KISS Boxes... WOW!!

[norminall]

hi,
for about 3 ours i am reading the posts here about kissbox.
two weeks ago i had read here the rewies about kissbox and considred to order.
3 days ago i have ordered 3 kissbox. for me.. and my wife.. and may friend.
right now i am using njoy.
I dont know what i feel whene i receive Janty. Ludo said to me "wait" till 1July, we will send to you Batch4"..
i hope it works.
i begin to afraid.. because now i am seeing that there are many people had too much problem with Janty.
i am dissapoonted a little..
My njoy dont leak any liquid to my mouth.
i hate liquid in my mouth..
I hope my batch 4 dont make this problem to me..
i became very doubtful about Janty after reading this all of this topic.
i hope i will not encounter these problems with my coming Jantys..
if thats case my friend and my Wife will kill me..

 

[Mr.Darcy]

ha ha!mine were also disappointing...i sent them back...and i just this minute got my refund!

 

[kakaroto]

hehe, sorry about the bad review!
I think it's time for another of my little updates

I'm now used to smoking the janty, I got the 'trick' now... I put a cartridge in, take about 5 to 10 puffs, then remove the cardridge and smoke the janty with no cardridge inside, for about the equivalent of 10 smokes (about 100 puffs)...
At that point, the smoke is still good and dense, etc.. but I start to feel that it's not 'as good' as before, so I put a cartridge in, smoke 5 to 10 puffs, remove it, then smoke with no cartridge... repeat.
I know when to stop and remove the cardridge when it stops outputting enough smoke.. probably because the atomizer is 'full' or something.
This is the only way I found to avoid having the liquid dripping in my mouth.
The issue with this is that it's annoying to have the cardridge put/removed everytime and have to put it in my pocket, etc...
I also noticed that if I leave the cartridge inside the atomizer, it leaks, without me even smoking. I get liquid on the switch too. My carry case is now dirty with liquid because I was leaving the cartridge in it the first few days (and I lost the nice pouch ... ). I also noticed that if I blow on the atomizer, I get a lot of liquid thrown on the switch from the other side.. even after smoking those 100 puffs...
Now that's the trick that lets me smoke the KB with no real issues... And I have to say, the smoke is very dense when there's no cardridge (maybe twice as much smoke than what I would get with the cardridge in).
Apart from that, the product is really good, nice and smooth taste, nice smoke, a good feel to it, noone notices that I'm smoking, etc...

I'm currently using the manual switch which magically started working again after it stopped.. and because the automatic switch is definitely dead!

@Ruyan/Ludo : I'm curious. Do you think those problems I'm having are caused by the switches not delivering enough power to the atomizer or something? Would I be able to smoke 'normally' with the new switches once I receive them? Or do you think my problem could be coming from somewhere else, like a faulty atomizer ?

Thanks for reading!
KaKaRoTo

 

[sanneke]

The kiss was not designed for you to smoke it like that.

That's just not right.

KISS stand for: Keep It Simple Stupid
What you're describing is very complicated.

 

[sanneke]

ha ha!mine were also disappointing...i sent them back...and i just this minute got my refund!

I think I want a refund too.

 

[Mr.Darcy]

i dont blame you...personally my 3 didnt live up to the hype anyway..as so many things rarely do...

we'll know more when the latest "improved" batch arrives with our members..but not for me at all from my kissbox experience...i much prefer my cheaper ecigs

 

[TropicalBob]

This thread is amazing reading! From KISS Boxes .. WOW to KISS BOXES .. AOW!

This sure doesn't make me want to shell out Big Bucks to own one of these. Lots of us are waiting for three-month-of-use reviews of reliable products that haven't returned home to the manufacturer once a week. Heck, a better name for these would be Boomerangs.

 

[Ludo]

Some have been experiencing trouble with the first batches, true, but the problems are assembly problems, with batch 4 everything works as should! There's 3 time more postings on the kissbox then any other subject, I think it's normal to find "aow" posts as well as "wow" posts, more then for other cigarette reviews...High trees catch high winds...

I'm confident it'll work out just fine, we're not here to make a quick buck, we're here to serve you 100%. The kissbox is like pioneering, it's a huge risk for us. We could also have decided to just sell cheap "branded" OEM cigarettes from China with zero customer service, in which case we wouldn't care about reviews.

Bear with us, things will work out just fine!

 

[TropicalBob]

Lofty expectations were created by lofty pricing. Almost from first hearing of this and its top-of-the-line pricing, we assumed the KISSBox would be a Rolls-Royce among e-cigs; it hasn't turned out that way. It's more of a Stanley Steamer.

But the initial payment wasn't the one that hurt some buyers the most, as you can read in this thread. The price of frustration has been very high among those who gambled on the KISSBox, only to have the devices fail at a rate equal to units costing a third as much. "Assembly problems" is a strange admission to make, since quality assembly is what buyers paid for and thought they would get from Ruyan. Where was quality control?

