Not many customers will appreciate getting new merchandise in a zip lock bag. Particularly because it's a device that dangles from someones mouth, customers want to be assured that it's never been used by receiving it in some sort of factory sealed packaging. On the other hand the packaging that most of the starter kits come in is a silly waste of materials . A bag, inside of a box, inside of a cardboard sleave, inside of another box. Thankfully I've noticed e-cig manufacturers are adopting smaller cigarette box style starter kits.
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You show that there is a box on your site so i would be mad too if it just came in a zip lock bag.
Just my 2 cent's,I bought an njoy PS and the packaging was awesome to bad the unit was LAME.Last week I got a kissbox and I was not impressed with the packaging not what I was expecting for that much money.However I believe I know what an ecig is like now this thing is awesome.The njoy does not even compare with the kissbox now I can completely give up the logs.I have to say I heard lots of good things about Jeff at Janty and I was not disappointed at all got my order in 2 days. My passthrough was DOA got a replacement in 2 days.Best service I have ever had ordering online.Packaging is nice but it is whats in the package that really counts.Bottom line I don't care what kind of packaging it comes in as long as it works and you stand behind your product. Sorry to go off topic but how many drops do i put in when I'm dripping?Is 4 to many thanks and thanks for all the info everyone glad I found the forum.
Drip until it just starts to pool on the filler. You'll know when you added too much
Lu
It's not just e-cigs needing professional packaging. Some liquids and their packaging are a disgrace.
Not only are the vials not labeled with an ingredient list or poison warning, but they aren't even tamper-proof. I mean, anyone could open the vial and spit in it -- or worse. You'd have no way of knowing it had been done. We have every right to expect sealed vials, properly labeled, with child-proof caps, delivered in factory-sealed packages that contain full information sheets.
In all this jaw-flapping about skirting the FDA, does anyone expect measures short of those just mentioned? Or can we expect even more stringent demands for a poisonous liquid that smells so good? What are the sellers of this poisonous liquid thinking?
I've had vials of liquid arrive that oozed half their contents during transit. I've received vials where I didn't even know what FLAVOR was inside, so poorly marked were they.
The whole e-practice as sold today is dangerous and unacceptable. From devices to liquid. The job of government is provide assurances to us as citizen consumers. It's not about personal "rights". It's about safety and following protocol for everyone's good. If the makers of our products can't make things right, then they deserve a regulatory rebuke. Sadly, we'll be suffering for their marketing errors.
Not only are the vials not labeled with an ingredient list or poison warning, but they aren't even tamper-proof. I mean, anyone could open the vial and spit in it -- or worse. You'd have no way of knowing it had been done. We have every right to expect sealed vials, properly labeled, with child-proof caps, delivered in factory-sealed packages that contain full information sheets.
In all this jaw-flapping about skirting the FDA, does anyone expect measures short of those just mentioned? Or can we expect even more stringent demands for a poisonous liquid that smells so good? What are the sellers of this poisonous liquid thinking?
I've had vials of liquid arrive that oozed half their contents during transit. I've received vials where I didn't even know what FLAVOR was inside, so poorly marked were they.
The whole e-practice as sold today is dangerous and unacceptable. From devices to liquid. The job of government is provide assurances to us as citizen consumers. It's not about personal "rights". It's about safety and following protocol for everyone's good. If the makers of our products can't make things right, then they deserve a regulatory rebuke. Sadly, we'll be suffering for their marketing errors.
TropicalBob
Your So Right! I hope all the suppliers, distributors & manufacturers read this post!
keep vapin!
Your So Right! I hope all the suppliers, distributors & manufacturers read this post!
keep vapin!
As long as it gets to me in good condition and is sensibly packed, I am not interested in fancy boxes.
Bob however has a very good point.
The rules and regs are going to be getting a lot stricter in the near future.
You would be better to start thinking long and hard about how you will comply with them.
Bob however has a very good point.
The rules and regs are going to be getting a lot stricter in the near future.
You would be better to start thinking long and hard about how you will comply with them.
I can see it now - a little chinese man spitting in the bottle of liquid right before the childproof cap and label goes on! hehe . I do agree with most of what Bob says, but I don't look foward to paying $59.99 for a 30ml bottle of liquid just because the fda wants their ego stroked. Do you really think the fda will test this stuff? They may check the nic content, throw a few regulations on it, and tax the hell out of it. Pretty labels mean nothing to me. I don't recall ever getting an ingredients list or pamphlet with my analogs telling me all the chemicals that I was about to ingest into my lungs - just "this product could cause cancer".
