For what it's worth; I ordered Tues. night (3rd), and it is just due for delivery today (though FedEx tracking is still only showing no farther than salt Lake).
I can think of a couple of different things (or a combination of them) that might cause delay:
-- Facility is simply overwhelmed with sale orders (as others have already mentioned). In NR's Shipping FAQs, they state:
"2. When will my order ship?
Orders are processed on a first come, first serve basis. No matter which option you choose, we will package and ship your order within 2-3 business days or sooner. For Holidays and sales, please allow for longer processing times."
-- They may have run out of one or more of the items you ordered. Most retailers use a computerized inventory system these days, but they are still not foolproof. Damage, loss, and theft, can still make "available on-hands" incorrect.
If that is the the case, NR may be waiting for their own replenishment order to arrive, so they can ship your order complete. Split shipments are costly to a vendor, and most try to avoid them as much as possible.
If you still don't see any change in status, in another couple of days, I would send them a polite e-mail asking if there are any problems.
For your sake, I hope it works itself out quickly; I know how frustrating waiting can be.
I do try to write, so that the novice DIYer, or someone jumping into the middle of a thread, can have a reasonable chance of understanding. That you find them useful, as you travel along your own DIY journey, affirms my intentions. Thank you for taking the time to say so.
