Known problems of the 3rd run & shipping news
Let's start with known problems of the current run.
In some MicroSticks of the 3rd run (serial numbers #800+) the screw head easily gets stripped and it's impossible to remove the screw from the bottom cap.
The screw head is almost rounded and and gets easily stripped especially if a non-proper tool is used. The recommended tool to unscrew the screws is allen key 2 mm.
We got defective screws and haven't tested them before installing. Our estimation is that 5-10% of all used screws were defective and since there are two screws in each MicroStick, the probability of having a MicroStick with defective screws is rather high.
This is our fault and we are sorry about this. Next time we'll test all parts before installing them.
Please, contact us if you have problem with the screws in the MicroStick of the 3rd run. We'll arrange the repair or replacement of your MicroStick. All the expenses on the shipping will be compensated.
If you took the screws off, but the screws were damaged, we'll send you the new screws. Please, be careful and don't damage the threads in the MicroStick trying to get the screws out. The problem is in the screws themselves, not in the threads or in the contact of aluminium body and the SS screws. Sorry for the inconvenience.
The shipping on this week was delayed for the MicroSticks since we tried to find the root cause of the problem. We double checked all screws in MicroSticks which were not shipped yet and replaced all defective.
All MicroSticks shipped to the retailers were double checked, so these should be ok.
The full list of known problems can be found here:
Known issues - Mini ECIG
We planned to complete the shipping on this week, but due to the extra checks and replaced screws we are now behind the plan. The shipping will be finalized on the next week.