Mom & pop - is this what you call customer service?

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Debadoo

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Wow, I'd heard good things about mom and pop's, but hadn't checked it out yet. I've spent the last probably hour or two reading threads, and have to say I am so impressed! The way y'all have supported our troops, the customer service, everything! I have a very limited vape budget, and won't be able to order for a bit, but I can't wait to try your juice! I'm fixin to go register an account so that I'll be ready when I can order.

Is the birthday discount only good on that day, or for the month? My bday is Saturday as it turns out, but I don't think I'll be able to order then.
 

moishesmom

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Wow, I'd heard good things about mom and pop's, but hadn't checked it out yet. I've spent the last probably hour or two reading threads, and have to say I am so impressed! The way y'all have supported our troops, the customer service, everything! I have a very limited vape budget, and won't be able to order for a bit, but I can't wait to try your juice! I'm fixin to go register an account so that I'll be ready when I can order.

Is the birthday discount only good on that day, or for the month? My bday is Saturday as it turns out, but I don't think I'll be able to order then.

Hi Deb - Mom & Pop are an outstanding company. They don't know that they have gotten me to the 1 year mark (in 5 days) w/their little freebies & advice: They weren't aware of the fact that I had reached the point of frustration so many times trying so many different clearos, attys, etc. & these 'little suggestions' have me celebrating my 1 yr.!
They've sent a tiny order 'priority' at their expense, when all I requested was if they could 'possibly' ship this little order that day. Yes, they deserve a STANDING OVATION for being one of the most awesome & customer oriented vendors out there.

BTW...their 'tobacco haze' is fantastic & I don't even care for tobacco flavored juice... I have to add a few drops of it to every tank. I can't figure out what it is that I taste - all I know is that I love it (stalking USPS for my new order).
 

Randy C

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After reading many reviews about Mom & Pop's, I just had to order from them! From my first order I was hooked on their quality and their outstanding customer service. I absolutely ADORE them and I am so impressed what they tirelessly do for our troops!

This just happened to me... a cycling accident ruptured my C-4/5 and my C-6/7 disks. I was partially paralyzed in my right hand and my right arm was going numb. I had JUST placed and order from M&P for 60mg of 24mg RY4V2, 60mg of 24mg Tobacco Haze, along with assorted cartos and tanks. My Neurosurgeon told me that he didn't want me consuming ANY nicotine after my surgery, because nicotine would hinder the fusion of my spine implants.

I emailed M&P and explained the situation. I understood their return policy, but asked if I could send their un-opened package back (to protect the integrity of their product) and exchange my juice for zero mg nicotine. I'm not going say exactly what they did for me, but they did more for me than I can even explain. They told me to give my entire order away to someone who needed it, and they totally took care of me. They were more concerned about my health and offered their prayers. They made it clear that they cared more about me than my money! My case is NOT unique!

When you buy from Mom and Pops you are family! Thanks for your Prayers, as I am writing this message with both hands this morning. God Bless! Randy C
 

moishesmom

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Randy....My best to you & so sorry to hear about your accident. I sincerely hope you're on the mend & it sounds like you're on the way.

Yes, M&P are truly one of a kind. Reminds me of one of my favorite sayings "What goes around, comes around" & I know that M&P have nothing but good coming around to them.

Randy, stay well & take care & VAPE ON!
 

moishesmom

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Congratulations (in five days) moishesmom!!!

And yes, M&P are amazing!

Thank you Hangdude....I just can't believe that it's been a whole year. After 50 yrs. of analogs (I'm only 17, but took Math 101) it's pretty amazing & yes, M&P stand out in their field - they're great in every respect!
 

Debadoo

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Wow Randy, that just brought tears to my eyes. I'm a big softie anyhow, but that's amazing! So glad that you appear to mending well, and pray that continues!!!

Thanks for the welcome Pop, and that's wonderful. Now one question......I didn't see where to enter my bday on the site. I can't wait til I can order from y'all! But that'll give me time to figure out what to try first cuz it all looks so good! May have to draw from a hat. lol

Moishes!!! Wahooooo!!!!! Congrats honey.......that's awesome!!!!

I've been astounded by stories I've read of vendors doing incredible things that show they really appreciate customers, but I haven't seen anything like the stories I've seen here. Not trying to push anything on anyone, but Mom and Pop, truly y'all are being God's hand extended to folks!! I pray it comes back to you 100 fold!!