There's a saying in America, "Once burned, twice shy." It applies to the KISSBox now. The jury will be out for three months before returning a verdict.

 

[kakaroto]

The kiss was not designed for you to smoke it like that.

That's just not right.

KISS stand for: Keep It Simple Stupid
What you're describing is very complicated.

Yeah, I know the KISS principle very well, unfortunately, that's how I got it to work. And I have to agree, it shouldn't be this way. I want it to be as simple as normal smoking (without having to find matches)

This thread is amazing reading! From KISS Boxes .. WOW to KISS BOXES .. AOW!

This sure doesn't make me want to shell out Big Bucks to own one of these. Lots of us are waiting for three-month-of-use reviews of reliable products that haven't returned home to the manufacturer once a week. Heck, a better name for these would be Boomerangs.

LOL@boomerang!
Yeay, it turned out bad at the end.. if I waited a little more, I wouldn't have bought them. The price is huge and I was expecting a lot from this because of the price.. I'm still hopeful though that the next batch will fix everything.
At least, customer service is there (mentally at least, since I still don't seem to be getting replies to my mail)

Some have been experiencing trouble with the first batches, true, but the problems are assembly problems, with batch 4 everything works as should! There's 3 time more postings on the kissbox then any other subject, I think it's normal to find "aow" posts as well as "wow" posts, more then for other cigarette reviews...High trees catch high winds...

I sure hope the next batch will be good! I still have hope! The 'aow' vs. 'wow' would be ok if it was mixed, but it seems the thread started as wow and finished as aow.. I don't see any wow in the last 5 pages or so...

I'm confident it'll work out just fine, we're not here to make a quick buck, we're here to serve you 100%. The kissbox is like pioneering, it's a huge risk for us. We could also have decided to just sell cheap "branded" OEM cigarettes from China with zero customer service, in which case we wouldn't care about reviews.

Bear with us, things will work out just fine!

I'm bearing with you! I hope it gets fixed soon, and if not, that you'll find a way to fix it sometime in the future and compensate us for this.
Thankfully, you guys are following us with this thread and you know exactly what's going on, and you seem dedicated to serve us, that's my only relief right now!

Lofty expectations were created by lofty pricing. Almost from first hearing of this and its top-of-the-line pricing, we assumed the KISSBox would be a Rolls-Royce among e-cigs; it hasn't turned out that way. It's more of a Stanley Steamer.

But the initial payment wasn't the one that hurt some buyers the most, as you can read in this thread. The price of frustration has been very high among those who gambled on the KISSBox, only to have the devices fail at a rate equal to units costing a third as much. "Assembly problems" is a strange admission to make, since quality assembly is what buyers paid for and thought they would get from Ruyan. Where was quality control?

There's a saying in America, "Once burned, twice shy." It applies to the KISSBox now. The jury will be out for three months before returning a verdict.

I agree with you! the lofty pricing created the lofty expectations! And we payed for the quality, not for the box/name/look.
In my situation, I personally asked for my KB to be sent ASAP even with the defective switches (I needed it before June 20th), so I'm not really frustrated, I expected problems to happen... but I didn't expect the automatic switch to die, I thought it was just the manual switch that had problems, and I didn't think I'd have that low smoke+liquid leaks problem (which to me still seem weird that it would be caused by the switch. I think it's either a faulty atomizer or a faulty design).
Unfortunately, now the KB has a kind of 'bad reputation', but let's hope it really gets fixed and it's "high quality" reputation comes back fast!

KaKaRoTo

 

[norminall]

The more i read this topic the more i become to consider to refund before receiving my 3 kissbox..
I will write a mail to Ludo .. and ask to refund before sending the kissboxs.. I want to beleive that batch 4 will work without problem.. But this is only a hope.. A shall ask this issuue to Ludo too..
If it was only 1 kissbox i would say no matter.. But after i read the good rewies here i had decided to buy 3..

 

[norminall]

I have sent this mail to Janty:



Hi Ludo,
There was many good rewivs in the forum about kissbox. but now everbody says many problems about kissbox..
Are you sure that the batch 4 will solve these problmes?
if not i want to refund my money.
because i feel that i can have not enough energy to deal with more ecigs.. till now i have bought many ecigs.. but always is problem.
Depanding the good rewievs i believed to kissbox. and wanted to buy to me and to my wife and to my friend.
But right now there are many bad reviews about kissbox.
i dont want to make the people around me dissappinted once more again.
May i have your idea?
Best regards,

 

[jamie]

we're here to serve you 100%..... it's a huge risk for us.... Bear with us....

