre-ordered, just came up on e-smokeguru having them in stock...

 

[Closetpan]

IMEO please do not stop Pre Order's over this business mistake. This whole thread has me going "Oh dear" I'm a pre-order person myself and have to say that Odysseus and Penelope (which my ex took the Penelope out the door) and a Z Atty U are the only High End vaping products I have ever been able to purchase. The Z-Atty U was just lucky caught it on a Blue Moon and are easily attainable now. I'm posting this comment cause I'm a big fan of the Pre-Order system, I have never posted on the Ithaka thread before but have been checking it for days to see when I will get My Christmas present to myself. I have not had any problems with COV before and to be honest this whole ordeal casts only a slight shadow on there business practices it's not that big deal for me BUT... There is always one of those I find it disturbing that he brought his whole stock over to Vapebash. I mean who does that you take a few and show case them for future sale, there are plenty of vape meets where items are showcased but not for sale. To have the item's entire stock with you and making sales seems ludicrous and threatens your ability to fulfill your pre-orders. I just hope all this get's worked out and everyone that preordered gets there Ithaka. That seems questionable at this point in my mind. I hope you continue the pre-order system. I dream of one day owning a GG Telescopic Storm but when I heard there would be no preorder's. I don't think I will ever be that lucky unless I get allot of notification of a Pre-Order date. GG Products are a major investment at my income but your product is worth it!

 

[grabeard]

I ordered my second one from e-smoke 2 days ago.

GG friends,

I'm sorry to hear about the COV disaster, hopefully the pre-ordered Ithakas are in the mail. This all sound very bad in my opinion, COV could have at least posted that due to time they would sell some at the Vapebash. Now this comes as a big shock and the integrity damage has been done and will never be forgotten. If this is just a rumor, it should have been silenced by COV fast. But nobody denies anything or says anything at all.
Besides the rotten business decision of COV, which will cost him in the long run, I also feel real bad for Imeo. It's a shame that his good name (lets be honest, he's the best!) is being affiliated with this. Please realize that he certainly is really unhappy about this, and probably feels so bad, that he doesn't now what to say to make everyone feel better. He most likely already called/emailed about it though.

Let's keep supporting Imeo, and if you want to boycot COV, just buy from the Greek vendor instead.

Again, I hope ya'll receive the Ithaka soon.


Regards,

Twitt

 

[imeothanasis]

The only point that I disagree poppa is that I benefit from preorders because I take your money before I make the units. But as I have already said, my sellers pay me just 2-3 days before I ship. So I dont have your money in my hand, I use my money to produce the units. Your money are on my sellers hands.
Preorders were made to serve you, not me

We are the customers who supported Ithaka, by paying Imeo and COV.

The pre-order works for all of us buyers by giving us more opportunity to aquire these products. For Imeo the pre-order system removes the massive investment and gave him freedom to produce in much larger quantities than with out it. Imeo and CoV both benefit by recieving their pieces of the profit at the time of the pre-order, while we the buyers agreed to wait, everyone wins. COV has even bigger profits from selling more Ithakas because Imeo could produce more with our early investment. By ignoring and not acknowledging our concerns it is easy to understand our anger.

This isn't a childish temper tantrum, its a matter of demanding respect for our good faith in Imeo and COV who have both already benefited.

Sent from my GT-P3113 using Tapatalk 2