Oh, and is Scuba Mom, or someone else? lol
 

thehangdude

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Wow Randy, that just brought tears to my eyes. I'm a big softie anyhow, but that's amazing! So glad that you appear to mending well, and pray that continues!!!

Thanks for the welcome Pop, and that's wonderful. Now one question......I didn't see where to enter my bday on the site. I can't wait til I can order from y'all! But that'll give me time to figure out what to try first cuz it all looks so good! May have to draw from a hat. lol

Moishes!!! Wahooooo!!!!! Congrats honey.......that's awesome!!!!

I've been astounded by stories I've read of vendors doing incredible things that show they really appreciate customers, but I haven't seen anything like the stories I've seen here. Not trying to push anything on anyone, but Mom and Pop, truly y'all are being God's hand extended to folks!! I pray it comes back to you 100 fold!!

Oh, and is Scuba Mom, or someone else? lol

So many questions. Yes, Scuba is "Mom" of Mom & Pop Vapor Shop. P0P is the crazy one that swings in here from time to time. No better two people!

Birthday discount is 30% off. Just post here
http://www.e-cigarette-forum.com/forum/mom-pop-vapor-shop/257360-happy-birthday-30-off.html
and P0P will PM you a discount code (one time use, no expiration).

Wow, maybe it wasn't that many questions. Welcome to the family Debadoo!
 

Debadoo

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So many questions. Yes, Scuba is "Mom" of Mom & Pop Vapor Shop. P0P is the crazy one that swings in here from time to time. No better two people!

Birthday discount is 30% off. Just post here
http://www.e-cigarette-forum.com/forum/mom-pop-vapor-shop/257360-happy-birthday-30-off.html
and P0P will PM you a discount code (one time use, no expiration).

Wow, maybe it wasn't that many questions. Welcome to the family Debadoo!

Snicker!! Thanks Dude, somehow in my perusing I missed that thread, but I only went through the first couple pages of threads, so it might been further back. And thanks for the welcome!! My folks are long gone so I need a new mom and pop! and just call me Deb if ya want.

Hey Deb....Thanks for the congrats - I do deserve it don't I? Can't believe how quickly the 1 yr. flew by, but, it's all good.

While you're stalking the M&P site - check out their minisub; I'm in love with this thing. Between the sub & some cartos - I'm done looking...sheer heaven!

Yes ma'am you deserve it!!! I'll look at it. I've never used a carto tank, but found out I really can't stand just using filler cartos. Something about that filler stuff really messed with me. Might be better in a tank though.
 

Debadoo

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I would like to add..When I received my order from M&P with my first sub tank..They sent along a gift of a syringe and needle..When i went to fill the tank I realized..this was the best way to fill it..So awesome of them to have thought of this and included 1:thumbs:

That was very sweet!
 

moishesmom

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I use the Submarine tanks..They vape like a freight train(vapor production)..and soo easy to fill..A caveman can do it:)

Muldemar, ditto - ditto & ditto. I have the sub & 2 minisubs & want more. They have definitely made life (refilling) sooooo much easier & how great to not have to top-off all the time.....LOVE THEM!
 

P0P

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Hey Deb....Thanks for the congrats - I do deserve it don't I? Can't believe how quickly the 1 yr. flew by, but, it's all good.

While you're stalking the M&P site - check out their minisub; I'm in love with this thing. Between the sub & some cartos - I'm done looking...sheer heaven!

Wow! moishesmom

Congratulations on youre one year that is wonderful if you order again please put you're user name in the comments section. I have something for you. I only get to see the invoice you folks receive so i don't know who is who lol:):banana:
 

moishesmom

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Wow! moishesmom

Congratulations on youre one year that is wonderful if you order again please put you're user name in the comments section. I have something for you. I only get to see the invoice you folks receive so i don't know who is who lol:):banana:

Hi Pop....That's so sweet of you & thanks so much for the 'congrats'. I just took in my latest order from you 2 days ago, but I know there will be another one placed very shortly.

I don't know what magic potion you have in your 'tobacco haze' & considering the fact I don't care for tobacco juices, your 'haze' has to go into every single carto - it's that AWESOME!

Thanks again for being such a wonderful, customer oriented business....LOVE YOU GUYS!
 
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