I have received 2 emails the last 2 days from Jeff, and have accepted his apology. He has offered a resolution, and I choose to believe he will follow through. I will update when this occurs.
Not sure what you want me to explain Ludo...I did wait a long time(2/19/09), and yes, Jeff did respond after I posted on here yesterday. I am not on here to hurt any person or place of business, I was just asking for what I had paid for.... publicly since my private emails and notes were getting no response. I, like others have stated, would have been much more patient if I had just received some kind of response.
I sincerely hope JantyUSA is well on it's way to being caught up, issues resolved, etc. and can return to the great customer service and respected business that we all knew of, before the Dura ever came out. We need all of our suppliers!
Thanks,
Julie