Official ProVari Radius Thread

[rbrylawski]

They have a phone number you can call?


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www.provape.com
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Open a ticket and you'll be amazed how quickly they respond

 

[AstroTurf]

I'm trying to computer this. If you didn't cancel your order, wouldn't you have gotten it sooner than if you canceled the order and ordered it later, even if the later order came in 3 days?

Mine was ordered on the 29th, I think I gave them 10 days...

Impatient Jim


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[rbrylawski]

Mine was ordered on the 29th, I think I gave them 10 days...

Impatient Jim


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You mean the jwraps cup holder, right?

 

[scotdc]

No, but they answer e-mails fast.

Really fast on the email replies. I always got an answer later in the same day, unless I emailed on the weekend.

They will take good care of you, they did me right!

 

[AstroTurf]

You mean the jwraps cup holder, right?

Yes


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[AlphaGuitarist]

This has already been discussed, but everyone who received their Radius should download the software update package from the ProVape site and update their Radii. @DonnyX , if I recall correctly, someone had a similar issue with the menu and it was resolved via a software update. In fact, ProVape even references that the purpose of the latest software update is to remedy the error with the display not turning on. Here's the direct link to the software update page: ProVari Software Upgrades

 

[AstroTurf]

Could you be... The most beautiful Black Radius in this thread?!?

Yes, Yes you are!!!

LOLz, Jim

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[rbrylawski]

Yes


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PM sent to 'ya......

 

[rbrylawski]

Could you be... The most beautiful Black Radius in this thread?!?

Yes, Yes you are!!!

LOLz, Jim

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I think I'd be inclined to say "Smallest Black Radius in this Thread!"

 

[Train2]

You know you wanna see a Radius on a Radius!

Could you be... The most beautiful Black Radius in this thread?!?

Yes, Yes you are!!!

LOLz, Jim

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[DonnyX]

This has already been discussed, but everyone who received their Radius should download the software update package from the ProVape site and update their Radii. @DonnyX , if I recall correctly, someone had a similar issue with the menu and it was resolved via a software update. In fact, ProVape even references that the purpose of the latest software update is to remedy the error with the display not turning on. Here's the direct link to the software update page: ProVari Software Upgrades

Still a no go. I opened a ticket so we'll see what happens seems like somethings wrong with the board.


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[Ca Ike]

FYI...

I just now cancelled my vape cup order from JWraps too.

I mean come on, I ordered it on 10/29.

Talk about a let down!!!


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Don't ever order from fast tech then if you have this little patience [emoji854]

 

[The Ocelot]

Mine was ordered on the 29th, I think I gave them 10 days...

Impatient Jim


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I ordered a Radius and a Kabuki on 10/28. I got them on 11/11. For all I know it might have the Kabuki that caused the delay. In any case, while It took a long time compared to other orders I've placed with ProVape, but I have mine and you don't.

ETA: Ooops! Sorry, I thought you meant the Radius order.

 

[meleemark]

Ghost white delivered today!!!!

 

[HBcorpse]

Nice.

 

[The Ocelot]

Ghost white delivered today!!!!

Can you shoot a video with your phone? I want to see the disco lighting!

 

[AlphaGuitarist]

I ordered a Radius and a Kabuki on 10/28. I got them on 11/11. For all I know it might have the Kabuki that caused the delay. In any case, while It took a long time compared to other orders I've placed with ProVape, but I have mine and you don't.

ETA: Ooops! Sorry, I thought you meant the Radius order.

I also placed my order on 10/28, but didn't get my shipping confirmation until 11/11. It's definitely the Radius that was backordered.

 

[The Ocelot]

I also placed my order on 10/28, but didn't get my shipping confirmation until 11/11. It's definitely the Radius that was backordered.

Or updated. Mine came with the latest firmware/software/whatever it is.

 

[AstroTurf]

You know you wanna see a Radius on a Radius!

That was the plan...

Thanks ProVape, NOT!!!

LOLz, Jim


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[AstroTurf]

Still a no go. I opened a ticket so we'll see what happens seems like somethings wrong with the board.


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This is really disappointing.

I hope it works out quickly for you.

Jim


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