This is from their website.
To our valued customers and partners,
It is with deep regret that we here at asMODus will no longer be offering warranty services for all versions of Pioneer4You products as of JUNE 30th 2015.
Although we were contracted by Pioneer4You to provide warranty service throughout the US, we were doing it with no financial restitution. We were happy to repair devices for the vape community free of charge as long as Pioneer 4 You provided us with the units necessary to do so. As the amount of broken devices began to rise and more requests for repairs came in, we were not provided with the same correlatively needed increase in the amount of parts, tools, and units necessary for repairs and replacements. This insufficiency in supplies has caused great delays in us being able to resolve issues in an accepted amount of time.
Here at Asmodus, we pride ourselves in maintaining exceptional relations with the retail shops along with all the consumers. However, we feel that this situation in shortage of stock which therefore caused delays has hindered at that relationship in which we hold highly.
Since this announcement has been sudden, we will honor warranty requests for Pioneer4You products sent in with a postmark on or before June 30th. After this date, we will not accept Pioneer4You products; anything received after this date will be promptly returned to sender.
We hope that this change in our services does not greatly inconvenience you. We are incredibly thankful for your continued patience and support. We look forward to continue serving you and the entire vape community for many more years to come.
Pioneer4You
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