I do agree with a warning label and a "must be 18 and over to use this product".
. I do agree with most of what Bob says, but I don't look foward to paying $59.99 for a 30ml bottle of liquid just because the fda wants their ego stroked. Do you really think the fda will test this stuff? They may check the nic content, throw a few regulations on it, and tax the hell out of it. Pretty labels mean nothing to me. I don't recall ever getting an ingredients list or pamphlet with my analogs telling me all the chemicals that I was about to ingest into my lungs - just "this product could cause cancer". I do agree with a warning label and a "must be 18 and over to use this product".
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My first e cig was nicely packaged,it was a piece of sh*t,my 901 came in the standard white/blue box and is still working great,take y"r pick.
We have had about 3 redesigns of our packaging over the space of around 3 months; the current boxes are ahead of anyone that I can think of but that is a goal of ours and we are not the cheapest, at least on the liquids. We aim for making the experience a very special one.
If you have enough orders and the majority of customers are happy, should you change this?
If you have enough orders and the majority of customers are happy, should you change this?
I must say that I think you guys at TW do seem to have a keen eye on being professional and responsible.....you were very quick to change to child proof bottles, warnings and good labelling.
PS ...do I get a free bottle now....lmao
The actions of Totally Wicked, and Johnson Creek, show us that they care about us, not just the bucks to made from liquid sales. Both sellers are long-time forum members -- who listened and then acted on our behalf.
It's just too bad so many other "big guys" blindly proceed with liquids that look like something sold in roadside stands as homemade jam. That won't cut it for the mass market in today's terror era.
It's just too bad so many other "big guys" blindly proceed with liquids that look like something sold in roadside stands as homemade jam. That won't cut it for the mass market in today's terror era.
As long as the packaging does an adequate job of protecting the product during shipping, and reassures me that it hasn't been tampered with, then I'm fine with it.
Hey Kevin, Instead of worrying about it and wondering if a newbie is going to send you a nasty email, be up front and tell them they are getting no packaging.
Or give them a choice and charge the extra money for packaging. I guarantee they will choose the cheaper price.
Or give them a choice and charge the extra money for packaging. I guarantee they will choose the cheaper price.
Why should the customer have the choice though? Everyone should be following precautions surely?
In actual fact if the liquid is not correctly labelled and packaged, at some point someone will get sued, especially if the stuff gets spilled or a child touches it and licks their hand. I know I would. I keep doing that.
This is not always up to the customer when the seller could end up getting sued.
At present and with the global variations on labelling and packaging it is really down to the sellers to keep things safe, so they can keep selling not just make a fast buck.
IMO the cheap seller could end up in trouble more than he/she can afford.
If governments want to ban things there is nothing people can do, but no seller should be giving them an excuse to do so.
In actual fact if the liquid is not correctly labelled and packaged, at some point someone will get sued, especially if the stuff gets spilled or a child touches it and licks their hand. I know I would. I keep doing that.
This is not always up to the customer when the seller could end up getting sued.
At present and with the global variations on labelling and packaging it is really down to the sellers to keep things safe, so they can keep selling not just make a fast buck.
IMO the cheap seller could end up in trouble more than he/she can afford.
If governments want to ban things there is nothing people can do, but no seller should be giving them an excuse to do so.
I think Tropical Bob nailed it. Places like TW and Johnson's are more about product differentiation than price. Being low price is great, but sometimes high quality is better. (NOT claiming that any particular brand is better) Even though the product might be of high quality, it may be perceived to be inferior due to its packaging. Why do you think IPods come in nice looking hard plastic cases? It's about consumer perceived value.
Ok... so I'm the one that sent the nasty e-mail. I have since apologized but at the time I received the package I was stunned.
I'm fairly new to this e-cig community and was looking forward to my new 801. I liked the look and style of the product (it's like the one from David) but didn't want to wait weeks to get it.I saw a review from Dusty about it and went to the website. Although the site was a little vague the price was good for the picture I saw of the unit.There was no mention of cheaper packaging to save cost so I was looking for a boxed set.When I received my unit in a zip-lock baggie in a small bubble mailer I was shocked and yes disappointed. I wasn't sure if this unit was,new,used, or maybe a second. So I sent him an e-mail telling him how much I disliked the way it was sent.
Now some of you have said it's silly to get upset about it and maybe you're right, but when you are looking for a new product, a ziplock and mailer isn't very impressive. I can see this if it was a replacemt atomizer or battery, but not a whole brand new unit. And on top of it all one of the batteries is defective. So yes I was ...... and yes I wrote a nasty letter, but under the circumstances what would you have done????
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