Is that what they told you?
Yes. It went like this...
They asked if I previously ordered their punch because they had no record of it. I told them I hadn't. They told me I couldn't have one and they were refunding me. I politely expressed displeasure in their sketchy business practice when they told me they were following the lavacorps threads and wouldn't sell screws to anyone posting in these threads. They also refused ti fill charmed's order.