I "panic" ordered from puresmoker before my Absolutely E-Cig order came in, and one of my atomizers has the same problem... minimal vapor, no throat hit. Unfortunately for me I did not even have the first few "good" days of vaping before the atomizer quit... it was pretty much DOA. If you look a few pages back you'll see Chevrons post about the updated wicks. My puresmoker wick is the old style, and my Absolutely is the new style... I have two working atomizers from PS, but one nearly "dead" atomizer, and one finicky battery that i will be sending back.
Gendolookin- try contact PS... on their website there should be a support page. Fill that out and wait for a reply. It will take a few days but they'll get back to you. You'll have to ship the atomizer back, but they should give you a replacement.
I know for a fact that the M401 is a great unit, and hope this experience will not dissuade you from the model. I have the EVO, the Pilot and Absolutely M401 and have completely given up analogs for about a week... I still miss analogs but quitting would have been impossible without vaping. Before I bought the M401s i was using a eHealth model, this helped me cut down, but after the 401 it was goodbye analogs.
Fedor: thanks for the update on the liquids... i'm still a little sketchy about buying liquid outside the US though. I wouldn't want my order confiscated by customs... especially with all my precious atomizers in each shipment.
Gendolookin- try contact PS... on their website there should be a support page. Fill that out and wait for a reply. It will take a few days but they'll get back to you. You'll have to ship the atomizer back, but they should give you a replacement.
I know for a fact that the M401 is a great unit, and hope this experience will not dissuade you from the model. I have the EVO, the Pilot and Absolutely M401 and have completely given up analogs for about a week... I still miss analogs but quitting would have been impossible without vaping. Before I bought the M401s i was using a eHealth model, this helped me cut down, but after the 401 it was goodbye analogs.
Fedor: thanks for the update on the liquids... i'm still a little sketchy about buying liquid outside the US though. I wouldn't want my order confiscated by customs... especially with all my precious atomizers in each shipment.