Ruyan,
Your sentiment is appreciated. Your posting here is appreciated. I disagree though, that it is such a huge risk for you. It's a bigger risk for the customer base you chose to serve, a customer base of nicotine addicts. You take that seriously as a source of funds, but not so seriously as regards to service. Your customers would have been thrilled to have you rush them a few of those "cheap branded OEM cigarettes" while they wait weeks for replacement of these "expensive, quality" units THAT AREN'T PROVIDING NICOTINE. This isn't like Mercedes Benz where you have customers pandering after luxury for the sake of luxury. You are serving nicotine addicts. The company who clearly responds to this FACT will be the company who keeps my business.

 

[norminall]

Here is the Ludo's answer:
_______________________________________________________________________________
Hi,

The Batch nr 4 has no problems. Some people have just been waiting to nail us down on the forums after all the positive news, it’ll pass with batch 4.


Best regards,

Ludo
____________________________________________________________________________



I want to believ to Ludo.
and I will not cancel my order of 3 kissbox.
I will try and infrom you all about it.
till now i had tried many ecigs. So i will be able to appreciate Janty well.
if it is really bad i will not deal with it. i shall send them back and refund my money.


Thanks for reading..

 

[TheEmperorOfIceCream]

I've had problems with my KB Classic and Yentl but I'm satisfied with Ludo and Harry's response to it. I still don't have all the parts working on either model, but replacements are arriving and the devices are recovering. At the moment I can use the Yentl with manual or auto battery - just waiting for replacements for two dead auto batteries. I'm short an auto switch for the Classic. The manual switch and USB charger have been replaced and are cooking (puffing away via the USB as I type this). Startup has been crap, really, but maintenance should be OK henceforth.

We are where we are. It's not how we got into this situation that bothers me, it's how Ruyan get us out of it, and so far I'm happy with the response, given how overwhelmed they must be by the (surely) unexpected failure volume.

The guy we need in e-cig R&D is a 60-a-dayer with no access to tobacco - we'd see some bonzo glitch-fixing then.

Of course, if these were my only e-cigs, I'd be far more vocal in condemnation, but how many of us have only KBs? I was expecting this to be slick and trouble free, but the tech doesn't exist in the industry yet.

Funny how your addictions rule you - I'm not an early adopter in any other area...

Emp

 

[karenwest1961]

Hope I got batch 4.

 

[leaford]

I've had problems with my KB Classic and Yentl but I'm satisfied with Ludo and Harry's response to it. I still don't have all the parts working on either model, but replacements are arriving and the devices are recovering. At the moment I can use the Yentl with manual or auto battery - just waiting for replacements for two dead auto batteries. I'm short an auto switch for the Classic. The manual switch and USB charger have been replaced and are cooking (puffing away via the USB as I type this). Startup has been crap, really, but maintenance should be OK henceforth.

We are where we are. It's not how we got into this situation that bothers me, it's how Ruyan get us out of it, and so far I'm happy with the response, given how overwhelmed they must be by the (surely) unexpected failure volume.

The guy we need in e-cig R&D is a 60-a-dayer with no access to tobacco - we'd see some bonzo glitch-fixing then.

LOL!

 

[dnakr]

[left:8xp3p86w]TheEmperorOfIceCream wrote:
The guy we need in e-cig R&D is a 60-a-dayer with no access to tobacco - we'd see some bonzo glitch-fixing then.[/left:8xp3p86w]

LOL. We would have The Perfect E-cig, with many options, upgrades and a lifetime warranty, within 2 days.

 

[accordeur]

I'll believe it when I see it. If it is any good, I'll say so, if it's not I'll say so too. I SO want it to be good....

 

[Mr.Darcy]

well all 3 of mine worked,apart from the usb cable.

IMHO,i just didnt think they were very satisfying,and certainly not worth that amount of my hard earned cash.

vapour production-yes,decent vapour,but no better than my cheaper cigs.

draw was far too light for my taste,as was the vapour--i just felt like i wasnt inhaling anything substantial--like i was smoking air.didnt get enough hit to the throat or lungs.

liquid in mouth problem,particularly with yentl (and i know the drill...fully charged battery,properly heat atomiser etc).i tried blowing into mouthpiece too,but it didnt make any difference whatever i tried.

all 3 were the same,however i jiggled the parts.manual switch performance was better than auto.


now i know that some people might like the light draw and vapour of the kissbox,but speaking for myself,i prefer something that feels a bit more substantial.
hopefully they have improved it with the new parts...but it was a disappointing experience for me personally.

perhaps i got 3 bad ones,but i can only speak honestly from my own experience of the products i received.
im very curious to hear from the other members how their apparently improved versions perform.

BTW,i certainly have no axe to grind with jantys service,they behaved superbly,and gave me a quick refund with no questions asked.i just didnt like the products i got.
just not for me on this showing...