Question for the people who emailed Bill the repairman. I emailed him Sunday night and I didn't expect to get a reply but it's now almost Friday and still haven't gotten a response. How long did it take him to reply to your email?
He was pretty quick to respond at first. Now that he has some work to do he is a bit slower. However, I'd double check and make sure you didn't mess something up in the email addy. It's provarirepair@gmail.com